Call Center Representative
1 month ago
First Choice Health Centers is looking for a Part-Time Call Center Representative who serves as the initial point of contact with First Choice Health Centers callers. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, (re)scheduling appointments, verifying patient information, and collecting information pertinent to reason for call to accurately direct patient to correct source to meet their needs. Why First Choice? We are committed to you We offer great training, great benefits, career growth, and employee well-being Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Complimentary premium Calm membership for you and 5 additional memberships you can share (#1 mental health app) Recognition programs Paid Basic Life Support certification with renewal every 2 years. Primarily a Monday through Thursday schedule working 10:00 am to 3:00 pm. The hourly range for this position is $16.50 - $18/hour. Pay is based on several factors including but not limited to work experience certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Experience working in a call center or customer-support role. Strong active-listening and verbal-communication skills. Proficiency in problem-solving. Ability to multitask and manage time effectively. Experience and Training: Call center: 1 year (Preferred) Customer service: 1 year (Preferred) High school degree or equivalent. Schedule: This is a Part Time position working Monday - Thursday from 10:00 am to 3:00 pm at our East Hartford Service Center. Standard Job Duties: Answers all incoming calls in a timely manner in a call center setting. Schedules/reschedules patient appointments, responds to customer questions accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner. Obtains and verifies required information, such as patient demographics, during call. Makes same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology, and specialty providers. Refers to phone triage list for calls referred to nurse or Provider. First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr
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Call Center Representative
3 months ago
East Hartford, United States First Choice Health Centers Full timeJob DescriptionJob DescriptionFirst Choice Health Centers is looking for a Part-Time Call Center Representative who serves as the initial point of contact with First Choice Health Centers callers. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate...
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Call Center Representative
3 weeks ago
East Hartford, United States First Choice Health Centers Full time $16 - $18Job DescriptionJob DescriptionFirst Choice Health Centers is looking for a Full-Time Call Center Representative who serves as the initial point of contact with First Choice Health Centers callers. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate...
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Call Center Representative
1 week ago
Hartford, United States Community Renewal Team Full timefalse false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Schedule: M-F, 8AM-4PM.Our MissionPreparing Our Community to Meet Lifes challenges.We help everyone who comes to our door with resources for both immediate needs and long-term goals.Our network of programs, services, and experiences strengthen individuals, families, and communities and provides...
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Call Center Representative
3 months ago
Hartford, United States Charter Oak Health Center Inc Full timeJob DescriptionJob DescriptionDescription:Position Summary:A Call Center Specialist is responsible for full range of administrative support in an ambulatory health clinic setting providing duties for triaging phone calls, scheduling appointments, and maintaining patient and business confidentiality to ensure the needs of the internal and external customers...
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Call Center Representative
1 month ago
Hartford, United States Community Renewal Team Full timeJob DescriptionJob DescriptionSchedule: M-F, 8AM-4PM.Our Mission “Preparing Our Community to Meet Life’s challenges.” We help everyone who comes to our door with resources for both immediate needs and long-term goals. Our network of programs, services, and experiences strengthen individuals, families, and communities and provides opportunities for...
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Call Center Representative
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East Syracuse, United States Russell Tobin Full timeCall Center Representative - ENTContract: 2+years (possible extension/perm)Pay Range: $17-20/hourLocation: East Syracuse, NYIf you are passionate about customer service and have the skills and experience, we are looking for, we would love to hear from you. Apply today and join us in making a difference!We are committed to providing exceptional customer...
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Call Center Representative
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East Syracuse, United States Butler America Full timeCall Center Representative Location: East Syracuse, NY Job ID: #69818 Pay Range: $15-17 Schedule is Monday to Friday, 8am - 5pm Who we are and what we do: We are the number for 1800-Carrier. We serve all of North America, including Canada. Our customer base are end users of our equipment. We are considered the factory and are the manufactures of...
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Call Center Representative
2 days ago
East Syracuse, United States Butler America Full timeCall Center Representative Location: East Syracuse, NY Job ID: #69818 Pay Range: $15-17 Schedule is Monday to Friday, 8am - 5pm Who we are and what we do: We are the number for 1800-Carrier. We serve all of North America, including Canada. Our customer base are end users of our equipment. We are considered ‘the factory’ and are the manufactures of...
