MHU Patient Service Site Lead

1 month ago


Hamtramck, United States Wayne Health Services Inc Full time
About Us:

Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.

With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.

Job Summary:
The Wayne Health Mobile Unit (WHMU) was founded on a bold strategic vision to provide integrated "whole-person" physical and behavioral health services, including partnerships to address the social determinants of health (poverty, housing, transportation, food insecurity, etc.) that affect a person's health and well-being. Through a network of community health partnerships, the WHMU emphasizes early intervention and preventive care, in non-traditional community locations, such as neighborhood pharmacies, barber and beauty shops, schools, outreach events, mobile units and telehealth.

These initiatives reflect Wayne Health's longstanding history of caring for vulnerable and high-risk populations in metropolitan Detroit and demonstrate the power of partnerships in addressing community health needs.

Provides non-clinical oversight to Mobile Health Unit patients following established Departmental policies and procedures.

Job Description:

Principle Duties and Responsibilities:
  • Acts as the site coordinator for MHU's.
  • Perform sample collection including nasal or oral molecular testing and screening procedures.
  • Maintain a safe and clean environment; oversee and assign roles to non-clinical and clinical staff on the MHU.
  • Submits and signs off on incident reports that occur at mobile testing sites.
  • Acts as the primary site contact for the MHU; responsible for filling out and submitting logistics form to site contact one day prior to event and include MHU site leads in communication.
  • Other duties as assigned.
Education, Licensure/Certification, and Training Required for the Job:
  • High school degree or GED. Bachelor's Degree preferred
  • Experience in Mobile Health Unit preferred
  • 1-2 years of experience in a healthcare setting
Skills and Abilities Required:
  • Good written and verbal communication skills to convey and receive information effectively
  • Good analytical and judgement skills
  • Ability to use computer and software programs and systems
  • Ability to maintain confidentiality regarding patients, personnel and /or financial data
  • Progressive inventory experience preferably in a health care environment
  • Outstanding organizational skills including strong planning skills with ability to prioritize and plan work activities
Safety Requirements:
  • Compliance with Department Health and Safety policies and procedures

Working Conditions/Schedules:

40-hour workweek, hours and days to be determined by the business needs of the department. Additional hours may be required.

Wayne Health is an EEO/AA/Veteran/Disability Employer

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