Customer Service Representative, Bilingual

1 month ago

Columbus, United States Lower Lights Christian Health Center Full time

**Customer Service Representative, Bilingual (English/Spanish)**

* Columbus, OH

* Full Time

* Experienced

**ABOUT LLCHC**

Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters

Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral and psychiatric care, a low-cost pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage.

**ABOUT YOU**

You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion.

**JOB SUMMARY**

Bilingual (*English/Spanish*) Customer Service Representative is responsible for answering a high volume of incoming calls from patients, and accurately scheduling their appointments with providers, while ensuring a high level of customer service and maximizing productivity. Also responsible for accurate, timely handling of work assignments sent through a centralized team scheduling inbox. Works with operations staff to promote quality and cost effective daily operations. Establishes and maintains good interpersonal relationships with patients, their families, the public and co-workers. This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team. This position reflects and carries forward the mission and goals of the practice both internally and throughout the community.

**QUALIFICATIONS**

* High School diploma or GED

* Computer application experience, such as Microsoft office, customer tracking software, etc.

* Ability to efficiently function in a call center environment

* Skills necessary to organize and process daily workload

* Interpersonal skills to maintain effective working relationships with others and function independently

* Knowledge of medical terminology and professional office practice and procedures (preferred)

* One to three years' experience in a physician's office or call / contact center environment (preferred)

**BENEFITS AND PERKS**

* Health benefits including medical, vision, dental, life, disability

* Annual Paid Time off (prorated after 90 days)

* Paid Holidays

* Qualified employer for the PSLF Programs student loan forgiveness

* Employee Assistance Program (EAP) with access to various consultants

* 3% match toward retirement fund

* And more

**EOE STATEMENT**

LLCHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  • Bilingual (Spanish) Customer Service Representative

    2 months ago

    Columbus, United States Root Full time

    Were hiring a Bilingual (Spanish) Customer Service Representative in Columbus, OH or Phoenix, AZ **Position:** At Root, the customer is at the heart of all we do. Our customer service team is the gateway to our customers and directly shapes both our customer experience and the product were building. Were looking to add bilingual representatives to our...

  • Bilingual Parts Customers Service Representative

    2 weeks ago

    Columbus, United States VACO Full time

    Vaco is looking for a contract to hire Bilingual Parts Customer Service Representative in Columbus, OH!BilingualParts Customer Service Representative Job Type:Contract to HireLocation:Fully onsite in Hilliard, OH 43228Pay:$19/hourSchedule:Monday to Friday from 8:30AM to 5PM, Overtime required during summer busy season (1 hour extra daily and Saturday...

  • Bilingual Parts Customers Service Representative

    3 weeks ago

    Columbus, United States Vaco Full time

    Vaco is looking for a contract to hire Bilingual Parts Customer Service Representative in Columbus, OH! BilingualParts Customer Service Representative Job Type:Contract to Hire Location:Fully onsite in Hilliard, OH 43228 Pay:$19/hour Schedule:Monday to Friday from 8:30AM to 5PM, Overtime required during summer busy season (1 hour extra daily and Saturday...

  • Customer Service Representative

    2 weeks ago

    Columbus, United States OASIS International Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO02873 Showing 1 location **Job Details** **Description** The Customer Service Representative will handle any phone call or email that is received. Calls/Emails will range from simple inquiries and orders to more complex customer account inquiries....

  • Customer Care Representative

    2 months ago

    Columbus, United States Value City Furniture Full time

    ** Customer Care Representative - Bilingual - Starting at $15.50** *Share by Email* Location: CORPORATE OFFICE At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey. To that purpose, our job is to provide our customers with an easy and fun furniture shopping...

  • Bilingual Parts Customer Service Representative

    1 month ago

    Columbus, United States Vaco Full time

    Vaco is looking for a contract to hire Bilingual Parts Customer Service Representative in Columbus, OH! BilingualParts Customer Service Representative Job Type:Contract to Hire (3-4 months to start) Location:Fully onsite in Hilliard, Ohio 43228 Pay:$19/hour Schedule:Monday to Friday from 8:30AM to 5PM Start Date:TBD *Candidates must be fluent in English and...

