Customer Support Representative II
6 days ago
Responsibilities: Develop relationships with distributor accounts and manage accounts to ensure timely and accurate data. Instruct accounts on detailed program requirements and assist in finding ways to ensure compliance while providing excellent customer service. Accurately log incoming calls and archive faxes, emails, and other documentation relating to communications with customers using the Contact Management System Research, resolve, and provide follow-up for moderately complex problems with customer data submissions. Escalate more complex problems to a Senior Customer Support Representative or Lead Perform data file edits to correct errors within established guidelines May represent the Distributor Support Center on a specific project addressing inquiries and requests from internal groups. Respond to requests submitted by internal groups. Prepare standard reports using spreadsheets and database systems to fulfill requests and proactively validate systems. Attend ongoing training to achieve personal, professional, and technical improvement Required Skills: Associate's degree in Business Administration, Communications or related field, or equivalent experience. A bachelor's degree in a related discipline may substitute for two years of experience. Minimum two years of related experience performing customer or technical support Attention to detail and ability to maintain detailed records of all inbound/outbound communications Customer service oriented with the ability to maintain relationships with distributors, manufacturer sales representatives and clients Proficiency with Windows operating system and proficient knowledge of MS Office applications Developed communication skills, both written and oral, including the ability to translate and present technical and analytical issues to be able to resolve issues in a prompt and helpful manner Organizational and time management skills Data analysis and problem solving skills Knowledge of distributor and retailer business practices, in particular, inventory, warehousing and distribution processes Understanding of information technology systems and processes Knowledge of database concepts and querying techniques Ability to multi-task Proficient ability to diagnose and solve problems in cooperation with other Customer Support Representatives Ability to remain calm in stressful situations Takes full ownership and accountability for their work Hybrid in-office and remote work with majority of time being remote. Candidates must currently live in the Pittsburgh, PA region or be willing to relocate due to occasional in-office work
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Customer Support Representative II
3 weeks ago
Tarentum, Pennsylvania, United States Management Science Associates Full timeJob Summary:We are seeking a highly skilled Customer Support Representative II to join our team at Management Science Associates. As a key member of our support team, you will be responsible for developing relationships with distributor accounts and managing accounts to ensure timely and accurate data.Responsibilities:Develop relationships with distributor...
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Customer Support Specialist II
4 weeks ago
Tarentum, Pennsylvania, United States Management Science Associates Full timeJob Title: Customer Support Representative IIAt Management Science Associates, we are seeking a highly skilled Customer Support Representative II to join our team. This role will be responsible for providing exceptional customer service to our distributor accounts, ensuring timely and accurate data submission, and resolving moderately complex problems.Key...
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Customer Support Representative II
4 weeks ago
Tarentum, United States Management Science Associates Full timeJob DescriptionResponsibilities: Develop relationships with distributor accounts and manage accounts to ensure timely and accurate data. Instruct accounts on detailed program requirements and assist in finding ways to ensure compliance while providing excellent customer service. Accurately log incoming calls and archive faxes, emails, and other...
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Customer Service Representative
1 month ago
Tarentum, United States BLACKBURN'S PHYSICIANS PHARMACY Full timeJob DetailsJob Location Blackburn's Corporate - Tarentum, PA Job Category Customer Service DescriptionCustomer/Patient Service RepresentativeJoin Our Team as a Customer/Patient Service Representative at Blackburn's! Are you passionate about helping others and providing top-notch customer service? Do you thrive in a dynamic, fast-paced environment? If so,...
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Customer Service Representative
4 weeks ago
Tarentum, Pennsylvania, United States BLACKBURN'S PHYSICIANS PHARMACY Full timeCustomer Service RepresentativeBlackburn's Physicians Pharmacy is seeking a highly skilled and detail-oriented Customer Service Representative to join our Corporate Office team. As a key member of our team, you will be responsible for providing exceptional service to our valued customers and patients.About the Role:This role requires a strong communicator...
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Customer Service Representative-Specialty
1 month ago
Tarentum, United States BLACKBURN'S PHYSICIANS PHARMACY Full timeJob DetailsJob Location Blackburn's Corporate - Tarentum, PA Job Category Customer Service Customer Service Representative-SpecialtyJoin Our Team as a Customer Service Representative - Specialty Are you detail-oriented with excellent typing speed and accuracy? Do you have strong data entry skills and enjoy providing top-notch customer service? Blackburn's, a...
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Customer Service Representative
4 weeks ago
Tarentum, Pennsylvania, United States BLACKBURN'S PHYSICIANS PHARMACY Full timeAre you a detail-oriented individual with excellent typing skills and a passion for providing top-notch customer service? Blackburn's, a leading provider of healthcare supplies, is seeking a Customer Service Representative to join our Specialty Department at our Corporate Office in Tarentum, PA.This role is crucial to ensuring efficient handling of patient...
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Customer Service Representative-Specialty
4 weeks ago
Tarentum, Pennsylvania, United States BLACKBURN'S PHYSICIANS PHARMACY Full timeJob Title: Customer Service Representative-SpecialtyBlackburn's Physicians Pharmacy is seeking a highly skilled Customer Service Representative-Specialty to join our team at our Corporate Office in Tarentum, PA.Key Responsibilities:Efficiently process phone and fax orders while ensuring all data is entered accurately into our system.Manage patient files,...
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Customer Service Representative
3 weeks ago
Tarentum, Pennsylvania, United States BLACKBURN'S PHYSICIANS PHARMACY Full timeJob DetailsAt BLACKBURN'S PHYSICIANS PHARMACY, we are seeking a highly skilled Customer Service Representative - Specialty to join our team. This role is crucial to ensuring efficient handling of patient accounts and service scheduling in our fast-paced environment.Key Responsibilities:Process phone and fax orders while ensuring all data is entered...
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Customer Service Liaison
4 weeks ago
Tarentum, Pennsylvania, United States BLACKBURN'S PHYSICIANS PHARMACY Full timeCustomer Service RepresentativeBlackburn's Physicians Pharmacy is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our corporate office, you will be responsible for providing exceptional service to our valued customers and patients.About the Role:This is a dynamic and fast-paced environment where you...
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Customer Service Associate
4 weeks ago
Tarentum, Pennsylvania, United States Family Dollar Full timeCustomer Service Representative Job DescriptionAt Family Dollar, we are seeking a Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities:Provide outstanding customer service to ensure customer satisfaction and...
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Sales Representative
1 month ago
Tarentum, United States Sleep Number Careers Full timeCompany OverviewSleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+...
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Sales Representative
1 month ago
Tarentum, United States Sleep Number Careers Full timeCompany OverviewSleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+...
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Sales Representative
1 month ago
Tarentum, United States Sleep Number Full timeCompany OverviewSleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+...
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Sales Representative
1 month ago
Tarentum, United States Sleep Number Careers Full timeCompany OverviewSleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+...
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Sales Representative
1 month ago
Tarentum, PA, United States Sleep Number Careers Full timeCompany OverviewSleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+...
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Cashier & Front End Services Representative
4 weeks ago
Tarentum, Pennsylvania, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly skilled and customer-focused Cashier to join our team at Walmart. As a Cashier, you will play a vital role in ensuring our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service, greeting and thanking customers with a positive attitudeOperate a cash register efficiently and...
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Sales Professional
3 weeks ago
Tarentum, Pennsylvania, United States Sleep Number Careers Full timeAbout the RoleSleep Number Careers is seeking a highly motivated Sales Professional to join our team. As a Sales Professional, you will be responsible for providing a world-class customer experience, utilizing a proven sales process to discover each customer's unique sleep needs and lead them through a selection of Sleep Number products that will deliver...
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Production Manager
1 week ago
Tarentum, United States Five Star Painting Full timeBenefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Profit sharing As a Production Manager, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You will coordinate and guide residential and commercial painting jobs though the scheduling and installation stages and serve as...
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Sales Representative
1 month ago
Tarentum, PA, United States Sleep Number Full timeCompany OverviewSleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+...
