GLOW YMCA Member Services Representative
6 months ago
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.
ESSENTIAL FUNCTIONS:
- Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
- Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.
- Builds relationships with members; helps members connect with one another and the YMCA.
- Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
- Applies all YMCA policies dealing with member services.
- Process the membership and program ID's ensuring each member's card is swiped and tracked as appropriate.
- May be required to verify swimming certifications and attach wristbands to members and guests.
- Provide timely and accurate data entry of program and membership registrations.
- Follow all opening, closing and safety procedures for the branch.
- Follow all front desk financial and cash handling procedures.
- Lead building tours using the Listen First methods.
- Copying, filing and other projects as assigned.
- May hand out locker keys and towels; may monitor the locker rooms as required.
- Performs other duties as assigned.
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Customer Service Representative
3 weeks ago
Batavia, New York, United States GLOW YMCA Full timeJob SummaryThis role supports the mission of the GLOW YMCA by delivering exceptional service to members, guests, and program participants. The ideal candidate will be a team player who can build relationships, resolve membership concerns, and maintain a clean and organized lobby area.Key ResponsibilitiesProvide outstanding service to members, guests, and...
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Pool Safety Specialist
2 weeks ago
Batavia, New York, United States GLOW YMCA Full timeJob Summary:The Pool Safety Specialist is responsible for maintaining safe swimming conditions in the pool, deck, and surrounding areas. This includes creating a safe and positive atmosphere that promotes member safety and engagement in accordance with GLOW YMCA policies and procedures.Key Responsibilities:• Maintains constant surveillance of the pool area...
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Youth Sports Coach
3 weeks ago
Batavia, New York, United States Glow YMCA Full timeJob SummaryThe Sports Instructor for Youth at Glow YMCA is responsible for leading sports programs for children of diverse abilities. The ideal candidate will have a passion for youth development and a strong background in coaching.Key ResponsibilitiesPlan and implement sports programs that are culturally relevant and developmentally appropriate.Lead and...
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Fitness Program Coordinator
3 weeks ago
Batavia, New York, United States Glow YMCA Full timeJob Opportunity at Glow YMCAThe Glow YMCA is seeking a highly motivated and experienced Group Exercise Instructor to lead engaging and safe group classes. As a key member of our team, you will play a vital role in helping members achieve their wellness goals and promoting a culture of caring, honesty, respect, and responsibility.Key Responsibilities:Develop...
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Swim Instructor
3 weeks ago
Batavia, New York, United States GLOW YMCA Full timeSwim Instructor Job DescriptionAt GLOW YMCA, we are seeking a highly motivated and experienced Swim Instructor to join our team. As a Swim Instructor, you will be responsible for providing direct leadership, instruction, and motivation to students in swimming classes.Key Responsibilities:Provide high-quality instruction and guidance to students of all ages...
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Fitness Instructor
3 weeks ago
Batavia, New York, United States GLOW YMCA Full timeGroup Exercise Instructor OpportunityThe GLOW YMCA is seeking a certified and experienced Group Exercise Instructor to lead energizing and fun classes that promote healthy living and community engagement.Key Responsibilities:Design and deliver engaging group exercise classes that cater to diverse fitness levels and interests.Provide exceptional customer...
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Lifeguard - Pool Safety Specialist
4 weeks ago
Batavia, New York, United States GLOW YMCA Full timeJob SummaryWe are seeking a highly skilled and certified Lifeguard to join our team at GLOW YMCA. As a Lifeguard, you will be responsible for maintaining a safe and healthy environment for our members and guests. This includes ensuring the pool area is safe and secure, responding to emergencies, and providing excellent customer service.Key...
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Aquatic Safety Specialist
3 weeks ago
Batavia, New York, United States Glow YMCA Full timeAquatic Safety SpecialistAt Glow YMCA, we are seeking an Aquatic Safety Specialist to maintain safe swimming conditions in our pool, deck, and surrounding areas. As a key member of our team, you will create a safe and positive atmosphere that promotes member safety and engagement in accordance with YMCA policies and procedures.Key Responsibilities:Maintain...
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Group Fitness Instructor
3 weeks ago
Batavia, Illinois, United States GLOW YMCA Full timeJob Title: Group Exercise InstructorThe GLOW YMCA is seeking a highly motivated and experienced Group Exercise Instructor to lead energizing and fun group classes. As a key member of our team, you will be responsible for creating a safe and supportive environment for our members to achieve their fitness goals.Key Responsibilities:Lead group classes that are...
