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Housekeeper and Host
2 months ago
Be part of something big
We are Pernod Ricard, a leading company in the global wines and spirits industry with over 19,000 employees globally. We own 16 of the world's top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine's, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier-Jouet champagnes as well Jacob's Creek, Brancott Estate and Campo Viejo wines.
Here in the UK
In the UK, Pernod Ricard is made up of 3 businesses:
- Pernod Ricard UK, which markets, sells and distributes our products in the UK market
- Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio
- Pernod Ricard Global Travel Retail, the global and EMEA home of the group's duty free, air travel and cruises business.
We are an organisation of 2,000 employees in the UK, headquartered in London, in a brand-new office designed with sustainability, 'conviviality' and collaboration in mind. We also have offices in Scotland and various distilleries and production sites across the UK from Plymouth to London to Speyside.
Your new team
This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600-strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future, as well as opening it up to new audiences across the globe.
The Linn House Housekeeper and Host has a pivotal role to play in helping the team to deliver excellent hospitality to all guests staying at Linn House through maintaining the house to high standard with a focus on health & safety.
Your unique contribution
To create a pleasant experience for the guests, to be a pivotal part of the team, cleaning and maintaining bedrooms and common areas to highest of standards, greeting guests with passion and provide truly memorable moments to our guests.
Key Responsibilities:
- Responsible for cleaning and maintaining en-suite bedrooms, back of house and common areas to maintain top condition for new arrivals and existing guests
- To ensure Linn House communal areas and guests rooms are kept to high standards of cleanliness at all times
- Serving breakfast, lunches and other hosting duties as required
- Washing linen, disposing of waste, organising rooms
- Be a team player, work with colleagues to ensure all guests needs are accommodate to high standards of quality
- Carry out operations within Linn House conform to current Health and Safety legislation and report any failings to company health and safety representative to ensure the safety of everyone at Linn House
- Be qualified in First Aid - Course delivered by Chivas Brothers
- Undertake any other reasonable duties as requested by the Linn House Supervisor
Who you'll be working with
Report to the Linn House Supervisor
*Team up to 9 people (Permanent)
*Key relationship internal: Linn House Team, Hospitality, Heritage/ International Brand Ambassadors Team
* Key relationship external: Linn House Guests & Company Contractors
Your blend of talent
This position could be right for you if you:
- Have similar experience in cleaning/house keeping for hospitality venues
- Deliver excellent hospitality and customer service to guests and liaise with all work colleagues to ensure the smooth running of day-to-day routines.
- Good organisational skills
- Ability to work within in team to promote the interests of the Chivas Brothers brands and deliver an exceptional guest experience
- Good communication skills: ability to communicate effectively at all levels within and out with the Company to foster positive relationships
- Ability to work unsocial hours, including weekends, and night shifts when there is a business requirement.
- Pro-active outlook and the ability to adapt changing circumstances at short notice
Mandatory to be based in Speyside for this role
Our mix of benefit
For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme.
Our lifestyle benefits include 28 days' annual holiday, your employee pension, share incentive plan, season ticket loans, payroll giving and more
You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers.
We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.
Conviviality: the Pernod Ricard Way
We have our own way of doing things. We call it conviviality It's our way of being, and something unique you feel and experience when working for Pernod Ricard.
We're committed to conviviality, and with this, you'll be Proud to Belong to our Pernod Ricard family. You'll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring.
We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on sustainability and responsibility.
We're committed to diversity and inclusion
People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as 'Createurs de Convivialite'.
We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture - an environment where we can truly be ourselves.
We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish.
Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know.
Responsible drinking
As 'Createurs de convivialite', we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing.
In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol.
In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking.
Job Posting End Date:
2024-09-06Target Hire Date:
2024-09-09Target End Date:
