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Phlebotomy Supervisor

5 months ago

Fort Lauderdale, United States Cleveland Clinic Full time

Join Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education all while consistently providing patient-centered healthcare. As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale metro area and Florida. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.This position is responsible for managing the 2nd and 3rd shift team. You will be responsible for creating the schedule, managing the group and stepping in to assist in draws as needed.2nd shift- 12p-8:30p3rd shift- 8:15p-4:45amWeston Hospital's General Lab is looking to add a Phlebotomy Supervisor to their exceptional team of caregivers. As a Phlebotomy Supervisor, you will be responsible for:+ Performing blood collection, specimen processing, and reference laboratory processing.+ Preparing samples for testing.+ Managing specimens in the laboratory information system.+ Preparing and shipping reference laboratory specimens.+ Monitoring test ordering patterns and requisitions to ensure compliance with outpatient laboratory testing.The ideal future caregiver is someone who:+ Has at least six months of experience in phlebotomy or laboratory processing.+ Demonstrates strong leadership skills.+ Thrives in a team environment.+ Has excellent critical thinking skills and decisive judgment.This is an excellent opportunity for someone who is looking to advance their career into a leadership role. If you wish to continue your education, this opportunity also offers tuition reimbursement.At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.**Responsibilities:**+ Performs blood collection, specimen processing and reference laboratory processing in laboratory testing.+ Proficient in blood collection from patients of all age groups and performs techniques including glucose tolerance tests and blood cultures.+ Prepares samples for testing and manages specimen in the laboratory information system.+ Prepares and ships reference laboratory specimens and resolves pending specimens and pending transports.+ Monitors test ordering patterns and requisitions to ensure compliance with outpatient laboratory testing.+ Identifies each patient, specimen and accompanying requisition, as outlined in the Specimen Collection Policy Manual.+ Performs venipunctures using the appropriate techniques at proper sites.+ Draws all specimens according to priority (stat, timed, routine). Ensures collection dates and times are accurate and processes specimens per protocol.+ Maintains cleanliness of collection areas and keep work areas Organizational and stocked.+ Orders supplies or notifies a supervisor if supply inventories are not adequate.+ Follows safety procedures and utilizes all safety devices and personal protective equipment per protocol.+ Ensures that all phlebotomists follow OSHA and other agency safety guidelines.+ Answers telephone, greets customers and provides consult and technical support to the physicians, phlebotomists, and nursing staff.+ Monitors and distributes faxes and processes add-on requests in a timely manner.+ Acts as liaison between the laboratory and nursing education or the clinic research phlebotomists.+ Ensures adequate coverage of the outpatient phlebotomy area and consults with a Laboratory Supervisor if coverage is over or under for patient volume.+ Provides monthly statistics or other performance improvement data as requested by the Laboratory Director.+ Approves and directs all breaks and lunches for outpatient phlebotomy personnel.+ Monitors and evaluates performance of the phlebotomists and provides guidance in determining goals and objectives for annual growth.+ Assists with training and evaluating competency skills for phlebotomy or nursing phlebotomy personnel.**Education:**+ High School Degree/Equivalent.+ One year college or equivalent preferred.**Certifications:**+ American Heart Association Basic Life Support (BLS) Certification.**Complexity of Work:**+ All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the position: World Class Service Orientation: Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner.+ Adaptability: Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback.+ Efficiency and Effectiveness: Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully.**Work Experience:**+ Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills.+ Managerial Responsibilities: Includes overall accountability for assigned work group relative to operational goals, personnel requirements, and budgetary constraints. Note: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.+ This description of duties is not intended to be all inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level.+ At least six (6) months experience in phlebotomy and laboratory processing preferred.**Physical Requirements:**+ This position is primarily mobile in nature.+ The average amount of lifting is 10 pounds with occasional carrying of objects up to 20 pounds.+ Sitting for short periods of time, the ability to file, move records, laboratory supplies, perform venipuncture, and move charts also requires bending and stooping.+ Communication by means of the spoken, written and typed word is required.+ Work requires finger dexterity and eye hand coordination to operate a computer keyboard at a moderate skill level.+ Mental Demands: Ability to work at a fast pace and to prioritize multiple assignments/projects and respond to numerous requests; ability to resolve conflicts among staff and to work collaboratively with department director, physicians and other members of the Healthcare team; ability to ensure operational efficiency; ability to problem solve and make decisions; ability to exercise self-control and tolerate stress when dealing with multiple requests and/or conflicting demands from multiple customers.+ Special Demands: Use of personal protective equipment is required as there is a potential for exposure to biohazardous or infectious agents when drawing and processing specimens.+ Confidentiality: The employee has access to the entire medical record for the purpose of charting and correcting laboratory results and review of physician orders.+ The access is limited to the amount reasonably necessary to achieve the purpose of the laboratory testing request.+ The disclosure or requests that occur on a routine or recurring basis include patient demographics, condition and laboratory results.**Personal Protective Equipment:**+ Follows Standard Precautions using personal protective equipment as required for procedures.Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities