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Client Service Representative
1 month ago
We are currently looking for individuals to join our vibrant and energetic team. We are currently experiencing a tremendous amount of growth and are looking for Customer Service Representatives to play a key role on our team.
Team members will act as the main point of contact for all customer relations to provide quality customer service to potential and existing customers. The role will cover primarily sales support functions to support our business, including quotation and sales order processing for products & services.
Responsibilities:
Handle customer inquiries, providing exceptional customer service at every interaction
Deliver on KPIs and targets relating to sales, responsiveness, quality, and customer excellence
Ownership of customers queries, delivering a customer resolution, and highlighting product benefits to increase customer accounts
Demonstrate the value of our client's brand and services at every customer interaction
Own and drive self-development with a can-do attitude
Maintain effective work relationships with the team and leaders to ensure positive customer outcomes
Qualifications:
Experience and understanding of the retail sales environment
Exceptional problem-solving abilities
Excellent communication skills
Have a positive and flexible attitude
Flexible availability.
Strong initiative, motivation, and enthusiasm.
Be adaptable and cope well within a fast-paced retail environment
A genuine passion for our products and the growth of our business
Requirements
Customer Service/ People Skills
Positive Attitude
Career Minded
Must have a vehicle
Must be able to start within 2 weeks
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