Retail Customer Service II

3 weeks ago


Columbus, United States Ingka External Full time
Job ID: 260610

Date posted: 29/10/2024
Why we will love you

You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day
•Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience.
•Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
•Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
•Builds emotional connections through meaningful and empathetic interactions with customers.
•Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
•Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

Apply now

APPLY NOW

"Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role."

JOB TYPE: Permanent, Part time

BENEFITS ELIGIBLE: Yes

HOURS: Hourly role. 12-20 hrs/wk.

Retail environment, must have open availability Monday through Sunday 8am-11pm

The pay range for this role is $16.90- $24

"At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more
•Generous paid time off, holiday and sick time
•WiselyPay - get earned wages up to two days early
•Paid parental leave (up to 16 weeks)
•KinderCare tuition discount
•Retirement and bonus plans
•Co-worker discount, meal deal, and referral bonus
•Pet insurance program
•Education assistance and learning programs
•Safety shoe reimbursement
•24/7 telehealth visits
•Dental and vision plans
•Medical and Rx plans (must work min. 20 hrs/wk)
•A fun and inclusive work environment "

QUALIFICATIONS
•1 year sales or customer service experience preferred
•High School Diploma or equivalent

  • Columbus, United States Marshalls Full time

    Marshalls - 3700 Easton Market, Suite 201 Easton Market 43219 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer...


  • Columbus, Ohio, United States Cogent Infotech Corporation Full time

    Job DescriptionAt Cogent, we are seeking a skilled Customer Service Representative II to join our team. The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer experiences.Key Responsibilities:Resolve customer complaints and issues in a timely and professional...

  • SAS Retail Specialist

    4 weeks ago


    Columbus, Ohio, United States SAS Retail Services Full time

    Sales and Service ExcellenceAs a Retail Sales Specialist at SAS Retail Services, you will be responsible for executing on client sales goals and increasing sales volume through promotional activity. You will also ensure product visibility by maintaining client project standards regarding tagging, rotating, and placing POS materials for products on...

  • Retail Store Manager

    3 weeks ago


    Columbus, United States Qurate Retail Group Full time

    The Opportunity You will create an inspiring shopping experience in which our guests feel empowered to customize their space. As the Store Manager, you will promote the Ballard Designs brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales,...


  • Columbus, Ohio, United States Mindlance Full time

    Job Title: Customer Service Representative II - Administrative RoleJob Summary: We are seeking a highly skilled Customer Service Representative II to join our team at Mindlance. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and maintaining...


  • Columbus, Ohio, United States Neptune Retail Solutions Full time

    We are seeking a detail-oriented Retail Sales Associate to join our team at Neptune Retail Solutions. As a key member of our team, you will be responsible for the installation and maintenance of our iconic Instant Coupon Machine, at-the-shelf advertisements, and shopping cart ads in Columbus, OH.This is a part-time position with an estimated 15-20 hours of...

  • Retail Associate

    4 weeks ago


    Columbus, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area.   We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement. If you like...


  • Columbus, Ohio, United States SAS Retail Services Full time

    Sales Representative Role at SAS Retail ServicesAs a Sales Representative at SAS Retail Services, you will be responsible for developing and growing sales volume in your assigned territory through effective fact-based selling and relationship building.Key Responsibilities:Gain front-end and main aisle presence of client brandsSell incremental display...


  • Columbus, Ohio, United States OSL Retail Services Full time

    OverviewMobile Sales ExpertAbout UsOSL Retail Services is a dynamic company that provides outsourced sales services for top Fortune 500 companies. We're passionate about helping people grow their careers and build long-term relationships.The OpportunityWe're partnering with Walmart USA to run their wireless locations across the country. As a Mobile Sales...


  • Columbus, Ohio, United States Sam's Club Full time

    Job SummaryAt Sam's Club, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-end team, you'll play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a...


  • Columbus, United States SAS Retail Services Full time

    SAS Retail Services - JobID: PDX_ASI_69716A1D-C2C8-4A69-951D-3C04B800E653 [Sales Associate / Team Member] As a Retail Sales Representative at SAS Retail Services, you'll: Develop and grow sales volume in your assigned territory through effective fact-based selling and relationship building; Effectively gain front end and main aisle presence of client brands;...

  • Retail Ambassador

    6 months ago


    Columbus, United States Allbirds Retail Full time

    Columbus, OH | Retail Team | Reports to the Easton Town Center Store Leader Who is Allbirds? At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life....


  • Columbus, Georgia, United States Hibbett Retail, Inc. Full time

    Job Title: Part Time Manager In TrainingAt Hibbett Retail, Inc., we are seeking a highly motivated and detail-oriented Part Time Manager In Training to join our team. As a Part Time Manager In Training, you will be responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear, establishing action plans to accomplish...

  • Retail Shift Leader

    4 weeks ago


    Columbus, Ohio, United States Love's Travel Stops & Country Stores Full time

    Role OverviewRetail shift leaders at Love's Travel Stops & Country Stores are our first line of supervisors, providing customers with friendly customer service and ensuring a safe, clean & well maintained stop.Key ResponsibilitiesProvide exceptional customer service to ensure customer satisfactionLead and manage retail store operations, including inventory...

  • Sales Associate

    3 days ago


    Columbus, Ohio, United States Giant Eagle Full time

    Job OverviewGiant Eagle is looking for a Sales Associate to provide exceptional customer service in our retail environment. As a key member of our team, you will be responsible for creating a positive shopping experience for customers and promoting sales growth through excellent customer interaction.About the RoleThis is an entry-level position that requires...

  • Retail Team Leader

    3 weeks ago


    Columbus, United States Gordon Food Service Full time

    Location: 5700 Columbus Sq, Columbus, OH, 43231 Hiring Immediately! Pay:$17-18+/hour (based on experience) Location - 5700 Columbus Sq., Columbus, OH 43231 Work/Life balance - We offer a great retail schedule! Store Hours: MondaytoSaturday 7AM - 8PMandSunday 9AM - 6PM Check out this video to learn more about our Stores! Some of our Benefits include:...


  • Columbus, Ohio, United States SAS Retail Services Full time

    Why choose SAS Retail Services?We are part of the largest retail services company in the US, working with major consumer brands in local stores.Our team members display, move, and track products, building their skills in category resets and product placement through on-the-job training.As a friendly and personable team member, you will work with store...

  • SAS in Walmart

    2 weeks ago


    Columbus, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area. In order to make an application, simply read through the following job description and make sure to attach relevant documents. We display it, we move it, and we track it! Start building your career working...


  • Columbus, Ohio, United States The UPS Store Franklin #0738 Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Sales Associate to join our team at The UPS Store Franklin #0738. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and operating various equipment and software applications.Key Responsibilities:Assist customers with...

  • Food Service Worker

    3 months ago


    Columbus, United States OhioHealth Full time

    The Food Service Worker II is responsible for food preparation, assisting catered events, and general customer service and cashiering responsibilities. Responsibilities may include any one or all of the following tasks: Food preparation, hot or cold, Cashier, Food Service, Worker, Customer Service, Food, Retail, Healthcare