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Group Exercise Instructor
4 weeks ago
Batavia, United States GLOW YMCA Full timeThe GLOW YMCA is looking for talented individuals with a passion for the YMCA mission and cause, an understanding of YMCA programs and services, and whose everyday priorities are a reflection of core YMCA values of caring, honesty, respect, and responsibility. POSITION SUMMARY: Seeking certified and experienced Group Exercise Instructors. Applicants with...
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Group Fitness Instructor
3 weeks ago
Batavia, Illinois, United States GLOW YMCA Full timeJob Title: Group Exercise InstructorThe GLOW YMCA is seeking a talented and passionate Group Exercise Instructor to lead energizing and fun group classes. As a Group Exercise Instructor, you will be responsible for creating a safe and educational environment for members to achieve their fitness goals.Key Responsibilities:Lead group classes, as directed by...
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Child Development Specialist
1 month ago
Batavia, New York, United States Glow YMCA Full timeJob Title: Child Watch AttendantAbout the Role:We are seeking a dedicated and enthusiastic Child Watch Attendant to join our team at Glow YMCA. As a Child Watch Attendant, you will be responsible for providing a safe and engaging environment for children, while also supporting the development of our programs and services.Key Responsibilities:Implement...
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Sports Coach
3 weeks ago
Batavia, New York, United States GLOW YMCA Full timeJob Title: Sports InstructorAt GLOW YMCA, we are seeking a highly motivated and experienced Sports Instructor to join our team. As a Sports Instructor, you will be responsible for planning and implementing program activities that promote a healthy and active lifestyle for participants of diverse abilities.Key Responsibilities:Plan and implement program...
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Wellness Center Attendant
2 weeks ago
Batavia, New York, United States GLOW YMCA Full timeJob SummaryWe are seeking a highly motivated and experienced Wellness Center Attendant to join our team at GLOW YMCA. The successful candidate will be responsible for working with members on personal fitness programs, performing regular member service and maintenance functions in the Wellness Center, and promoting member wellness and engagement in accordance...
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Wellness Center Associate
3 weeks ago
Batavia, New York, United States GLOW YMCA Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Wellness Center Attendant to join our team at GLOW YMCA. As a key member of our wellness team, you will be responsible for providing exceptional service to our members, promoting healthy living, and creating a positive and supportive environment.Key ResponsibilitiesMember Support: Provide...
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Sports Coach
3 weeks ago
Batavia, Illinois, United States GLOW YMCA Full timeJob Title: Sports InstructorAt GLOW YMCA, we are seeking a highly motivated and experienced Sports Instructor to join our team. As a Sports Instructor, you will be responsible for planning and implementing sports programs for participants of diverse abilities.Key Responsibilities:Plan and deliver sports programs that are culturally relevant, developmentally...
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Swim Instructor
2 weeks ago
Batavia, New York, United States Glow YMCA Full timeJob SummaryThe Glow YMCA is seeking a highly motivated and experienced Swim Instructor to lead our aquatic programs. As a key member of our team, you will be responsible for providing direct leadership, instruction, and motivation to students in swimming classes.Key Responsibilities:Provide high-quality instruction and guidance to students in swimming...
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Wellness Center Attendant
3 weeks ago
Batavia, Illinois, United States GLOW YMCA Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Wellness Center Attendant to join our team at GLOW YMCA. As a key member of our wellness team, you will be responsible for delivering exceptional member experiences and promoting a culture of wellness and engagement.Key ResponsibilitiesRecommend and perform fitness evaluations for all...
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Lifeguard
3 weeks ago
Batavia, New York, United States GLOW YMCA Full timeJob Title: LifeguardAt GLOW YMCA, we are seeking a highly skilled and dedicated Lifeguard to join our team. As a Lifeguard, you will be responsible for maintaining a safe and enjoyable environment for our members and guests.Key Responsibilities:Maintain constant surveillance of the pool area and be rescue ready at all times.Know and review all emergency...
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Wellness Center Coordinator
3 weeks ago
Batavia, New York, United States Glow YMCA Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Wellness Center Attendant to join our team at Glow YMCA. As a key member of our wellness team, you will play a vital role in supporting our members in achieving their health and wellness goals.Key ResponsibilitiesMember Support: Provide exceptional support to our members, helping them to set and...