Supplier Relationship Manager
1 month ago
Supplier Relationship Manager page is loaded
Supplier Relationship Manager
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locations
Richmond, Virginia
Lynchburg, Virginia
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
REQ-240163
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.
We apply that same compassion and empathy as we work with each other and our local communities.
Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed.
We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through
grants from the Genworth Foundation, event sponsorships, and employee volunteerism.
Our four values guide our strategy, our decisions, and our interactions:
Make it human.
We care about the people that make up our customers, colleagues, and communities.
Make it about others.
We do what's best for our customers and collaborate to drive progress.
Make it happen.
We work with intention toward a common purpose and forge ways forward together.
Make it better.
We create fulfilling purpose-driven careers by learning from the world and each other.
POSITION TITLE
Supplier Relationship Manager
POSITION LOCATION
Richmond, VA (hybrid)
Lynchburg, VA (hybrid)
YOUR ROLE
For this new position as a member of the Sourcing and Supply Management team, you’ll play a leading role in managing human resource suppliers that provide critical services to our business teams.
What you will be doing
In close cooperation with HR Supplier Managers, develop and implement supplier relationship management strategies and initiatives to optimize the performance and value delivered by our human resources suppliers
Monitor supplier performance against established metrics and SLAs, identify areas for improvement and develop action plans to address any issues or risks
Conduct regular business reviews with suppliers to review performance, discuss improvement opportunities and ensure alignment with strategic goals
Foster strong relationships with key stakeholders and effectively communicate supplier performance and take ownership of any relevant issues or challenges
Ensure that all supplier management program activities are completed, risks are addressed, records are maintained and performance is monitored (e.g., Risk Assessments, IT Security Assessments, Financial Reviews, Business Reviews, Delegation of Authorities, etc.)
Partner with Sourcing to negotiate contracts and service level agreements (SLAs) with suppliers, ensuring favorable terms and conditions that meet business objectives
Deliverables / Results
Key supplier performance metrics established, reviewed, and communicated, and once established, improved
Ensure completion of appropriate supplier management activities are completed in accordance with policy
Leverage lessons learned to improve management of other suppliers
What you bring
Bachelor's degree in a relevant field (e.g., Business, Supply Chain, or IT). An advanced degree is a plus
A minimum of 5 years of experience in vendor or relationship management
Proven ability to drive results in a fast-paced, dynamic environment while managing multiple priorities
Excellent analytical and problem-solving abilities with a focus on identifying and resolving issues proactively
Strong negotiation and
Exceptional communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams and build strong relationships with stakeholders
Preferred
Demonstrated expertise in managing suppliers and driving successful outcomes through effective relationship management
Experience in working in human resources and/or knowledge of human resources benefit related suppliers is desirable, but not required
Contract management skills with a proven ability to secure favorable terms and conditions
Insurance or Financial Services industry experience
Knowledge of Life and Long Term Care Insurance business processes and technology solutions is desirable, but not required
Knowledge of Microsoft 365 tools (e.g., Sharepoint, Teams, Outlook, Excel) a plus
Employee Benefits & Well-Being
Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.
Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded)
Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services
ADDITIONAL
At this time, Genworth will not sponsor a new applicant for employment authorization for this position.
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