Solution Architect, Global E-commerce Governance Platform

4 weeks ago

Seattle WA, United States TikTok Full time

DescriptionTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.Global e-commerce is a content e-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global e-commerce business team hopes to provide users with more tailored and efficient consumption experience, enabling merchants to receive stable and reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.E-Commerce’s Governance Platform is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. We constantly work on areas such as risk detection abilities, fairness and sustainability of the E-Commerce ecosystem, content and commodity quality to drive improvement. Our Data Strategy Solution Architect is responsible for using Data Analysis and Machine Learning technologies to support and optimize the governance mechanism of the platform. This includes but is not limited to combating fraud, improving User Experience, optimizing product strategies, etc., working closely with the cross-functional team, discovering business opportunities, supporting business decisions through data, and promoting the implementation of data-driven strategies.Responsibilities:- Design and implement efficient Data Analysis and Machine Learning models to identify, predict, and prevent fraud and other bad behavior on e-commerce platforms.- Analyze user behavior data to provide data support and strategic recommendations for improving User Experience and increasing Customer Satisfaction Score.- Collaborate with products, operations and other departments to propose and implement solutions to optimize e-commerce Platform Governance strategies based on Data Analysis results.- Track and evaluate the effectiveness of data strategies, continuously optimize models and strategies, and ensure the achievement of business goals.- Prepare and present analytical reports to share insights and recommendations with management and relevant teams.QualificationsMinimum Qualification :- Proficient in Python, R, or other Data Analysis programming languages, proficient in using SQL.- Familiar with commonly used Data Analysis and Machine Learning tools and libraries (such as Pandas, Scikit-learn, TensorFlow, or PyTorch).- Possess good skills in data lake visualization, proficient in using tools such as Tableau and PowerBI.- Strong logical thinking ability, as well as excellent communication and teamwork skills.- Possess good English reading, writing, and business communication skillsPreferred Qualification- Bachelor's or Master's degree in computer science, statistics, mathematics, or a related field.- Minimum 5 years of relevant work experience with a background in Data Analysis/Data Science in e-commerce platforms, financial technology, or related fields.- Experience in handling large-scale datasets.- Experience in E-commerce Platform Governance, Risk Management or user behavior analysis.- Have a deep understanding of the business processes and challenges in the e-commerce industry.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2RegularExperienced

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