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Field Service Engineer

3 months ago


Methuen, United States Instron Full time

Instron is a global organization that designs, manufactures, sells and services mechanical testing systems. Have you ever wondered how a potato chip always has the right crispiness level? Or how your game controller can survive several drops whether you are excited for your win or upset by a loss? How about eyewear being able to withstand impact forces? Visit Instron’s YouTube Channel to see our customer’s applications. Our systems are trusted by 95% of the world’s largest manufacturing companies to gather critical data, informing the design of components and materials. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development. Job Description What You Will Do: We have an opportunity for a highly motivated person whose work will reflect Instron’s commitment to customer satisfaction. Working from home, out of the Methuen, MA area, you will be responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation, on a wide range of Instron’s products. You will be provided with a company vehicle, appropriate tools/equipment, including a laptop computer, cell phone, and MI-FI device and the assurance that you have the support of well-established service operation. You will have regional responsibility in the greater Methuen area. Occasional travel to other locations in the US may be required, as much as up to about 40% overnight travel. Qualifications What We Are Looking For: Successful applicants will have a two or four-year technical degree from an accredited university and knowledge of electro–mechanical systems. Equivalent military / trade school training may be accepted in lieu of degree. Must have the ability to read, comprehend, and interpret basic technical information involving mechanics and electronics associated with materials testing systems. Must be able to interpret blueprints and schematics, understand electrical, mechanical and electronic systems and be familiar with PCs including operating systems and Windows applications. This role requires a high level of autonomy, as well as superior organizational, time management and customer service skills. Prior field service experience strongly preferred Automation systems experience is a plus Experience performing preventative or corrective maintenance on servo hydraulic systems preferred Experience with materials testing preferred, but not required Experience delivering hands-on and classroom training on topics technical in nature preferred Additional Information Take this opportunity to join a successful team where you can make an immediate impact. Enjoy excellent on and off the job training, a competitive salary, and a generous benefits package that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program. #J-18808-Ljbffr