Analyst III Vendor Support Services

3 weeks ago

Quincy, United States Retail Business Services Full time
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Vendor Support & Relationship Mgmt (5134838)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Analyst III - Vendor Support Services will drive Vendor Support Services capabilities within the VMO while developing & maintaining positive and productive relationships with internal stakeholders and external vendor partners. They will support the Ahold Delhaize USA (ADUSA) "Vendor" Domain owner in the Vendor Management Organization (VMO) and collaborate with all functional areas of the ADUSA organization (retail brands and support organizations) to ensure vendor master data and all relevant attributes are effectively captured, monitored, and optimized in support of their respective processes and requirements.

This role will closely partner with ADUSA Business Requestors, Vendors, Finance VMD, and Vendor Master Data Management (VMDM) Strategy to streamline operations, reduce errors, proactively resolve issues, and drive overall vendor satisfaction with all VMO areas. They will support ADUSA Vendor Portal Strategy development and execution to enhance communication, collaboration, and transparency between ADUSA and its vendors.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.

Duties and Responsibilities:
  • Support the internal connectivity of ADUSA Brands and support organizations with the VMO, and the development of capabilities, tools, and future VMO support elements.
  • Supporting the End-to-End (E2E) Procure-to-Pay (P2P) vendor experience via internal and external feedback loops supported by industry analysis and standards.
  • Supporting the long-term E2E vendor connectivity across ADUSA Brands & Support Organizations.
  • Working closely with Vendor Management Organization (VMO) team members across Vendor Support Relations Management (VSRM) & P2P to develop capabilities and robust VMO support elements, defining and building standardized issue resolution methodology across all vendor relationships, and supporting expert E2E P2P knowledge build within and across all VMO teams.
  • Partnering with vendor community (Direct & Indirect suppliers) to manage test & learn capabilities to support VMO strategies.
  • Supporting areas such as Continuous Improvement & Training and ADUSA Communications to execute robust change management and training programs for the entire VMO in support of E2E P2P strategies and goals.
  • Helps to define and build standardized issue resolution methodology across all vendor relationships.
  • Supports expert knowledge build within and across all VMO teams.
  • Leverages the vendor community to manage test and learn capabilities, positioning ADUSA as the retailer of choice.
  • Helps to produce VMDM/PMDM reporting and provide insights to MDM support team and business owners.
  • Facilitate communication & training between internal teams and vendors to ensure smooth collaboration.
  • Monitor vendor and internal stakeholder compliance with established policies.
  • Assist in conducting vendor audits and risk assessments to identify potential areas for improvement.
  • Gather and analyze vendor master data, prepare reports for management and relevant teams.
  • Track key performance indicators (KPIs) to evaluate the effectiveness of VMO performance.
  • Analyze data insights to identify areas of improvement and recommend appropriate action plans.
  • Contribute to the continuous improvement of VMO workflows.
  • Identify opportunities to enhance efficiency, cost-effectiveness, and overall performance of all VMO areas.
  • Participate in vendor-related meetings, providing valuable insights and updates.
  • Additional job duties may be assigned as needed to meet the needs of the business and support our values.
Qualifications:
  • Bachelor's degree in business administration, Accounting, or related field and/or equivalent professional work experience.
  • 3-5 years previous experience in vendor management, internal controls, or similar role.
  • Excellent communication skills, both written and verbal, to interact with vendors and internal stakeholders effectively coupled with a keen ability to influence others toward a common goal.
  • Excellent customer service skills.
  • Attention to detail, well-organized, capable of managing multiple tasks and priorities simultaneously.
  • Experience working in a global multi-vendor / shared services environment.
  • Strong process improvement background.
  • Demonstrated success of influencing without authority.
  • Proficiency in using various software tools, including MS Office suite and vendor management platforms, with advanced Excel skills & presentation skills.
  • Familiarity with advanced reporting tools (e.g. Power BI).
  • Strong change and transformation capabilities using sound judgment and risk mitigation techniques.
  • Strong analytical and problem-solving skills with strong attention to detail.
  • Ability to make recommendations based on interpretation of quantitative analysis.
  • Strong interpersonal & relationship management skills for building, fostering, and maintaining positive and strong professional relationships with VMO team members, vendors, and internal business partners.
  • Ability to work under strict deadlines along with the ability to prioritize and plan work to meet time-based deliverables.
Preferred Qualifications:
  • Project Management experience
  • Accounting knowledge (Accounts Payable/Receivable, etc.)
  • Internal controls/process improvement background
  • Experience in grocery retail/category management
  • Familiarity with both DA and AUSA existing systems and processes
#LI-DNI

