General Manager of Catering

1 month ago

Baltimore, United States Compass Group Poland Sp. z o.o. Full time

Levy Sector LOCATION: Check out GEHA Field at Arrowhead Stadium in Kansas City, MO, home of the NFL's Kansas City Chiefs and Chiefs Kingdom About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Job Summary As the General Manager of Catering , you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the catering sales and culinary teams, and overseeing catering equipment maintenance and inventory. Detailed Responsibilities Ensures all catering services exceed guest expectations Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability Communicates client’s needs through timely and detailed written and verbal communications Has location specific food and wine knowledge Initiates contact with clients to secure their food and beverage selections in advance of event dates Has strong attention to detail Holds team accountable to steps of service to deliver great guest service Ensures show quality standards are maintained at all times Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members Regularly obtains feedback from clients and guests to improve operations Supports and communicates Company initiatives Respond and assist in any departmental guest service issues Executes all menus, promotions and programs as outlined by the Director of Operations Develops and executes strategic research programs and plans Thoroughly and accurately uses applicable Levy systems Achieves daily sales and assigned cost goals Employs good safety and sanitation practices Follows and enforces responsible alcohol service policies Executes required daily reporting in a timely manner Completes required department reports and compiles information at month end closing Ensures team members adhere to Levy Company guidelines Assures the continual process of revenue development Promotes the sale of profitable Levy services Prepares account forecasts and analysis of group sales Assures the complete billing for client services and receipt of payments Uses all performance management tools to provide guidance and feedback to team Promotes a cooperative work climate, maximizing productivity and morale Conducts regular scheduled meetings to ensure lines of communication are open Interviews, hires, trains and develops team members according to Levy guidelines Displays a positive attitude towards team members Job Requirements * 5+ years of experience in catering management or a similar role * Proven track record of successful event management and client satisfaction * High level of computer literacy * Passion for hospitality, food, and retail * Excellent interpersonal and stakeholder management skills * Ability to work flexible hours, including days, evenings, weekends and holidays as needed Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws. Applications are accepted on an ongoing basis. At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Req ID:1376862 Levy Sector #J-18808-Ljbffr

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