Director of Risk Management

2 weeks ago


Alpharetta, United States Dexterous LLC Full time

The Director of Risk Management is a strategic leader with a passion for the payments industry, ensuring the organization thrives in an ever-evolving landscape. You will leverage your deep understanding of payment ecosystems, risk management, and compliance to develop and implement robust strategies, while collaborating with internal and external stakeholders to stay ahead of market trends.

What You Will Do:

  • Lead the continuous assessment and mitigation of risks associated with payment systems and emerging technologies.
  • Develop and implement comprehensive risk monitoring programs utilizing Fiserv services.
  • Collaborate with internal stakeholders to enhance risk mitigation policies and procedures.
  • Stay current on industry trends and best practices through participation in seminars and conferences.
  • Analyze market trends and opportunities across retail, mobile, and e-commerce payment sectors.
  • Partner with sales to identify high-margin merchant segments and drive profitable growth.
  • Identify and evaluate opportunities for new payment product development and existing product enhancements.
  • Partner with IT and Development teams to implement effective risk detection and monitoring solutions.
  • Ensure adherence to all state and federal payment processing regulations.
  • Maintain compliance with card network scheme programs.
  • Develop and oversee KYC/AML/Match/Credit Bureau integration partnerships.
  • Conduct in-depth research to identify key risk factors and emerging payment trends.
  • Articulate market needs and opportunities related to payment security and processing across various channels.
  • Design and implement KPI reporting dashboards to track potential and actual risks, informing appropriate reserve levels.
  • Supervise and mentor a team responsible for managing credit policies and system requirements.
  • Develop and implement chargeback management policies to minimize losses and customer churn.
  • Effectively communicate complex risk and payment related information to cross-functional teams.
  • Assist and collaborate with internal teams on new product launches.
What You Bring:
  • Possess in-depth knowledge of payment systems, associated risks, and emerging technologies.
  • Demonstrate a proven track record of success in assessing, mitigating, and monitoring payment-related risks.
  • Apply strong analytical and problem-solving skills to identify market trends, opportunities, and key risk factors.
  • Effectively communicate complex payment and risk information across various levels and departments. Foster collaboration with internal and external stakeholders.
  • Provide leadership and guidance to a team managing credit policies and system requirements.
  • Possess the technical knowledge to partner effectively with IT teams for risk detection and monitoring solutions.
  • Demonstrate a strong understanding of state and federal payment processing regulations and card network scheme programs.
  • Proven ability to manage and drive projects to completion while maintaining disciplined time management.
  • Negotiate effectively and deliver compelling presentations.
  • Maintain a strong client focus while protecting company interests.
  • Possess a meticulous eye for detail and accuracy.
  • Demonstrate strong quantitative and business analysis skills.
  • Proven ability to manage projects effectively.
  • Familiarity with PCI security standards and P2PE protocols is a plus.
  • Ability to perform financial analysis to calculate exposure and associated reserves.
  • 8+ years of experience in Risk Management within the payments industry.
  • Experience collaborating with Technology teams is a plus.

This is a hybrid role working a couple days per week in their Alpharetta office.

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