Current jobs related to Customer Service Representative - Greenwood Village - BBA Aviation Plc.
-
Customer Service Representative
2 weeks ago
Greenwood Village, Colorado, United States Independent Financial Services Full timeCustomer Care Representative OpportunityThis role offers the chance to work in a hybrid environment. During the hiring process, our Talent Acquisition Team will provide additional details. The Customer Care Representative will be responsible for resolving front-line calls related to financial customer care, customer service, financial systems, retail,...
-
Customer Service Representative
3 months ago
Greenwood Village, United States The Directv Group, Inc. Full timeAnswer customer/client requests or inquiries concerning services and products and report problem areas. Utilize various systems and tools to initiate to assist and service customers. Continually maintain working knowledge of all company products, ser Customer Service Representative, Customer Service, Representative, Training, Skills, Retail
-
Customer Service Representative
3 weeks ago
Greenwood Village, Colorado, United States Independent Financial Services Full timeCustomer Care Representative OpportunityThis role offers the chance to work in a hybrid environment, with our Talent Acquisition Team providing additional details during the interview process.The Customer Care Representative will be responsible for resolving front-line call issues related to financial customer care, customer service, and retail banking.Key...
-
Customer Service Representative
3 weeks ago
Greenwood Village, Colorado, United States Chad Carlisle - State Farm Agent Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Establish and maintain strong relationships with customers through...
-
Customer Service Representative
4 weeks ago
Greenwood Village, Colorado, United States Chad Carlisle - State Farm Agent Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Service Representative for Chad Carlisle - State Farm Agent, you will play a vital role in building strong relationships with our customers and providing them with...
-
Customer Service Representative
6 days ago
Greenwood Village, Colorado, United States Independent Bank (TX) Full timeThis role offers the opportunity to work in a hybrid environment. During the hiring process, our Talent Acquisition Team will provide additional details. The Customer Service Representative will be responsible for resolving front-line financial inquiries and technical assistance requests in a courteous, confident, and professional manner, using independent...
-
Customer Service Representative
3 weeks ago
Greenwood Village, Colorado, United States Auto Club Services Inc Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Branch Customer Service Representative to join our team at Auto Club Services Inc. As a key member of our branch team, you will be responsible for providing exceptional customer service, promoting our products and services, and contributing to the growth and success of our organization.Key...
-
Customer Service Representative
2 weeks ago
Greenwood Village, Colorado, United States Transdev Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key Responsibilities:Respond to customer...
-
Customer Service Representative
4 months ago
Greenwood Village, United States Groove Toyota Scion Full time**Customer Service Representative** at Groove Toyota 5460 S. Broadway, Englewood, CO 80113 Groove Toyota is hiring a highly driven, results-oriented Customer Service Representative to join our growing service department team in Englewood, CO!! **Competitive Pay, Fun, Work/Hard Play Environment, and Opportunity for Growth!!** **What We Offer:** * A career...
-
Customer Service Representative
4 weeks ago
Greenwood Village, Colorado, United States K & G Petroleum Llc Defunct Full timeJob Title: Customer Service RepresentativeJoin our team as a Customer Service Representative at K & G Petroleum Llc Defunct. As a key member of our operations team, you will be responsible for ensuring safety, profitability, and providing excellent customer service.Key Responsibilities:Provide exemplary customer service and handle complaints quickly and...
-
Customer Service Representative
3 days ago
Greenwood Village, Colorado, United States FedEx Office and Print Services Full timeJob Summary:The FedEx Office and Print Services team is seeking a highly skilled and customer-focused individual to join our retail store team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer experiences, utilizing consultative skills to anticipate customer needs, and providing solutions to meet...
-
Customer Service Representative
2 weeks ago
Greenwood Village, Colorado, United States Transdev Full timeAbout TransdevTransdev is a leading provider of transportation services in the United States, operating in 19 countries and employing over 32,000 team members. Our mission is to empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.Job SummaryWe are seeking a highly skilled Customer Service...
-
Customer Service Representative
5 months ago
Greenwood Village, United States U-Haul Full timeCompensation Range: $12.32 to $20.00 Hourly Location: 2727 S Santa Fe Dr, Englewood, Colorado 80110 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Customer Service Representative
2 weeks ago
Greenwood Village, Colorado, United States Domino's Pizza LLC Full timeAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Domino's Pizza team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide...
-
Customer Service Representative
2 days ago
Greenwood Village, Colorado, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...
-
Customer Service Representative
3 days ago
Greenwood Village, Colorado, United States Beth Bales - State Farm Agent Full timePosition OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions.ResponsibilitiesDevelop and...
