Customer Care Representative

4 weeks ago

Grand Forks, United States Rydell Chevrolet Buick GMC Full time

We are seeking a Customer Care Representative with excellent customer service skills and a winning attitude. This position is ideal for an energetic individual that enjoys technology, interacting with people and working in a fast-paced, high energy environment.

At Rydell Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Schedule/Pay

  • Schedule is 7am-4pm Monday-Friday and every 4th Saturday
  • Pay is $17.00/hour
Benefits
  • Health, vision, and dental insurance with family and child coverage
  • Short and long-term disability insurance and life insurance at group rates
  • After 1 year, a 401(k) with company matching dollars up to 4%
  • Paid time off
  • We also offer great "in-house" benefits including discounted services, an employee assistance program, an employee vehicle purchase program and paid time off to volunteer.
Responsibilities
  • Assist customers through all aspects of sales, service and general inquiries via phone and email - ensure 100% customer satisfaction
  • Support sales staff and management by scheduling customer appointments
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Generate and prospect new customers through owner loyalty processes
  • Provide long-term follow up to our lease portfolio, manifests and internal customer database
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
  • Experience with Microsoft Office
  • Ability to communicate customers' interests needs and requests to management and sales personnel
  • Professional personal appearance
  • Enthusiastic personality
  • Upbeat, positive, "smile" on the phone
  • Professional work ethic

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.

  • Customer Service Representative

    5 days ago

    Grand Forks, United States Enterprise Mobility Inc Full time

    Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...

  • Customer Service Representative

    1 month ago

    Grand Forks, United States Frandsen Full time

    Job opening Active ** Customer Service Representative** Team or role Banking Location Job description Frandsen Bank & Trust is a growing community-oriented company looking for a part-time Customer Service Representative to work at our Grand Forks, ND office. This position will be approximately 15 hours per week. Job Duties: * handling routine financial...

  • Customer Service Representative

    1 week ago

    Grand Forks, United States Frandsen Full time

    Job opening Active ** Customer Service Representative** Team or role Banking Location Job description Frandsen Bank & Trust is a growing community-oriented company looking for a part-time Customer Service Representative to work at our Grand Forks, ND office. This position will be approximately 15 hours per week. Job Duties: * handling routine financial...

  • Customer Service Representative

    3 weeks ago

    Grand Forks, United States U-Haul Full time

    Location: 1632 Gateway Dr, Grand Forks, North Dakota 58203 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    3 weeks ago

    Grand Forks, United States U-Haul Full time

    Location: 1632 Gateway Dr, Grand Forks, North Dakota 58203 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    1 week ago

    Grand Forks, United States Farm Credit Council Full time

    We are seeking a full-time Customer Service Representative to join our Grand Forks, ND office. In this role, you will be working with lenders to identify customer needs and work through the loan process. Developing and maintaining strong customer relationships is key in this role. You will also assist business services staff through efficient administrative...

  • Customer Service Representative

    7 days ago

    Grand Forks, United States Farm Credit Full time

    We are seeking a full-time Customer Service Representative to join our Grand Forks, ND office. In this role, y ou will be working with lenders to identify customer needs and work through the loan process. Developing and maintaining strong customer relationships is key in this role. You will also assist business services staff through efficient administrative...

  • Customer Service Representative

    4 weeks ago

    Grand Forks, United States Rydell Company Inc. Full time

    **What Were Looking For** Rydell Auto Center is looking for a Body Shop Customer Service Representative to help support our Body Shop business and to provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. At Rydell Auto Center, we strive to make every customer a customer for life....

  • Customer Service Representative

    1 week ago

    Grand Forks, United States Rydell Company Inc. Full time

    **What Were Looking For** Rydell Auto Center is looking for a Body Shop Customer Service Representative to help support our Body Shop business and to provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. At Rydell Auto Center, we strive to make every customer a customer for life....

  • Customer Care Representative

    6 days ago

    Grand Rapids, Michigan, United States Oliverhcp Full time

    **Customer Care Representative** The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care...

  • Customer Care Representative

    2 months ago

    Grand Rapids, United States Oliverhcp Full time

    **Customer Care Representative** The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care...

  • Customer Care Representative

    3 weeks ago

    Grand Rapids, United States Oliverhcp Full time

    **Customer Care Representative** The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care...

  • Customer Service Representative

    4 weeks ago

    Grand Forks, United States Enterprise Holdings Full time

    Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...

  • Customer Service Representative

    3 weeks ago

    Grand Forks, United States Enterprise Holdings Full time

    Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...

  • Customer Service Representative

    1 week ago

    Grand Forks, United States AgCountry Farm Credit Services Full time

    Closing Date: 6/26/2024 7pm CT Primary Duties and Responsibilities:   Greets and welcomes customers, office visitors, and callers to AgCountry. Ascertains their needs, assists them, and/or directs them to the appropriate resource for assistance. Responsibilities may include opening/closing the office, answering the telephone, maintaining the...

  • Customer Service Representative

    1 week ago

    Grand Forks, United States AgCountry Farm Credit Services Full time

    Closing Date: 6/26/2024 7pm CTPrimary Duties and Responsibilities: Greets and welcomes customers, office visitors, and callers to AgCountry. Ascertains their needs, assists them, and/or directs them to the appropriate resource for assistance. Responsibilities may include opening/closing the office, answering the telephone, maintaining the reception area,...

  • Relief Customer Service Representative

    3 weeks ago

    Grand Forks, United States Aramark Uniform Services Full time

    ** Relief Customer Service Representative - Driver** **Job Category****:** Service Professional **Requisition Number****:** RELIE018425 Showing 1 location **Job Details** **Description** Overview: Relief Customer Service Rep (RSS) Driver build solid, positive working relationships with customers and is highly motivated to exceed their expectations and...

  • Relief Customer Service Representative

    1 month ago

    Grand Forks, United States Aramark Uniform Services Full time

    ** Relief Customer Service Representative - Driver** **Job Category****:** Service Professional **Requisition Number****:** RELIE018425 Showing 1 location **Job Details** **Description** Overview: Relief Customer Service Rep (RSS) Driver build solid, positive working relationships with customers and is highly motivated to exceed their expectations and...

  • Customer Care Representative

    3 weeks ago

    Grand Rapids, United States EPS Security Full time

    **Our Benefits** - Competitive starting pay - Career advancement opportunities - Annual merit raises - A robust benefit package (healthcare, dental, vision insurance, life and LTD) - 401(K) & company contributions - Education reimbursement Paid time off and company holidays **About EPS Security** EPS Security is Michigan’s largest, family-owned security...

  • Customer Service Representative>

    4 weeks ago

    Forks, United States Holiday Companies Full time

    Holiday Stationstores - 171 North Forks Ave [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function...