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. When considered together, the companies of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, serving millions of omnichannel customers each week.

Job Requisition: 371021_external_USA-MA-Quincy_452024

  • Analyst III Procure to Pay

    1 week ago

    Quincy, United States Ahold Delhaize Full time

    Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal,...

  • Business Analyst

    6 days ago

    Quincy, United States HexaQuEST Global, Inc. Full time

    Title: Business Analyst (HealthCare) Location: Quincy, MA (Hybrid) Duration: Multi Year Renewable Contract Hours: 37.5 Hours per weekPOSITION OVERVIEW: Health Information Technology Business Analyst Client seeks a highly motivated Business Analyst to join the Health Information Technology (HIT) team. This position is focused on Health Information Technology...

  • Business Analyst

    7 days ago

    Quincy, United States Tata Consultancy Services Full time

    Skill: Business Analyst Experienced in Business Analysis OTC Derivatives. Analysis of the requirement for new Trade set up and prepare Gap and Mapping documents. Perform OTC trade application configuration for new Trade set up as per the business request including Configuration and update. New Source setup and multiple source setup with deviation of funds...

  • Analyst SC Advanced Analytics

    4 weeks ago

    Quincy, United States Retail Business Services Full time

    Address: USA-MA-Quincy-1385 Hancock Street Store Code: Services (5120697) ADUSA Procurement is a partner company to Ahold Delhaize USA, providing supply chain services that support the delivery of products from a supplier to the warehouse. ADUSA Procurement is part of the Ahold Delhaize USA family of brands, which also includes five leading...

  • Business Analyst

    4 days ago

    Quincy, United States Acro Service Corp Full time

    Business AnalystLocation: Quincy – MA ( Hybrid)Job Description PREFERRED QUALIFICATIONS: Knowledge of, and experience in a healthcare information technology environment Knowledge of, and experience with healthcare information exchange and industry standards Ability to translate and communicate project concepts, information, plans, and procedures to both...

  • Business Analyst

    2 weeks ago

    Quincy, United States Acro Service Corp Full time

    Business AnalystLocation: Quincy – MA ( Hybrid)Job Description PREFERRED QUALIFICATIONS: Knowledge of, and experience in a healthcare information technology environment Knowledge of, and experience with healthcare information exchange and industry standards Ability to translate and communicate project concepts, information, plans, and procedures to both...

  • Business Analyst

    2 weeks ago

    Quincy, United States Acro Service Corp Full time

    Business AnalystLocation: Quincy – MA ( Hybrid)Job Description PREFERRED QUALIFICATIONS: Knowledge of, and experience in a healthcare information technology environment Knowledge of, and experience with healthcare information exchange and industry standards Ability to translate and communicate project concepts, information, plans, and procedures to both...

  • Business System Analyst

    2 weeks ago

    Quincy, United States Atlantic Group Full time

    Business System AnalystThe Business System Analyst will lead a small team responsible for reporting and security administration. They ensure projects are completed in a timely and accurate manner by communicating with IT staff and by facilitating meetings with the IT department, Business Analysts, and executives. The Manager collaborates with the IT...

  • Business System Analyst

    2 weeks ago

    Quincy, United States Atlantic Group Full time

    Business System AnalystThe Business System Analyst will lead a small team responsible for reporting and security administration. They ensure projects are completed in a timely and accurate manner by communicating with IT staff and by facilitating meetings with the IT department, Business Analysts, and executives. The Manager collaborates with the IT...

