Guest Services Agent
2 months ago
Hourly Rate: $32.22
JOB STATUS: Casual / On-Call
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
-
Competitive Pay
-
Medical/Dental/Vision/401K opportunities
-
Travel discounts
-
Credit Union Membership
-
Tuition Reimbursement
-
Professional Counseling & Family Support
-
Growth and Development Opportunities
-
*Benefit Eligibility will vary by position
Site Specific Perks
-
Free on-site parking
-
Monthly and quarterly celebrations and awards
-
Company branded hats and jackets
-
Free sunscreen, sunglasses and water for outdoor associates
-
Local restaurant discounts
-
Discounted theme park tickets and rental cars
-
Community service opportunities
As a Guest Services Agent, a typical day will include:
-
Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
-
Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
-
Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
-
Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
-
Answers telephone calls and routes calls to the proper department as applicable.
-
May be asked to assist with bellman and runner duties depending on facility or location.
Guest Experience and Company Standards
-
Welcome and greet guests and anticipate and address their needs.
-
Interact with colleagues and guests professionally and promptly.
-
Contribute to team goals.
-
Always follow company policies and safety procedures.
To Become a Guest Services Agent at MVW:
-
Available to work various shifts, holidays, and both weekend days.
-
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
-
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
-
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
-
Specific job duties may differ by property, size of team, or facility.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
-
Guest Service Representative
4 months ago
Lihue, United States Sonesta International Hotels Full timeThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage Guest Service, Representative, Operations Manager, Service, Guest, Hotel, Retail
-
Guest Services Representative
1 week ago
Lihue, Hawaii, United States Marriott Vacations Worldwide Full timeJob SummaryWe are seeking a Guest Services Agent to join our team at Marriott Vacations Worldwide. As a Guest Services Agent, you will be responsible for providing exceptional service to our owners and guests, ensuring their vacation experience is nothing short of amazing.Key ResponsibilitiesCheck owners/guests into their villas and review property...
-
Guest Relations Agent
5 months ago
Lihue, United States Blue Hawaiian Helicopters Full timeOverview: Offers in-person, face-to-face personalized including reservations, guest check in and briefing, retail and activity sales and support the base operation. Focus on providing extraordinary service to our guests at every touch point with Blue Hawaiian, including the check-in, briefings, flight following and limited ramp operations. This person will...
-
Guest Services Representative
3 weeks ago
Lihue, Hawaii, United States Marriott Vacations Worldwide Full timeUnlock Meaningful Moments with Marriott Vacations WorldwideAt Marriott Vacations Worldwide, we're passionate about creating unforgettable vacation experiences for our guests. As a Guest Services Agent, you'll play a vital role in making these moments happen.Key Responsibilities:Welcoming and assisting guests with their stay, including checking them into...
-
Guest Services Representative
4 weeks ago
Lihue, Hawaii, United States Marriott Vacations Worldwide Full timeUnlock Meaningful Moments with Marriott Vacations WorldwideAre you passionate about creating unforgettable experiences for travelers? As a Guest Services Agent at Marriott Vacations Worldwide, you'll play a vital role in making vacation dreams come true for our Owners and guests.Key Responsibilities:Deliver exceptional customer service, ensuring a warm and...
-
Airport Guest Service Agent
1 week ago
Lihue, United States Hawaiian Airlines Full timeStart your aviation career with Hawaiian Airlines at the Lihue Airport! As a Guest Service Agent with our Lihue 'ohana, you will: Earn $15.61 per hour with pay increases (in accordance with the collective bargaining agreement), Learn new skills when you attend our PAID training courses, and Receive a $5,000 sign-on bonus after completing training for the...
-
Guest Services Representative
1 week ago
Lihue, United States Target Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative. As a key member of our sales floor team, you will be responsible for providing exceptional guest service, maintaining a clean and organized store environment, and supporting sales initiatives.Key ResponsibilitiesProvide...
-
Helicopter Guest Service Representative
2 weeks ago
Lihue, Hawaii, United States Blue Hawaiian Helicopters Full timeJob Title: Helicopter Guest Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Helicopter Guest Service Representative to join our team at Blue Hawaiian Helicopters. As a key member of our operations team, you will be responsible for providing exceptional guest service, sales, and support to our customers.Key...
