Sales Associate

3 weeks ago

Miramar Beach, United States Le Creuset Full time

WHO WE ARE

More than just cookware, Le Creuset has been a colorful companion to meals and memories around the world since 1925. Respect for tradition and authenticity have been Le Creuset's guiding principal for nearly 100 years - our passion for superior artisanal quality, exceptional design, and European craftsmanship have remained constant.

WHO YOU ARE

As our sales associate, your primary role is to be our customer service and product knowledge expert who is committed to building and sustaining long-term relationships with our customers. Your ability to achieve results independently and contribute to an environment through teamwork, empowerment and collaboration makes you a critical member of our sales and service team. You love to sell and go out of your way to create joyful Brand experiences for our customers.

YOUR DAY-TO-DAY

Meet company sales, service and KPI goals to support: 40%

•Consistently use the Recipe for Successful Selling approach while interacting with customers, in addition to promoting in-store promotions, contests and incentives.

•Utilize Friedman (specific name needed? - what if change tool?) performance tools to enhance selling behaviors, including cross selling, suggestive selling, add-ons, set selling, etc.

•Leverage reporting tools to track and maintain individual results.

Deliver a joyful customer experience to support Brand standards: 40%

•Build and maintain meaningful customer relationships by leveraging Personal Trade principals.

•Maintain strong sales and service knowledge through ongoing coaching and training.

•Responds to customer inquiries in a professional and timely manner.

Executes and maintain store standards to meet business needs: 20%

•Maintain visual standards, store merchandising practices and inventory control activities.

•Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business.

•Adhere to operational and safety policies and procedures.

WHAT WE'RE LOOKING FOR

•High school diploma or equivalent

•Minimum one-year sales or customer service experience

•Flexibility in scheduling to the needs of the business, including weeknights, weekends and holidays

Physical Requirements

•Ability to be mobile and walking on the sales floor for extended periods of time

•Ability to lift and mobilize medium to large items up to 25 lbs.

EXTRA EXTRAS

•Authentic passion around cooking, baking and entertaining

•Specialty Retail experience

WHY JOIN US

Our mission is simple - to inspire and empower people everywhere to make joy through cooking. Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our associates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something bigger...from your first day to every moment thereafter, you're going to love what you do

THE PERKS

•Incredible benefits package

•Tremendous growth opportunities: Growth = Joy

•Work/life balance: No need to show off your juggling skills, we offer the flexibility and the resources to balance both

•Generous employee discount: How much space do you have in your kitchen?

FLSA STATUS Non-exempt

EEO STATEMENT

Le Creuset of America is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, sex (*including gender identity, expression, orientation, or pregnancy), religion, marital status, national origin, genetic information, disability, or veteran status, and any other classification protected by law.

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