![Bakkt Holdings Inc](https://media.trabajo.org/img/noimg.jpg)
Director Product Manager, Merchandise and Gift Cards
4 weeks ago
Director Product Manager, Merchandise and Gift Cards
Full Time
P5 Director or 5
Alpharetta, GA, US
30+ days ago
Requisition ID: 1026
About Us
Founded in 2018, Bakkt builds technology that connects commerce.
Our vision is to connect the digital economy by offering one ecosystem for cryptocurrency and digital assets, loyalty, and commerce. We enable our partners and clients to deliver new opportunities to their customers through SaaS and API solutions that unlock crypto and drive loyalty, powering engagement and performance.
Come
build
with us.
Job Description & Responsibilities
The Director – Product Manager, Gift Cards & Merchandise role is a critical position at Bakkt. In this role, you will drive the product experience and supplier strategy for Bakk’s industry-leading gift card and merchandise redemption storefronts, which are accessed by millions of people across North America on a daily basis.
In this role, you will be an active leader in the organization and deliver high-quality, value driving ecommerce products for Bakkt and our clients.
Responsibilities:
Defining the roadmap for your products, including objectives and goals, in collaboration with your key stakeholders within a modern development environment.
Acting as the resident expert on Bakkt Loyalty Solutions gift card and merchandize products and benefits.
Collaborating with the Customer Success team members to identify customer needs and opportunities; recommending solutions in coordination with Technology, Engineering, Product Delivery, Order Management and Marketing
Delivering product strategy and thought leadership around a variety of topics that are top-of-mind for our clients
, notably ecommerce trends
.
Benchmarking functionality and performance of your products against our competitors, our suppliers and the broader e-commerce industry
Working with product owners to create effective business requirements to articulate work to be done by the engineering teams; perform testing of product features with engineers to ensure acceptance criteria is met, capture bugs and work towards defect resolution
Working closely with software engineering to ensure delivery of products map to customer experience and business requirements within needed timelines
Establishing metrics and measurements for your product domain and reporting on value delivered, ROI, etc.
Supporting RFP/RFI responses for new business and expansion opportunities.
Managing our supplier relationships, including pursuing new relationships and expansion opportunities to enhance our products. You will play a critical role in ensuring relevancy and driving differentiation within the supplier community resulting in better relationships, market position, etc.
Facilitate resolution of supplier operational and fulfillment issues across internal and external teams that correlate to client expectations and contractual SLAs
Qualifications
An in-depth understanding of Product Management and product lifecycle
Understanding of software development lifecycle
Ability to balance business objectives and customer needs
Demonstrated success defining & launching successful products and enhancements
A customer-centric view into developing great product experiences
Demonstrated ability to work well collaboratively, including the ability to influence cross-functional teams without formal authority
Strong written and verbal communication skills
Strong deductive reasoning skills
A curious attitude and desire to learn
Experience managing and monitoring the financial and contractual health of vendor / supplier relationships
Ability to effectively collaborate and build relationship with various peer groups
Experience working with and managing third party vendors
Demonstrated ability to analyze both quantitative and qualitative data, and derive meaningful implications and recommendations from said data
Ability to multi-task in a fast-paced work environment
At least 10 years of experience in product management
At least 5 years of experience managing people teams with direct organizational reporting responsibilities
At least 5 years of experience in one or more of the following industry sectors: consumer incentives and loyalty, merchandise retail ecommerce, gift card retail ecommerce
A
Bachelor’s
degree from an accredited university
Bakkt is devoted to having diversity in its workforce and is proud to be an equal opportunity employer. Bakkt does not make any employment decisions based on race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity of any other characteristic protected by law.Must successfully pass a post-offer background check and drug screen.
#J-18808-Ljbffr
-
Product Director
4 weeks ago
Alpharetta, United States Fiserv Full timeCalling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit...
-
Product Director
3 weeks ago
Alpharetta, United States Fiserv Full timeCalling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit...
-
Director of Product Management
3 days ago
Alpharetta, United States Turnbridge Technical Solutions Full timeJob DescriptionJob DescriptionDirector of Product Management - IT Automation MarketThis is a HYBRID role with onsite expectations of 3 days a week.This is a dynamic opportunity awaits for a Director of Product Management passionate about the booming IT automation sector. This role focuses on delivering top-tier solutions in Real-time Hybrid IT Automation,...
-
Merchandising & Product Demonstration Specialist
4 weeks ago
Alpharetta, United States SAS Retail Services Full timeJoin our dynamic team as a Merchandising & Product Demonstration Specialist! In this multifaceted role, you'll excel in merchandising, sales, and product demonstrations. We seek a candidate adept at fostering relationships with store management, engaging customers, boosting product brand awareness, and thriving in independent work environments. If you're...