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Call Center
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East Haven, United States Town Fair Tire Full timeTown Fair Tire - 460 Coe Ave. [Call Center Representative] As a Call Center at Town Fair Tire, you'll: Answer a high volume of customer calls, which will need to be addressed innovatively, with individualized solutions and a high level of customer satisfaction; Be able to elevate company standards, achieve sales goals and meet customers expectations...Hiring...
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Call Center Operations Manager
2 days ago
East Hartford, Connecticut, United States Global Channel Management Full timeJob Summary:Global Channel Management is seeking a highly skilled and experienced Call Center Supervisor to lead our customer service team. As a key member of our operations team, you will be responsible for ensuring that our call center operations are running smoothly and efficiently.Key Responsibilities:Leadership and Team Management: Provide guidance and...
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Call Center Representative
3 days ago
East Syracuse, United States Russell Tobin & Associates Full timeWhat are we looking for in our Call Center Representative - ENT? Job Title: Customer Service Representative Location: East Syracuse, NY Job Type: ContractShift: Standard WorkdayEducation: High School Diploma or GED required About Us:We are committed to providing exceptional customer service and support. Our team plays a crucial role in...
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Call Center
1 week ago
East Syracuse, United States Butler Aerospace and Defense Full timeCall Center - Customer Service RepresentativeLocation: East Syracuse, NYJob ID: #69709Pay Range: $15-19If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support...
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CSR Call Center
2 weeks ago
East Syracuse, United States PDS Tech Full timeJob Posting: Call Center Representative - Syracuse, NY Are you looking for a dynamic role where your skills in communication, multitasking, and customer service can shine? Were seeking a Call Center Representative to join our team in Syracuse, New Y Call Center, CSR, Support, Technology, Staffing, Communication
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Call Center Representative
24 hours ago
East Syracuse, United States Russell Tobin Full timeLocation: East Syracuse, NY Job Type: ContractShift: Standard WorkdayEducation: High School Diploma or GED requiredAbout Us:We are committed to providing exceptional customer service and support. Our team plays a crucial role in connecting customers with the solutions they need and ensuring their satisfaction with our products and services. We are currently...
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Call Center Representative
21 hours ago
East Syracuse, United States RTA US Full timeJob DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: East Syracuse, NY Job Type: ContractShift: Standard WorkdayEducation: High School Diploma or GED requiredAbout Us:We are committed to providing exceptional customer service and support. Our team plays a crucial role in connecting customers with the solutions they need and...
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Call Center Representative
13 hours ago
East Syracuse, United States Russell Tobin Full timeManage large amounts of incoming calls Generate sales leads Identify and assess customers. needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...
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Call Center Representative
1 day ago
East Syracuse, United States Russell Tobin Full timeManage large amounts of incoming calls Generate sales leads Identify and assess customers. needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...
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CSR Call Center
4 weeks ago
East Syracuse, United States Russell Tobin Full timeWhat are we looking for in our CSR Call Center? Job Title: CSR Call Center Location: East Syracuse, NY 13057 (ON SITE) Job Pay Rate: $18 – 19/hour on W2 Job Type: 2+ Years Contract role Shift: 1st Monday - Friday, 8am - 5:00pm Job Description: Supports pre-delivery and after-sale support to customers which may include product ordering,...
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CSR Call Center
4 weeks ago
East Syracuse, United States Russell Tobin & Associates Full timeWhat are we looking for in our CSR Call Center? Job Title: CSR Call Center Location: East Syracuse, NY 13057 (ON SITE) Job Pay Rate: $18 – 19/hour on W2 Job Type: 2+ Years Contract role Shift: 1st Monday - Friday, 8am - 5:00pm Job Description: Supports pre-delivery and after-sale support to customers which may include product...
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CSR Call Center
4 weeks ago
East Syracuse, United States Butler America Full timeCSR Call Center Location: East Syracuse, NY Job ID: #69709 Pay Range: $15-19 If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via...
