Customer Experience Representative

4 weeks ago


Jackson, United States Enterprise Holdings Full time

Overview:

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.

The National brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This pay for this position starts at $25/hour

This position is located at the Jackson Hole Airport.

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedule: Friday - Monday 12:30pm-10:30pm

Responsibilities:
  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management, and miscellaneous calls as assigned
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications:
  • Must be at least 18 years old
  • Must be able to work Friday - Monday 12:30pm-10:30pm
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.


  • Jackson, United States Customer Direct Full time

    **Virtual/Work-at-Home - Customer Care Agent (Jackson, TN)** **Department:** Ops-Hourly **Location:** Jackson, TN **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm (CST) 3 pm -...


  • Jackson, United States Stio Full time

    ABOUT US Stio is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog and its Mountain...


  • Jackson, United States Foothill Appliance Full time

    Job Summary FOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy...


  • Jackson, United States Foothill Appliance Full time

    Job Summary FOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy...


  • Jackson, United States Foothill Appliance Full time

    Job DescriptionJob DescriptionJob SummaryFOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you...


  • Jackson, Mississippi, United States Trustmark Full time

    Customer Contact Representative IWe are seeking a highly skilled and customer-focused individual to join our team at Trustmark as a Customer Contact Representative I.Key Responsibilities:Provide exceptional customer service by responding to inquiries regarding personal account information, related products, and services.Handle customer requests and resolve...


  • Jackson, United States Check 'n Go Full time

    Serve and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs. Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unab Customer Service Representative, Customer Service, Representative, Transportation, Store Manager, Retail


  • Jackson, United States Miller Warehousing Services, Inc. Full time

    Job DescriptionJob DescriptionMiller Warehousing Services, Inc. who has been serving the manufacturing markets for over 60 years, is seeking an inside Customer Service Representative to work in Jackson, MI!If you have experience as an inside Customer Service Representative, then we want YOU to Apply Now!Apply Now if you want to join the Miller Warehousing...


  • Jackson, United States Genuine Parts Company Full time

    Summary Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Job Duties Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...


  • Jackson, United States Pratt Industries Full time

    Job DescriptionSUMMARY Take and process customer orders and address all customer inquiries and complaints. DUTIES AND RESPONSIBILITIES Take customer orders either directly from customers or sales representatives. Place orders on a timely basis for purchases of materials and supplies to be used in production. Process billing. Handle customer complaints and...


  • Jackson, United States Liberty Full time

    Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive...


  • Jackson, United States Crash Champions Full time

    Customer Service Representative | Crash Champions Careers Job Information Crash Champions Customer Service Representative Jackson, Mississippi Apply Now At Crash Champions, We Believe the Difference is Trust. Crash Champions is one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led...


  • Jackson, United States M-D MEDICAL SERVICES Full time

    Job DescriptionJob DescriptionFull Time Customer Service RepresentativeThe Customer Service Representative is responsible for performing all tasks relative to in-house communications with the patient/client.Job DescriptionAnswers incoming calls regarding order placement, product problems, service questions, order status and general customer concerns.Enter...


  • Jackson, United States oilandgas.org.uk Full time

    Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support, and information technology. Chevron is accepting online applications...


  • Jackson, United States PT Solutions Physical Therapy Full time

    Job Description PTSolutions is the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 30 locations throughout the country and more than 400,000 square feet of warehouse space, PTSolutions is continuously expanding our product offerings while guaranteeing responsive personal service and...


  • Jackson, Missouri, United States Arkansas Department of Workforce Services Full time

    About the Role:This position is part of the Arkansas Department of Workforce Services team, where we strive to provide excellent customer service to our clients. As a Customer Service Representative, you will be the first point of contact for clients, providing a personalized and friendly experience.Key Responsibilities:Answer client inquiries and provide...


  • Jackson, United States U-Haul Full time

    Location: 732 Old Hickory Blvd, Jackson, Tennessee 38305 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Jackson, United States Marc Oliver - Farm Bureau Insurance Part time $17 - $21

    Job DescriptionJob DescriptionBenefits/Perks:Paid time off (vacation and/or sick days)Growth potentialHourly pay plus commission/bonusFlexible hoursLicense reimbursementPosition Overview:As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive...


  • Jackson, Mississippi, United States Openwork Full time

    We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Openwork. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring timely and accurate order management.Key Responsibilities:Order Management: Provide timely and accurate order entry and management,...


  • Jackson, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...