  • Business System Analyst

    6 days ago

    Quincy, United States Atlantic Group Full time

    Business System AnalystThe Business System Analyst will lead a small team responsible for reporting and security administration. They ensure projects are completed in a timely and accurate manner by communicating with IT staff and by facilitating meetings with the IT department, Business Analysts, and executives. The Manager collaborates with the IT...

  • Sr. Analyst HRIS Delivery

    4 weeks ago

    Quincy, United States Retail Business Services Full time

    Address: USA-MA-Quincy-1385 Hancock Street Store Code: HRIS (5135611) Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands...

  • Board Certified Behavior Analyst

    2 days ago

    Quincy, United States The Stepping Stones Group Full time

    **Board Certified Behavior Analyst (BCBA)** *** Community Autism Services, a division of The Stepping Stones Group, is hiring immediately for a Full-Time Board Certified Behavior Analyst (BCBA) in **Quincy, MA**, and the surrounding areas. Join our passionate and collaborative team in delivering exceptional behavioral services to children with autism and...

  • Business Analyst Healthcare

    4 weeks ago

    Quincy, United States Saxon Global Full time

    Hiring manager is looking for a local healthcare BA with Adobe or SharePoint experience. Cloud migration is a bonus. The Medicaid Management Information System (MMIS) seeks a Senior Business Analyst (BA) to support our Cloud Migration initiative. The BA will report to the Cloud Project Manager. Responsibilities will include gap analysis, business, and...

  • Business Analyst

    4 weeks ago

    Quincy, United States Diverse Lynx Full time

    Role: Business Analyst Location: New York City ,New York (Onsite) Duration: Fulltime Job Details: Capital Markets experience Trade life cycle knowledge. Business Analyst experience. 8+ Yrs of Business analysis knowledge. SQL/DB Experience. Good knowledge of assets Stocks, Bonds etc. Experience working in Agile & Dynamic environments. Strong data analysis...

  • Cash Processing Transformation Analyst, Senior Associate

    2 weeks ago

    Quincy, United States State Street Corporation Full time

    As a Business Analyst, you will. Configure each company on Transact, including testing and support as code it promoted between environments. Attend daily Agile meetings and collaborate with Product and Technical teams to understand each story and wha Processing, Senior, Associate, Business Analyst, Analyst, Production, Technology

  • Analyst I Claims Adjuster

    1 month ago

    Quincy, United States Retail Business Services Full time

    Address: USA-MA-Quincy-1385 Hancock Street Store Code: Claims Management (2762219) Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA...

  • Senior Analyst, Assistant Vice President

    3 weeks ago

    Quincy, United States State Street Corporation Full time

    Provide business analysis, system analysis, support modelling, data mapping. End to end understanding of the platform, navigations, setup/configurations. Under direct supervision, plans, organizes and controls the activities of cross-functional teams Senior Analyst, Vice President, Assistant, President, Analyst, Project Management, Technology

  • IT Senior Business Analyst

    1 day ago

    Quincy, United States Arbella Insurance Group Full time

    Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a...

  • Entry Level Space Planning Associate

    4 weeks ago

    Quincy, United States SAS Retail Services Full time

    Full Time Space Management Support Analyst SAS SAS Retail Services provides national retail merchandising services to a host of fortune 500 CPG companies, distributors, and wholesalers, within the grocery, mass, home/hardware, and drug channels. We are looking to hire a Space Management Support Analyst who will be responsible for assisting in the execution...

  • IT Support

    1 week ago

    Quincy, United States City of Quincy Full time

    Job DescriptionJob DescriptionHELP DESK PRIORITIES:Provide quick and effective monitoring and management of help desk tickets at all severity levels within the ticketing system for incident and change ticket management. Ensure all tickets are updated with the appropriate status and closure information. Provide level 1 & 2 problem determination and...