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Project Manager
3 weeks ago
Description
Job Title : Project Manager
Status:
Exempt, Full Time
Location:
In-Office
Salary Range:
$70K-90K
**IN SEARCH OF AN EXPERIENCED PROJECT MANAGER IN SUMMIT COUNTY OR EAGLE COUNTY**
The Project Manager’s primary focus is planning, executing, monitoring, controlling budget, payment collections, and closing out projects. The project manager is accountable for the entire project scope, the install crew’s quality control, to ensure that the projects are completed in a timely fashion. The PM will ensure complete homeowner satisfaction while applying sound business judgement.
Essential Functions & Duties of the Job
Daily routine visits/inspections to assigned projects being installed
Meet with the homeowner, Set clear expectations of the scope of the project
Answer any questions that they homeowner may have
Communicate with clients regarding their project status
Communicate estimated timeframe to complete job with homeowners
Evaluate projects accuracy and progress
Installation support
Communication with sales consultants
View the project from the homeowner’s perspective
Perform job site visits, quality checks, and installation guidance.
Documenting, tracking, and ensuring the completion of projects, punch lists and services
Execute “Field Change Orders” and deliver materials to active projects as needed
Perform post install walk-through with clients
Collect homeowner’s payment by check, credit card, or financing
Coordinate with accounting
Create punch lists and timeline expectations as needed
Working daily with leadership to discuss jobs and close-outs
Upload install completion packet into Market Sharp
Create service ticket if necessary and the task in Market Sharp
Complete install task in Market Sharp upon install completion
Update/Upload all proper documents into company CRM (measure, company cam, orders, completion forms, receipts, tasks, etc.)
Continuously searching for methods to increase productivity and efficiency without sacrificing quality or homeowners experience
Coordinate with scheduling regarding projects status
Ensure installation paperwork is being completed by install crews
Approve all installation invoices
Communicate with scheduling coordinator to ensure proper timelines are being followed and job status updates
Operate company vehicle safely and professionally daily
Schedule and perform vehicle maintenance with appropriate vendor
Maintain ongoing training to current installers to enhance speed and efficiency
Attend weekly production meetings
Communicate any obstacles to management, input is critical to the success of the company
Additional duties and responsibilities to be assigned
Requirements
Qualifications:
High School Diploma or General Education Degree (GED) is required
Valid Driver’s License and good driving record required
Strong customer services skills required
Approved accredited post-secondary vocational or technical school diploma preferred.
5+ years of Mechanical, Window Repair, or Construction experience preferred.
5 + years of Project Management preferred
2 years of replacement windows experience preferred
Proficient with computers, Microsoft office suite and CRM systems
Strong understanding of PPE procedures, equipment, and techniques
Physical Requirements: (include any relevant requirements)
Ability to communicate effectively with homeowner, installation crews, internal staff, and company leadership.
Ability to learn new technologies
Comprehend and communicate efficiently with other employees
Operate a computer with Microsoft Office, Word and Excel
Utilize a smartphone for business applications
Verbal and written ability to provide correspondence and status or maintenance tasks
Effectively present information in one-on-one and small group situations to homeowner, clients, and other employees of the organization
Read, write and communicate English, Spanish is a plus
Strong commitment to time management.
Dependable and punctual with appointments, documentation, and commitments.
Ability to lift 60 lbs. consistently and constant standing
Serve as primary liaison between sales and the homeowner. Provide solutions to ensure successful first-time completion.
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