  • Bilingual Customer Service Representative

    7 days ago

    Columbus, United States Vaco Full time

    Job DescriptionJob DescriptionProvide superior customer serviceAnswer customer questions on repair and service of unitsIdentify parts via part breakdown or customer descriptionAbility to learn and address customer issues with small engines and generatorsProcess Warranty claims and customer orders Document customer issues and follow up with customers if...

  • Bilingual Customer Service Representative

    7 days ago

    Columbus, United States Vaco Full time

    Job DescriptionJob DescriptionBILINGUAL CUSTOMER SERVICE REPRESENATIVE OPEN (Spanish & English) Located in Hilliard, OH Pay $19-20/hr Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive...

  • Remote Customer Service Representative

    3 weeks ago

    Columbus, United States VIMO INC Full time

    Job DetailsJob Location Columbus, GA - Columbus, GA Remote Type Fully Remote Position Type Full Time Salary Range $14.50 - $16.00 Hourly Job Category Customer Service Remote Customer Service Representative It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything...

  • Remote Customer Service Representative

    3 days ago

    Columbus, United States VIMO INC Full time

    Job DetailsJob Location Columbus, OH - Columbus, OH Remote Type Fully Remote Position Type Full Time Salary Range $14.50 - $16.00 Hourly Job Category Customer Service Remote Customer Service Representative It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything...

  • Customer Care Representative

    2 weeks ago

    Columbus, United States American Signature Furniture Full time

    At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey. To that purpose, our job is to provide our customers with an easy and fun furniture shopping experience. The Customer Service Representative is critical in ensuring we meet that goal. You live on the front...

  • Customer Service Representative

    2 weeks ago

    Columbus, United States EssilorLuxottica Full time

    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that...

  • Financial Customer Service Representative

    2 weeks ago

    Columbus, United States Tailored Management Full time

    Are you a recent college grad looking to either switch or further your career path with a large, reputable corporation? Our client, a leading Fortune 100 insurance and financial service company headquartered in Columbus, OH, has multiple openings for Financial Customer Service Representatives!Role : Solutions Center Representative - Private RetirementPay...

  • Bilingual Customer Service Representative

    4 weeks ago

    Columbus, United States Vaco Full time

    Provide superior customer serviceAnswer customer questions on repair and service of unitsIdentify parts via part breakdown or customer descriptionAbility to learn and address customer issues with small engines and generatorsProcess Warranty claims and customer orders Document customer issues and follow up with customers if needed.

  • Bilingual Customer Service Representative

    4 weeks ago

    Columbus, United States Vaco Full time

    Provide superior customer serviceAnswer customer questions on repair and service of unitsIdentify parts via part breakdown or customer descriptionAbility to learn and address customer issues with small engines and generatorsProcess Warranty claims and customer orders Document customer issues and follow up with customers if needed.

  • Customer Service Representative

    2 weeks ago

    Columbus, United States Luxottica Group Full time

    The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and e Customer Service, Customer Service Representative, Representative, Skills, Retail

  • Customer Service Representative

    2 months ago

    Columbus, United States Volunteers of America Greater Ohio & Indiana Full time

    The Customer Care Representative will assist in the day-to-day operations of the store, mostly through telephone customer service support and the arranging of customer home pick-ups. Additional responsibilities will include supporting drivers with ma Customer Service Representative, Customer Service, Representative, Retail

  • Customer Service Representative

    2 months ago

    Columbus, United States Acme Brick Tile & Stone Full time

    We are currently seeking a best in class Customer Service Representative with excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and se Customer Service Representative, Customer Service, Representative, Retail, Manufacturing, Sales

  • Customer Service Representative

    2 weeks ago

    Columbus, United States Kelly Services, Inc. Full time

    For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Customer Service Representative to work at a premier company located in Columbus, IN. Sound good? Take a closer look below. You Customer Service Representative, Customer Service, Representative, Monitoring, Sales Representative, Retail,...

  • Customer Service Representative

    3 weeks ago

    Columbus, United States The Waterworks Full time

    Customer Service position in small call center environment. Do you have Mad Customer Service Skills? Join the Midwests largest growing home services company, Watermark Home Services! This is a great place to learn and grow. We are looking for a Cust Customer Service, Customer Service Representative, Representative, Retail, Service