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Community Liaison

2 months ago

Brookline, United States Universal Health Services Full time

Responsibilities

Account Management

Effectively maximizes field-based time while maintaining a daily average of 8-10 individual, face-to-face contacts with assigned referral sources concerning facility programs, philosophies of treatment, and clinical outcomes and satisfaction data. Assesses, develops and implements sales activities, as approved by the Director of Business Development, to achieve maximum market penetration among assigned accounts and to identify potential accounts in targeted market segments. Responsible for maintaining up-to-date information in MedSeries 4/MIDAS/MEDIK, including documentation of daily contacts and accurate account information. The Community Liaison will display proficiency in utilizing proprietary reports to appropriately plan sales activity.

Qualifications

Education:

Bachelor's degree in related field preferred Experience:

Prior marketing and/or sales experience OR prior behavioral healthcare experience required. Marketing experience in a behavioral healthcare setting is preferred. Preferred experience in referral development, account management, sales growth, and physician relationships Licensure:

Must possess a valid Driver's License Knowledge:

Prefer knowledge of the Boston and Massachusetts healthcare marketplace. Will be required to learn and retain knowledge of insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment and, age-specific programming. Must possess demonstrated business development concepts, sales abilities, competency in computer usage, and excellent written and oral communication skills; knowledge of and skills in application of marketing and sales principles; creativity and flexibility; skills in data collection analysis and interpretation; record of adherence to deadlines; customer service skills; willingness to travel, including overnight travel as required.

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