-
Customer Service Representative
1 week ago
Greenwood Village, Colorado, United States K & G Petroleum Llc Defunct Full timeJob Title: Customer Service RepresentativeJob Summary:The Customer Service Representative is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility.Key Responsibilities: Provide...
-
Customer Service Representative
2 weeks ago
Greenwood Village, United States DIRECTV Full timeJob Description When you join DIRECTV, you'll be a part of our Call Center and you'll work at the center of the action and redefine how our customers engage with the latest product offerings, media and entertainment. It's an opportunity to be the voice of DIRECTV - a global leader in communications and technology, in a career where we'll count on you to...
-
Customer Service
2 months ago
Greenwood Village, United States Waterway Carwash Full timeOverview: Waterway is now hiring Customer Service - Representatives at our Greenwood Village location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility,...
-
Customer Service Representative
2 months ago
Greenwood Village, Colorado, United States Transdev Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Transdev. As a key member of our customer service team, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to Customer...
Customer Service Representative
2 months ago
Job Description
Signature's Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and courteous manner. CSRs ensure concierge and other services are promptly and correctly handled, provided and billed in accordance with Signature's procedures. Although customer service is a top priority, a large number of the CSR's daily tasks involve using a computer and require a high level of concentration to ensure accuracy in busy settings.
A CSR is expected to:
- Work as part of a team to provide everyone with a friendly welcome to Signature.
Collaborate, cooperate and work closely with all coworkers, customers and other visitors to ensure customer service needs are met. This includes ensuring an efficient and accurate transfer of information through various methods between and among customers, the FBO, other company departments and external parties. - Increase customer satisfaction by understanding and promptly addressing customers' needs, which may include identifying and offering additional Signature services.
- Respond to vendor, customer, and team member questions/concerns in an efficient and effective manner.
- Accurately receive, dispatch and completely process customer purchases and fuel transactions in accordance with company procedures
- Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by Signature's customers and other visitors.
- Replenish complementary beverages/supplies, as outlined in the facility appearance standard.
- Enforce good cleanliness practices through daily inspections in assigned areas for good hygiene, neatness, and compliance with regulations and policies, and take corrective actions as needed.
Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation, catering and customs appointments as requested. - Assist pilots with access to airport and weather information, portals and computers.
- Assist visitors with their luggage in the FBO and outside to/from aircraft Marshall aircraft, wing walking, placing chocks and cones, and assist line service personnel as needed.
- Abide by emergency response procedures when/if critical events occur.
- Recommend improvements to Signature's standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel.
- Exhibit a positive attitude, consideration and courtesy to everyone at all times.
- Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport.
- Create accurate records pertaining to time worked and activities and services performed.
Job Responsibilities
The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
- While a CSR largely works inside the FBO, some components of this position are performed outside on the airport ramp.
- Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks performed outside may be near stationary and moving aircraft (including spinning propellers and engines).
- Regular and reliable in-person and timely attendance for shifts which may include nights, weekends and/or holidays as scheduled.
- Ability to read, understand and comply with all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like.
- Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety.
- Operate a multi-line telephone and use the company-approved greeting.
- Drive cars, vans or other shuttles in some locations, where applicable.
- Ability to detect phishing attempts and avoid attempts by others to infiltrate the Company computer network through practicing safe computer use and complying with company IT policies.
- Independently and proactively (i) anticipate customer needs/requests, (ii) perform open job tasks, and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders.
- Proficiency in computer operations (internet, email, Word) and typing, with an ability to learn new software.
- Work well as part of a team, get along with others, understand and follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions.
- Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality and professionalism and always with a sense of cultural awareness and sensitivity.
- Ability to prioritize and perform multiple tasks simultaneously.
- Ability to lift light to moderately heavy items from the floor and into an aircraft and vice versa.
- Ability to read small print.
To qualify for this position, applicants and those in the role must have:
- High School diploma or general education degree (GED)
- Minimum of 18 years of age.
- A valid state license is required where applicable (based on locations where driving is required).
- A professional appearance
- Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies.
- Must be legally authorized to work in the country of employment.
- Ability to successfully and timely complete Signature's training programs Ability to use a computer and email, including passing computer-based training modules.
- Strong verbal and written English communication skills.
- Ability to work flexible schedules and in various weather conditions.
- Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
- Preferred: Three (3) to six (6) months experience and/or training in aviation, FBO, hospitality, customer service or another related field
- Preferred: knowledge of radio procedures and protocols.
Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
About Us
Signature Aviation is the world's largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. This worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair and overhaul, and other world-class amenities with exceptional customer service.We are renowned for delivering an exceptional guest experience and seek like-minded team members to ensure that every interaction reflects our commitment to excellence and hospitality.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
- Medical/prescription drug, dental, and
