Jr. Systems Administrator
3 weeks ago
We need a System Administrator contractor in our Information Services Department, reporting to the Cloud Infrastructure Manager within Infrastructure Services. The ideal resource can start ASAP, with the assignment duration lasting 6+ months. We’re looking for a full-time resource who will split their time between our downtown Indianapolis office and our OIC located in Castleton.
The System Administrator assists with developing and implementing solutions for complex business challenges. The System Administrator role works with engineers in continuous delivery, cloud services, process development, and automation. This person is a junior participant who drives operating and service excellence supporting internal/external stakeholders and partners. This role will require knowledge of various systems that will usually be integrated and have dependencies on one or more system. The qualifications for the ideal candidate are listed below.
Major Responsibilities/Activities:
Assists with infrastructure used to support applications
Support infrastructure technologies with guidance from engineers, while adhering to industry best practices
Assist engineers with infrastructure used to support the business
Perform environmental audits as required to ensure consistent deployments
Assists with infrastructure patching processes, programs, and status
Monitor all infrastructure software and hardware products.
Support customer escalations as needed.
Minimum Requirements:
Bachelor’s degree or a minimum of 1+ years of related experience or equivalent work experience.
Understanding of IT infrastructure standards and best practices for efficient and highly available operations.
Experience in ITIL processes and CMDB preferred
Experience managing cloud infrastructure supporting 24x7x365 environments
The individual can effectively work with internal management regarding escalations, issues, planning, etc.
The individual has demonstrated the use of escalation best practices.
Excellent written and verbal communications
Applied knowledge of information security
Networking core competency
IP addressing, routing, DNS, VPN
NAT & proxy
Routing protocols (OSPF, BGP, EIRGP)
Additional Knowledge:
Active Directory
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