-
Guest Services Associate II
2 days ago
Lihue, United States Travel + Leisure Co. Full timeDelivering Exceptional Guest ExperiencesAt Travel + Leisure Co., we're committed to putting the world on vacation. As a Guest Services Associate, you'll play a vital role in making our guests' vacations unforgettable. Your warm welcome, excellent service, and contagious smile will set the tone for an exceptional experience.Key Responsibilities:Provide warm...
-
Guest Advocate
5 days ago
Lihue, Hawaii, United States Target Full timeAbout the RoleWe are seeking a skilled and enthusiastic Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our guests, and promoting our products and services.Key ResponsibilitiesGuest ServiceWelcome and thank guests in a genuine way,...
-
Guest Advocate
1 week ago
Lihue, United States Target Full timeJob SummaryAs a Guest Advocate at Target, you will be the face of our brand, providing exceptional customer service and creating a welcoming experience for our guests. You will be responsible for assisting guests with their shopping needs, answering questions, and resolving any issues that may arise. You will also be responsible for maintaining a clean and...
-
Seasonal Guest Advocate
1 week ago
Lihue, United States Target Full timeJob SummaryAs a Seasonal Guest Advocate at Target, you will be the face of our brand, providing exceptional guest service and creating a welcoming environment for our guests. You will be responsible for greeting guests, answering questions, and resolving issues in a timely and professional manner.Key Responsibilities Greet and welcome guests, answering...
-
Baggage Agent
2 months ago
Lihue, United States Unifi Full timeGeneral information Job Title Airport Ramp Agent-Non Driving (American) - LIH PT Date Monday, September 9, 2024 State Hawaii City Lihue Base Pay Rate: $ 15.00 Full/Part Time Part Time Part Time Days Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift Requirements and Description Position Summary...
-
Rental Car Customer Service Agent
1 month ago
Lihue, United States Managed Labor Solutions Full timeJob DescriptionJob DescriptionAre you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.What you'll do:Greet customers...
-
Seasonal Guest Advocate Role
5 days ago
Lihue, United States Target Full timeJob SummaryAs a Seasonal Guest Advocate at Target, you will be the face of our brand, providing exceptional guest service and creating a welcoming environment for our guests. You will be responsible for greeting guests, answering questions, and resolving issues in a timely and professional manner.Key Responsibilities• Greet and welcome guests, providing a...
-
Seasonal Guest Advocate
3 weeks ago
Lihue, United States Target Full timeAbout TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built around creating an exceptional guest experience, and we're looking for talented individuals to join our team.Seasonal Guest Advocate RoleWe're seeking Seasonal Guest Advocates to join our team and help us deliver an exceptional...
-
Aircraft Potable Water Service Agent
1 month ago
Lihue, Hawaii, United States UnitedService Companies Full timeJob SummaryUnitedService Companies is seeking a highly skilled and detail-oriented Aircraft Potable Water Service Agent to join our team. As a key member of our ground support team, you will be responsible for servicing aircraft lavatories with a lavatory truck, driving and operating water trucks, and performing required security searches of aircraft.Key...
-
Cabin Appearance Agent
2 weeks ago
Lihue, Hawaii, United States The Facilities Group Full timeJob Title: Cabin Appearance AgentUnited Service Companies is seeking a reliable and detail-oriented Cabin Appearance Agent to join our team. As a key member of our operations team, you will be responsible for ensuring the cleanliness and appearance of our aircraft.Key Responsibilities:Remove all trash and recyclables from aircraftClean and restock...
-
Seasonal Guest Advocate
2 weeks ago
Lihue, Hawaii, United States Target Full timeAbout TargetAt Target, we're passionate about helping all families discover the joy of everyday life. Our values and culture are at the heart of everything we do, and we're committed to making a positive impact in our communities.About Seasonal JobsOur seasonal roles offer a unique opportunity to gain valuable experience and skills in a fast-paced retail...
-
Ticketing Agent
1 month ago
Lihue, United States Unifi Full timeGeneral information Job Title Airport Customer Service Agent (American) - LIH PT Date Monday, September 30, 2024 State Hawaii City Lihue Base Pay Rate: $ 18.00 Full/Part Time Part Time Part Time Days Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift Requirements and Description Summary Unifi...