-
Avp, Card Solutions
2 weeks ago
Alpharetta, United States Synchrony Full time**Job Description**: **Role Summary/Purpose**: This role is responsible for initiatives related to credit card package content & fulfillment; package design, production of materials (including card design and manufacturing), system configuration strategies, testing & validation, and launch. You will be the central point of contact and expert in all aspects...
-
Product Marketing Manager or Director
4 weeks ago
Alpharetta, United States CoreView Full timeStrong analytical and problem-solving skills - must love working with data Deep understanding of the technology industry - bonus points if you are passionate about Microsoft An ability to go with the flow years in product marketing or an equivalent role that requires both strategic thinking and tactical execution Additional Notes All applicants will be...
-
Alpharetta, United States Automatic Data Processing Full timeAbout the Role: We are seeking a highly experienced Sr. Director of Product Management Portfolio Strategy to join our team supporting Workforce Now. In this role, you will be responsible for leading the development and execution of our product portfo Product Management, Director, Portfolio, Strategy, Product, Management, Business Services, Technology
-
(Usa) Merchandising Lead
1 week ago
Alpharetta, United States Sam's Club Full time**Position Summary...** **What you'll do...** Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and...
-
Full-time Visual Specialist
3 weeks ago
Alpharetta, United States The Container Store Full timeOverview The Visual Specialist position leads the visual efforts in the store (maintenance, merchandising and merchandise processing) conveying our organized brand clearly to our customers. This position understands sales goals and is accountable for partnering with the store team to reach these goals while understanding the direct impact visual...
-
(Usa) Merchandising Lead
4 weeks ago
Alpharetta, United States Sam's Club Full time**Position Summary...** **What you'll do...** Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and...
-
(Usa) Merchandising Lead
1 day ago
Alpharetta, United States Sam's Club Full time**Position Summary...** **What you'll do...** Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and...
-
Full-time Visual Specialist
4 weeks ago
Alpharetta, United States The Container Store Full timeOverview The Visual Specialist position leads the visual efforts in the store (maintenance, merchandising and merchandise processing) conveying our organized brand clearly to our customers. This position understands sales goals and is accountable for partnering with the store team to reach these goals while understanding the direct impact visual...
-
Full-time Visual Specialist
3 weeks ago
Alpharetta, United States The Container Store Full timeOverview The Visual Specialist position leads the visual efforts in the store (maintenance, merchandising and merchandise processing) conveying our organized brand clearly to our customers. This position understands sales goals and is accountable for partnering with the store team to reach these goals while understanding the direct impact visual...
-
Director of Risk Management
1 month ago
Alpharetta, United States Dexterous LLC Full timeThe Director of Risk Management is a strategic leader with a passion for the payments industry, ensuring the organization thrives in an ever-evolving landscape. You will leverage your deep understanding of payment ecosystems, risk management, and compliance to develop and implement robust strategies, while collaborating with internal and external...
-
Product Director
2 days ago
Alpharetta, United States Fiserv Full timeCalling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to Director, Product, eCommerce, Developer
-
Major Gifts Officer, Send Relief
5 days ago
Alpharetta, United States North American Mission Board Full timePOSITION TITLE: Major Gifts Officer, Send Relief SUPERVISORY ORGANIZATION: Development LOCATION: Field REPORTS TO: Chief Development Officer EXEMPT/NON-EXEMPT: Exempt/Salary Send Relief is funded through the AAEO, CP and direct giving. The Major Gifts Officer will work to increase individual giving to support the work of Send Relief. They will play a crucial...
-
Managing Director, National Property
5 days ago
Alpharetta, United States THE TRAVELERS INDEMNITY COMPANY Full timeWho Are We? Taking care of customers, communities, and each other is what we do at Travelers. Known for our commitment, we have built a solid reputation as a top property casualty insurer for over 160 years. Join us to experience a culture of innovation and collaboration, where you can truly enjoy both what you do and where you do it.Job Category:...
-
Support Cashier
4 weeks ago
Alpharetta, United States Chico's Full timeWe are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: This position is responsible for performing various functions that support the sales operations of the stores including, POS transactions, merchandise handling, stock processing, and stockroom organization. Receives, stores, and replenishes...
-
Support Cashier
3 weeks ago
Alpharetta, United States Chico's Full timeWe are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: This position is responsible for performing various functions that support the sales operations of the stores including, POS transactions, merchandise handling, stock processing, and stockroom organization. Receives, stores, and replenishes...
-
Product Manager
1 month ago
Alpharetta, United States PracticeTek Full timeJob DescriptionJob DescriptionWho We Are:At PracticeTek, we believe healthcare should be easy for providers, accessible for patients, and simple for everyone involved.PracticeTek was established by healthcare professionals and entrepreneurs who share a common goal: deliver seamless, high-quality, on-demand healthcare, free of the confusing limitations of...