Guest Services Representative

2 weeks ago


Philadelphia, United States KassCon Full time
Description

KassCon in Philadelphia, PA, US is seeking a Guest Services Representative to join our team. At KassCon, we pride ourselves on creating a warm and welcoming environment for all our guests. As a Guest Services Representative, you will be the first point of contact for visitors, assisting them with inquiries and ensuring their needs are met with a friendly and professional demeanor. Join our team and be part of a company that values customer satisfaction and team collaboration. With a competitive salary range of $16/hr. - $20/hr., this is an exciting opportunity to showcase your customer service skills and make a difference in the guest experience at KassCon. Apply now and be a part of our dedicated team

Responsibilities

•Greet guests, and open door(s) for residents, tenants, and guests. Answer the phone at the front desk.
•Accept packages (USPS, UPS, FED EX, dry cleaning, etc.), logging them in for residents and putting them in storage room.
•Distribution of packages to residents & ensuring signature for receipt.
•Assisting residents with the arrival of guests and deliveries.
•Maintaining a log of all building visitors.
•Respond to any alarms of the building including fire, intruder, HVAC, water, etc. if safe to do so.
•Contact 911 and request emergency assistance from police, fire, and emergency medical services as needed.
•Incident Reporting.
•Enforce Building policies and procedures.
•Contact elevator company for emergency response when needed.
•Contact building Superintendent or Maintenance if the need of building repair should arise.
•Report any building malfunctions that it becomes aware of or is advised of by any residents to management (i.e. Light bulb out, broken tiles, leaks, etc.).
•Challenge suspicious individuals and inform the authorities of suspicious incidents.
•Act as a deterrent to building violators.
•Implement/enforce building access control.

Qualifications

•0-2 years of experience in customer service or hospitality industry
•Strong verbal and written communication skills
•Ability to work nights and weekends
•Experience as a receptionist is a plus
•US work authorization

  • Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    Job SummaryAs a Guest Service Representative at Marriott International Inc, you will be responsible for delivering exceptional customer service to our guests. Your primary focus will be on organizing and confirming guest check-ins and check-outs, as well as processing room reservations, requests, and cancellations. You will also be responsible for securing...


  • Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Marriott Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs,...


  • Philadelphia, United States Marriott Full time

    Additional Information Evening Shift Job Number 24139897 Job Category Rooms & Guest Services Operations Location Philadelphia Airport Marriott, 1 Arrivals Road Terminal B, Philadelphia, Pennsylvania, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all...


  • Philadelphia, United States Marriott International Inc Full time

    Additional Information Job Number24157545 Job CategoryRooms & Guest Services Operations LocationPhiladelphia Marriott Downtown, 1201 Market Street, Philadelphia, Pennsylvania, United States, 19107VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest...


  • Philadelphia, United States Marriott International Inc Full time

    Additional InformationEvening Shift Job Number24197074 Job CategoryRooms & Guest Services Operations LocationPhiladelphia Marriott Downtown, 1201 Market Street, Philadelphia, Pennsylvania, United States, 19107VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by confirming reservations...


  • Philadelphia, United States Hilton City Avenue Full time

    Wurzak Hotel Group is seeking an experienced and dedicated Director of Guest Services to join our exceptional team and oversee the Front Desk operations of our gorgeous Hilton City Ave Philadelphia. With 35,000 square feet of flexible meeting space and 207 well-appointed guest rooms, this beautiful property is a tremendous opportunity for the right...

  • Guest Services Agent

    5 months ago


    Philadelphia, United States Fairfield Inn Philadelphia Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • Philadelphia, United States Comcast Full time

    The Wells Fargo Center is one of the world's busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, Philadelphia Wings, family shows and concerts. Since opening in 1996, the arena is the centerpiece of sports and entertainment in the greater Philadelphia region as well as prominently featured in the national...


  • Philadelphia, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Wells Fargo Center is one of the world's busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, Philadelphia Wings, family shows and...


  • Philadelphia, Pennsylvania, United States Fresh Form Draft Full time

    Job Title: Front Desk RepresentativeWe are seeking a highly organized and friendly Front Desk Representative to provide excellent customer service and support to our guests.Key Responsibilities:* Greet and welcome guests in a warm and professional manner* Answer and forward incoming phone calls* Handle guest inquiries and provide accurate information...


  • Philadelphia, Pennsylvania, United States Extended Stay Full time

    Job SummaryAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest has a positive experience during their stay.Key ResponsibilitiesAssist guests at all times and respond to their requests in a timely and professional...


  • Philadelphia, Pennsylvania, United States Hilton City Avenue Full time

    Job DescriptionWe are seeking a highly skilled and experienced Director of Guest Services to join our team at Hilton City Avenue. This is a unique opportunity to lead our Front Desk operations and ensure that every guest has an exceptional experience.The ideal candidate will have a passion for hospitality, strong leadership skills, and a proven track record...


  • Philadelphia, Pennsylvania, United States Jackmont Hospitality Full time

    About the Role:We are seeking a motivated individual to join our to-go team as a specialist in food service. As a key member of our team, you will be responsible for ensuring that our guests receive exceptional service and convenience without compromising quality or safety.Key Responsibilities:Take orders over the phone and in person, ensuring that our...

  • Guest Service Agent

    2 months ago


    Philadelphia, United States Hilton City Avenue Full time

    Front Desk AgentPosition Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. MUST BE ABLE TO WORK WEEKENDS, HOLIDAYS & FLEXIBLE SHIFTS (AM, PM AND OCCASIONAL OVERNIGHT IF COVERAGE IS NEEDED) The Front Desk Agent greets guests, processes...

  • Guest Service Expert

    2 months ago


    Philadelphia, United States Marriott Full time

    Job Number 24165022 Job Category Food and Beverage & Culinary Location The Notary Hotel Philadelphia Autograph Collection, 21 N. Juniper Street, Philadelphia, Pennsylvania, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will...


  • Philadelphia, Pennsylvania, United States Menus and Venues Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Menus and Venues. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and friendly dining experience.Key Responsibilities:Assure warm and sincere contact...

  • Guest Service Expert

    1 month ago


    Philadelphia, United States Marriott International Inc Full time

    Additional Information Job Number24165022 Job CategoryFood and Beverage & Culinary LocationThe Notary Hotel Philadelphia Autograph Collection, 21 N. Juniper Street, Philadelphia, Pennsylvania, United States, 19107VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting food on the table...


  • Philadelphia, Pennsylvania, United States KIMMEL CENTER INC. Full time

    Job DescriptionAt Kimmel Center Inc., we are seeking a highly skilled Customer Service Representative to join our Audience Services team. As a key member of our team, you will be responsible for providing exceptional customer service to all guests by adhering to our company's Mission, Vision, and Values.The ideal candidate will have a strong passion for...


  • Philadelphia, United States Wingstop Full time

    Wingstop - 7124 Ridge Ave Suite 10 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...


  • Philadelphia, Pennsylvania, United States Global Hub Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Global Hub in Philadelphia. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our establishment.Key Responsibilities:Greet guests with a warm smile and...