Current jobs related to Call Center - East Syracuse - Butler Aerospace and Defense

  • Call Center

    5 days ago

    East Syracuse, United States Innova Solutions Full time

    Innova Solutions is immediately hiring a Call Center. Position type: Contract - to - Hire Location: East Syracuse, New York Job/ Shift Hours: Monday - Friday (8:30am-5:00pm) As a Call Center, you will be required to have: Knowledge of EPIC appointment schedulin...

  • Call Center Representative

    3 days ago

    East Syracuse, United States Ajilon Full time

    Ajilon - JobID: F9DFF8AF-8CB7-43BB-8588-BA76AC5376F9 [Call Center Representative] As a Call Center Representative at Ajilon, you'll: Receive high volume inbound calls (50-100 calls daily); Answer customer questions or direct them to the correct people; Perform light troubleshooting of mechanical or electrical products; Assist customers with payments over the...

  • CSR Call Center

    3 weeks ago

    East Syracuse, United States Butler America Aerospace L.L.C. Full time

    CSR Call CenterLocation:East Syracuse, NYJob ID: #69709Pay Range: $15-19If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and...

  • Call Center Representative

    3 weeks ago

    East Syracuse, United States Russell Tobin Full time

    Job Title: Call Center Representative Shift: Standard Workday Location: East Syracuse, NY 13057 Contract: 3 months (possible extension) Pay Range: $18-19/hour Description: We are seeking a motivated, process-oriented individual to join our Call Center team. This role involves providing pre-delivery and after-sale support to customers, including product...

  • CSR Call Center

    3 months ago

    East Syracuse, United States Butler America Full time

    CSR Call Center Location: East Syracuse, NY Job ID: #69709 Pay Range: $15-19 If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via...

  • Call Center Representative

    1 month ago

    East Syracuse, United States Russell Tobin Full time

    Job Title: Call Center RepresentativeShift: Standard WorkdayLocation: East Syracuse, NY 13057Contract: 3 months (possible extension)Pay Range: $18-19/hourDescription: We are seeking a motivated, process-oriented individual to join our Call Center team. This role involves providing pre-delivery and after-sale support to customers, including product ordering,...

  • Call Center Representative

    3 weeks ago

    East Syracuse, United States Russell Tobin Full time

    We are looking for a Call Center Representative to work with us, this contract has an expected duration of 24 months, if you are open to the job market I encourage you to apply! This could be the next step you were looking for!Job title: Call Center Representative Location: East Syracuse, NY Duration: 24 months/ Monday - Friday 8am-5pm Pay rate: $15/hr -...

  • Call Center Representative

    1 month ago

    East Syracuse, United States Russell Tobin Full time

    We are looking for a Call Center Representative to work with us, this contract has an expected duration of 24 months, if you are open to the job market I encourage you to apply! This could be the next step you were looking for!Job title: Call Center Representative Location: East Syracuse, NY Duration: 24 months/ Monday - Friday 8am-5pm Pay rate: $15/hr -...

  • Call Center Representative

    22 hours ago

    East Syracuse, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionLHH has a well-known client in Syracuse, NY who is looking for 4 Call Center Reps on a contract opportunity! This is a great chance to get in with a reputable company and advance your career!  Job Title: Call Center RepDuration: 1 year contractPay Rate: $17/hr.Schedule: Monday to Friday, 8am - 5pmMain Duties:Manage large...

  • Call Center Representative

    2 weeks ago

    East Syracuse, United States PDS Tech Full time

    Manage large volumes of incoming calls, identifying and assessing customers' needs to achieve high satisfaction. Build sustainable relationships and trust with customers through open and interactive communication. Provide accurate, valid, and complet Representative, Call Center, Retail, Staffing, Customer

  • Call Center

    2 weeks ago

    Syracuse, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: 0CEDA9CC2278449B8E0D596619A00F11 [Call Center Representative] As a Call Center Representative at Kelly Services, Inc., you'll: Handle a high volume of inbound and outbound customer service calls; Enter conversations into a database to be followed up with; Get detailed information from customers to understand how you can assist...

  • Call Center Representative

    4 weeks ago

    East Syracuse, United States Russell Tobin Full time

    Call Center Representative - ENT Contract: 2+years (possible extension/perm) Pay Range: $17-20/hour Location: East Syracuse, NY If you are passionate about customer service and have the skills and experience, we are looking for, we would love to hear from you. Apply today and join us in making a difference! We are committed to providing exceptional...

