Senior Solutions Engineer, Global E-commerce

3 weeks ago

Seattle, United States Tik Tok Full time

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Mountain View, Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Global E-Commerce is a content E-Commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global E-Commerce business team hopes to provide users with more tailored, active and efficient consumption experience, enabling merchants to receive stable and reliable platform services in different scenarios such as live e-commerce, short video content E-Commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

Responsibilities: -Lead initiatives to integrate the E-Commerce marketplace with Sellers and 3rd Party Integrators (3PIs), while maintaining effective communication with internal and external stakeholders.. -Engage in detailed technical discussions and design exercises to educate Sellers, their development teams, and 3PIs about the benefits of leveraging TikTok E-Commerce's integration-focused products and features. -Create and deliver impactful presentations, white papers, product demos, sample solutions, and discussions to increase awareness and drive adoption of TikTok E-Commerce APIs. -Collaborate closely with Sellers and 3PIs to gain insights into their usage of our API services and provide valuable feedback to the product and technical teams for continuous improvements. -Demonstrate versatile skills to foster collaboration, architect solutions, analyze interconnected systems, conduct testing, and solve complex problems. -Forge strong partnerships with product management and product marketing teams to shape the API product roadmap and develop effective go-to-market strategies. -Facilitate the collection of customer feedback, distill and translate it into clear business and technical requirements for the product and engineering teams.

Qualifications

- 2+ years of design, implementation, or consulting in applications and infrastructures experience. - 5+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience. - Experience working within software development or Internet-related industries

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at pdi.accommodations@tiktok.com #J-18808-Ljbffr

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