Community Outreach Business Development Manager

2 weeks ago


Long Beach, United States SCAN Full time
About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 270,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

The Job

The role of a Business Development Manager (aka Community Outreach Business Development Manager) emphasizes close collaboration with the Director of Sales Performance and other Sales Leaders. This position engages with centers of influence to obtain referrals and contributes to membership growth through the development of local area and community-based marketing. The role involves strategic networking in a defined territory and requires some local travel for events. Additionally, the responsibilities of Community Outreach Business Development Manager include implementing top-down initiatives, planning and executing community events, and working closely with the sales team to track lead conversion and ROI for activities. The performance of Community Outreach Business Development Manager is measured based on lead and sales goals, adherence to operational processes, and successful collaboration with the sales team.

You Will

The role of a Business Development Manager (aka Community Outreach Business Development Manager) will partner with all sales leaders across all sales channels to ensure a continual pipeline to meet assigned sales/membership growth targets.

Build and strengthen relationships within the local community to include local politicians, senior centers, providers, and other centers of influence. Coordinate community meetings and events in local markets. Representing at community/employer/company-sponsored events to promote the company, raise awareness, and generate leads and resulting sales.

Maintaining consistent and effective communication with external stakeholders, elected officials, county and community-based programs and any growth opportunities.

Achieve assigned sales/membership growth targets. Tracking lead and sales conversions.

Develop, implement, and monitor plans focused on lead generation. Generating qualified leads that convert into members.

Help build and advance our brand and value propositions.

Analyzes major competitor strategies. Identifies and monitors changing patterns of competition and recommends responses.

Creates business cases and/or obtains resources (people, funding, material, support) business information needs and strategic initiatives.

Adhering to the highest level of compliance expectations.

Meeting expected use of the customer relationship management system.

Adhering to all sales operations processes.

Knowing all elements of the product portfolio and associated eligibility guidelines for various election periods.

Actively support the achievement of SCAN's Vision and Goals.

Other duties as assigned.

Your Qualifications

  • High School Diploma/GED; Bachelor's degree.
  • A comparable combination of education/experience and/or training will be considered equivalent to the education listed above.
  • 3+ years' previous outside sales or Outreach experience within the Medicare community.
  • 5+ years' experience in a coordinator role supporting sales team, previous outside sales, or outreach experience within the Medicare community; or any combination of education, which would provide an equivalent background.
  • 3+ years' experience with MS Office - Excel (data input, reporting, formulas), Word (creating documents, memo, spell check), and Power Point (developing presentations and marketing material).
  • Must be willing to work some nights and weekends.
  • Medicare experience strongly preferred.
  • Experience in business/product network development and/ or marketing experience.
  • Knowledge of HIPAA regulations and privacy laws.
  • Communicate effectively and professionally.
  • Deliver presentations to leadership groups, and team in a cohesive, consistent manner
  • Creative solutioning skills.
  • Critical thinking.
  • Decision making.
  • Demonstrated experience working in fast-paced or implementation environment.
  • Travel 50+% of the time and out of town travel- Must have a valid driver's license, automobile insurance and reliable transportation.
What's in it for you?
  • Base salary range: $92,400.00to $147,800.00 per year
  • Work Mode: Mostly Remote
  • An annual employee bonus program
  • Robust Wellness Program
  • Generous paid-time-off (PTO)
  • Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
  • Excellent 401(k) Retirement Saving Plan with employer match and contribution
  • Robust employee recognition program
  • Tuition reimbursement
  • An opportunity to become part of a team that makes a difference to our members and our community every dayy


We're always looking for talented people to join our team Qualified applicants are encouraged to apply now

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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#LI-Hybrid

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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