Personal Banker

1 month ago

St Louis, United States Commerce Bank Full time
About Working at Commerce

Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.

Compensation Range
Hourly: $19.50 - $23.75 (Amount based on relevant experience, skills, and competencies.)

About This Job

Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you'll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. You'll be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills, and contributions. If this sounds like a fit for you, we're looking for a new Personal Banker to join our team at our Richmond Heights location.

Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long lasting relationships with not only your customers, but with your co-workers and other areas of the business within Commerce. As a Personal Banker, your goal is to uncover the financial needs of each customer and provide them with solutions to address those needs.

As a Personal Banker, you'll:
  • Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank.
  • Deliver an excellent customer experience both in person and over the phone to ensure we meet customers' financial needs.
  • Actively listen to our customers so you can make appropriate recommendations that match their needs.
  • Educate customers on a variety of retail products and digital solutions that improves their financial wellness.
  • Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
  • Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
  • Be able to earn more than your base pay through our quarterly incentive program.
Essential Functions
  • Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment
  • Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.
  • Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals
  • Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements
  • Identify complex financial needs and refer customers to bank specialists when appropriate.
  • Perform other duties as assigned
Work Schedule: Monday - Friday 8:15 AM - 5:15 PM, Sat. 8:45 AM - 12:15 PM

Knowledge, Skills & Abilities Required
  • Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone.
  • Ability to meet personal and branch sales and customer services expectations
  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  • Team player with excellent written, verbal and interpersonal communication skills
  • Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values
  • Proficient with Microsoft Word, Excel and Outlook
Education & Experience
  • High School diploma or equivalent combination of education and experience required
  • 1+ years sales or customer service experience required
  • Experience working in an environment with individual and team sales goals preferred


Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

*** For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Personal Banker I or II job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $19.50 to $23.75 per hour. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

Location: 7910 Clayton Rd, St. Louis, Missouri 63117

Time Type:
Full time

  • Personal Banker

    1 week ago

    St Paul, United States Spire Credit Unioin Full time

    Who is Blaze: Blaze is currently hiring for a Personal Banker at our Eagan Branch. At Blaze we focus on people, not profits. As a member of our team, you will be working with a diverse and experienced group of people dedicated to helping members meet Personal Banker, Banker, Banking, Business Services, Personal

  • Personal Banker

    1 month ago

    St Louis, United States Commerce Bank Full time

    *About Working at Commerce * Building a career here is more than just steps on a ladder. Its about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesnt stop there. Our culture is about our people, the ones in our communities and the ones that work with...

  • Personal Banker

    1 month ago

    St Peters, United States Commerce Bank Full time

    About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with...

  • Personal Banker

    3 months ago

    St Charles, United States Commerce Bank Full time

    About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with...

  • Personal Banker

    3 weeks ago

    St Charles, United States Commerce Bank Full time

    About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with...

  • Personal Banker

    4 weeks ago

    St Johns, United States Mercantile Bank Full time

    Mercantile Bank is seeking an outgoing, professional sales and service-oriented Personal Banker to join our team in St. Johns, MI. Do you want to make a difference in customer's lives? Are you motivated by goals and maybe even a little competitive? Do you seek opportunities to learn and develop? Are you ready to take your banking career to the next level...

  • Personal Banker

    1 month ago

    St Louis, United States Southern Bank Full time

    Job DetailsJob Location Lindbergh Branch - St. Louis, MO Position Type Full Time DescriptionPRIMARY PURPOSE OF JOB This position is the focal point in the branch for sales, service and/or referral opportunities in support of the overall branch goals and striving to make lifelong relationships with our customers. This position services existing customers and...

  • Personal Banker

    4 weeks ago

    St Charles, United States Commerce Bank Full time

    About Working at Commerce Building a career here is more than just steps on a ladder. Its about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesnt stop there. Our culture is about our people, the ones in our communities and the ones that work with...

  • Personal Banker

    16 hours ago

    St. Genevieve, Missouri, United States MRV Banks Full time

    About the RoleWe are seeking a highly skilled and motivated Personal Banker to join our team at MRV Banks. As a Personal Banker, you will play a crucial role in providing exceptional customer service, promoting banking products, and ensuring smooth branch operations.Key ResponsibilitiesGreet and Assist Customers: Provide a warm and welcoming demeanor to all...

  • Universal Personal Banker

    2 weeks ago

    St Louis, Missouri, United States PNC Full time

    Job OverviewPosition SummaryAt PNC, our workforce is our most significant differentiator and competitive edge in the markets we operate. We are all committed to providing the best experience for our clients. As a Branch Sales and Service Associate I in a Universal Branch, you will enhance customer relationships through a structured sales approach. Your...

  • Personal Banker

    3 days ago

    Saint Louis, United States PNC Financial Services Group Full time

    Job SummaryPNC Financial Services Group is seeking a skilled Personal Banker to join our team. As a Personal Banker, you will play a critical role in building and maintaining strong relationships with our customers, providing them with personalized financial solutions and exceptional customer service.Key ResponsibilitiesCustomer Relationship Building:...

  • Personal Banker

    2 months ago

    St Clairsville, United States WesBanco Bank Inc. Full time

    Job Title - Department Personal Banker - Ohio Valley Plaza Location This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be at the Ohio Valley Plaza Banking Center in St. Clairsville, OH.Market Upper Ohio Valley Work Hours per Week 37.5 Requirements High school...

  • Personal Banker

    4 days ago

    Saint Louis, United States PNC Financial Services Group Full time

    Job SummaryPNC Financial Services Group is seeking a skilled Personal Banker to join our team. As a Personal Banker, you will play a critical role in building and maintaining strong relationships with our customers, providing them with personalized financial solutions and exceptional customer service.Key ResponsibilitiesCustomer Relationship Building:...

  • Retail Personal Banker Associate I

    4 weeks ago

    St Petersburg, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations...

  • Personal Banker

    1 day ago

    St Paul, United States Blaze Credit Union Full time

    Who is Blaze: Blaze is currently hiring for a Personal Banker at our Eagan Branch. At Blaze we focus on people, not profits. As a member of our team, you will be working with a diverse and experienced group of people dedicated to helping members meet all their financial needs. Along with helping members reach their goals, Blaze has created a work environment...

  • Personal Banker II

    4 weeks ago

    St Charles, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Personal Banker II position will provide an exceptional customer experience by building and maintaining long lasting relationships with existing and prospective...

  • Retail Personal Banker Associate I-1

    4 weeks ago

    St Petersburg, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations...

  • Float Personal Banker

    2 weeks ago

    St Paul, United States Blaze Credit Union Full time

    Who is Blaze: At Blaze we focus on people, not profits. As a member of our team, you will be working with a diverse and experienced group of people dedicated to helping members meet all their financial needs. Along with helping members reach their goals, Blaze has created a work environment where associates can advance their personal career through...

  • Float Personal Banker

    3 months ago

    St Paul, United States Blaze Credit Union Full time

    Who is Blaze: At Blaze we focus on people, not profits. As a member of our team, you will be working with a diverse and experienced group of people dedicated to helping members meet all their financial needs. Along with helping members reach their goals, Blaze has created a work environment where associates can advance their personal career through...

  • Float Personal Banker 1

    3 months ago

    St Joseph, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and...