System Engineer III

3 weeks ago

Quincy, United States PeopleServe Full time

Responsibilities:

Implement and enhance monitoring of the hardware & software across our ecosystem

Developing and improving instrumentations/integrations

Providing guidance on monitoring best practices

Providing guidance on monitoring specific hardware & software items (key points to monitor)

Implement and enhance observability of hardware & software across our ecosystem

Developing and improving instrumentation

Providing guidance on key areas to observe

Educating teams on how observability tools work

Being responsible for ensuring we provide our internal customers with the best monitoring & observability possible to aid them in raising the quality, reliability & availability of IT corporate infrastructure

Scripting / Infrastructure as Code for monitoring & observability implementations & enhancements

Requirements:

Engineering degree or equivalent experience and familiarity with engineering best practices

Working knowledge of how hardware & software interact in a corporate retail environment

Familiar with Agile Scrum process

Ability to interact with a variety of personalities and technical skill levels across multiple product & platform teams

Proficient in developing and maintaining technical documentation

Deeper knowledge in one or more of the following domains of hardware/software:

Application Servers (IIS, Tomcat, WebSphere, jBoss, etc)

Containerization (Kubernetes, VMWare, etc)

Database (SqlServer, Postgres, DB2, Oracle, etc)

Message Bus (IBM MQ, Kafka, Active MQ, Rabbit MQ)

Networking (Cisco ACI, F5 Load Balancers, Firewalls, etc)

Operating Systems (RedHat, Windows, etc)

Programming (java, .net, pyton, etc)

Storage Devices

Web Servers (apache, nginx, etc)

Preferred Knowledge In:

Nagios

Datadog

ServiceNow Event Management / Service Operations Workspace

Confluence

BigFix

Knowledge on the Google Site Reliability Engineering model

Terraform

Ansible

Jenkins

Skills in troubleshooting production environments (this is not a day to day responsibility of this role but this experience will prove valuable as we build the tools those teams utilize)

Strong ownership attitude / track record of taking responsibility

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