Sales Manager

2 weeks ago

Ball Ground, United States Cryoport Full time

MVE Biological Solutions is the leading global manufacturer of vacuum insulated products and cryogenic systems. More than 50 years ago, they set the standard for storage of biological materials at low temperatures. Today, they continue to exceed these standards. Industries from around the world look to MVE for excellence and innovation. Their solutions empower industries to better utilize cryogenic technology. In this manner, MVE continues to make a vital contribution in today's biomedical life sciences industry.

Position Summary

The Sales Manager is responsible for managing the day-to-day operations of the Animal Breeder Sales department globally. The Sales Manager will lead his/her team to provide superior customer focused support to both distributors and direct customers. The Sales Manager will be responsible for developing specific sales team targets that conform to overall business revenue/margin objectives. The Sales Manager will assist the sales team in acquiring new clients, ensure that each salesperson is properly trained, and travel with the sales staff to work with key distributors and end customers.

PRIMARY Responsibilities (include, but are not limited to)

  • Build, develop, and lead global Animal Breeder sales team in support of MVE products and services.
  • Direct sales management of defined key accounts.
  • Oversee activities of the global Animal Breeder sales team.
  • Develop and implement effective sales strategies globally to increase market share and revenue.
  • Identify and assess customers' needs to achieve exceptional customer experience. Provide feedback to the group of internal stakeholders.
  • Partner with cross functional teams (customer service, marketing, product management, finance, operations, engineering) to resolve customer issues and technical problems.
  • Measure sales team members' performance against metrics that meet company specific objectives.
  • Work to foster long-term relationships with customers.
  • Assist the marketing team in the design of marketing programs targeting specific products, market segments, customers, etc.
  • Develop & manage the product line sales department budget in conjunction with the CCO.
  • In coordination with Marketing, plan sales strategy and participation in exhibitions.
  • Provide feedback to product management, engineering and marketing regarding competitor's products and activities.
  • Monitor market share to assist in the development of increasing penetration strategies.
  • Develop and implement sales training programs to ensure the excellence of the team and its ability to meet personal and company objectives.
  • Ensure adoption and regular usage of Sales Force.com CRM by the sales team to provide additional customer interactions and ensure a delightful customer experience.
  • Manage sales team in regular forecasting process which will be integral to the development of the sales and marketing program.
  • Conduct regular global sales meetings.
Competencies & Personal Attributes
  • Exceedingly customer focused. Providing the best customer experience promotes loyalty in return.
  • Exhibits the ability to think creatively.
  • Demonstrates patience with reluctant or frustrated customers.
  • Must have strong persuasive abilities.
  • Experience managing key customers relationships and closing strategic opportunities.
  • Strong working knowledge of the company's products, competitive products and the market.
  • Team player that assists in non-job-related specific processes and activities as required.
  • Strong self-motivation and the ability to work independently.
  • Business acumen and motivation to expand that knowledge.
  • Demonstrates excellent motivational and leadership skills.
  • Maintains a professional, confident and outgoing demeanor.
  • Exhibits organizational and prioritization skills with excellent attention to detail.
  • Compliant with established company policies and procedures.
  • Passion for working in a values-based company and in alignment with a learning organization.
  • Willingness to continually embrace personal and professional development.
  • Passion and alignment with MVE's mission, vision, values & operating principles.
  • Passion for working in a values-based company in alignment with a learning organization.
  • An individual who brings strong core values, quality, ethics, and integrity.
  • A collaborative team player who embraces and champions the culture.
  • Strong work ethic and ability to deliver results and meet commitments in a dynamic environment.
  • Exceptional organizational and planning skills, strong analytical abilities and process orientation.
  • Desires to own decisions and take responsibility for outcomes.
  • Willingness to travel when required.
  • Willingness to continually embrace personal and professional development.
Qualifications and Educational Requirements
  • Bachelor's Degree
  • Minimum of 8 years of sales experience, with a minimum of 5 years of sales experience in animal health or life science markets.
  • Strong verbal and written communication skills.
  • Excellent leadership and customer focused skills.
  • Comfortable working within a fast growth and changing environment.
  • Ability to coach and grow the capabilities of the global sales team.
  • Proficient with Microsoft products and Salesforce.com CRM

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