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Customer Service Specialist

4 months ago

Sarasota, United States Centerstone Full time

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Job Description:

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Assisting all clients, checking in, greeting at arrival
  • Notifying staff of appointment arrivals
  • Check client out/collecting co-pay
  • Ensuring all clients are offered Office Summary of today's appointment, education information, PIN numbers
  • Post physician and therapy services as needed
KNOWLEDGE, SKILLS & ABILITIES
  • Effectively communicate via written, verbal, in person and virtual methods.
  • Great customer service skills, computer skills, and phone etiquette.
QUALIFICATIONS
Education Level

High school diploma or GED required.

Years of Experience
Experience working in a clinical office setting and/or retail experience preferred.

Certification/Licensure

N/A

Time Type:
Full time

Entry Pay Range:
$13.05 - $18.29

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Diversity, Equity, and Inclusion employee resource groups
  • Continuing education opportunities
  • Employee Assistance Program


Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple-it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.