  • Call Center Representative

    1 month ago

    East Syracuse, United States Russell Tobin Full time

    Call Center Representative - ENT Contract: 2+years (possible extension/perm) Pay Range: $17-20/hour Location: East Syracuse, NY If you are passionate about customer service and have the skills and experience, we are looking for, we would love to hear from you. Apply today and join us in making a difference! We are committed to providing exceptional...

  • Call Center Representative

    2 months ago

    East Syracuse, United States Russell Tobin Full time

    Call Center Representative - ENTContract: 2+years (possible extension/perm)Pay Range: $17-20/hourLocation: East Syracuse, NYIf you are passionate about customer service and have the skills and experience, we are looking for, we would love to hear from you. Apply today and join us in making a difference!We are committed to providing exceptional customer...

  • Call Center Representative

    1 month ago

    East Syracuse, United States Butler Aerospace and Defense Full time

    Call Center RepresentativeLocation: East Syracuse, NYJob ID: #69818Pay Range: $15-17/hourSchedule is on site - Monday to Friday, 8am - 5pm Who we are and what we do: We are the number for 1800-Carrier. We serve all of North America, including Canada. Our customer base are end users of our equipment. We are considered 'the factory' and are the manufactures of...

  • Call Center Representative

    4 weeks ago

    East Syracuse, United States Butler Aerospace and Defense Full time

    Call Center RepresentativeLocation: East Syracuse, NYJob ID: #69818Pay Range: $15-17/hourSchedule is on site - Monday to Friday, 8am - 5pm Who we are and what we do: We are the number for 1800-Carrier. We serve all of North America, including Canada. Our customer base are end users of our equipment. We are considered 'the factory' and are the manufactures...

  • Call Center Representative

    2 months ago

    East Syracuse, United States Butler America Aerospace LLC Full time

    Call Center RepresentativeLocation: East Syracuse, NYJob ID: #69818Pay Range: $15-17 Schedule is Monday to Friday, 8am - 5pm Who we are and what we do: We are the number for 1800-Carrier. We serve all of North America, including Canada. Our customer base are end users of our equipment. We are considered 'the factory' and are the manufactures of heating a...

  • Call Center

    4 weeks ago

    East Syracuse, United States Butler Aerospace and Defense Full time

    Call Center - Customer Service RepresentativeLocation: East Syracuse, NYJob ID: #69709Pay Range: $15-19 If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support...

  • Call Center

    1 month ago

    East Syracuse, United States Butler Aerospace and Defense Full time

    Call Center - Customer Service RepresentativeLocation: East Syracuse, NYJob ID: #69709Pay Range: $15-19If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support...

  • Call Center

    1 month ago

    Syracuse, United States Kelly Services, Inc. Full time

    #x 9; Deliver outstanding customer service for fuel and propane inquiries, orders, and troubleshooting. Coordinate and schedule service calls with technicians to ensure prompt delivery. Build rapport with customers, demonstrating empathy and a positi Call Center, Customer Service, Technology, Staffing

Call Center

2 months ago

East Syracuse, United States Butler Aerospace and Defense Full time

Call Center - Customer Service Representative

Location: East Syracuse, NY

Job ID: #69709

Pay Range: $15-19

If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel includes end user-homeowners, installing and servicing contractors, and distributors. Our Call Center is a high-volume, fast paced and metric driven call-center team atmosphere with high emphasis on customer satisfaction.

Key Responsibilities:
* Provide exceptional customer support to homeowners.
* Handle homeowners to assist with locating local service providers.
* Manage all customer interactions via inbound/outbound phone, email, and written correspondence.
* Assist consumers with troubleshooting Wi-Fi connectivity and Remote access on website or phone applications.
* Communicate customer facing issues to management and identify areas of opportunity
* Collaborate with internal departments to resolve customer opportunities
* Actively participate in departmental Carrier Excellence initiatives as well as agent certifications

PREFERRED QUALIFICATIONS:
* High School Degree/GED
* 2+ years of experience in a call center and troubleshooting

Key Qualifications:
* Working knowledge of call center tools such as CRM (Customer Relationship Management software) and phone tools (Salesforce experience preferred)
* Ability to handle between 75-90 phone calls per day while maintaining a positive/responsive attitude with the customer
* Excellent customer service skills
* Strong written and oral communication skills
* Proficient in MS Office (specifically Word and Excel)
* Strong analytical skills, accuracy and attention to detail
* Sense of urgency; strong organizational skills and ability to handle multiple tasks at one time
* Creative problem-solving skills
* Self-starter and well organized, able to multi-task and prioritize work.

Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law
Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.