Administrative Assistant Boston, MA
4 days ago
The Opportunity As a One Medical Administrative Assistant (known internally as Member Support Specialist) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Leads, Office Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you’ll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Benefits designed to aid your health and wellness: Taking care of you today Paid sabbatical after 5 and 10 years Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Free One Medical memberships for yourself, your friends and family Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Competitive salary: the base pay for this position is $21.50 per hour based on a full time schedule Protecting your future for you and your family 401K match Opportunity to participate in company equity programs Credit towards emergency childcare Extra contributions toward maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance This is a full-time role based in-person with our team and patients at our Copley Square office in Boston, MA with 8 hour shifts generally taking place Mon-Fri between 7:30am-6:30pm. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. #J-18808-Ljbffr
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Administrative Associate in Boston, MA
2 weeks ago
Boston, United States ProPivotal Full timeAdministrative Associate in Boston, MA (University Setting) Are you looking for an opportunity to contribute to the administrative operations of a prestigious university in Boston, MA? We're seeking an Administrative Associate to join our team with a competitive pay rate of $24 per hour. In this role, you'll play a vital part in supporting the daily...
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Administrative Associate in Boston, MA
2 weeks ago
Boston, United States ProPivotal Full timeAdministrative Associate in Boston, MA (University Setting) Press ENTER to read the content or TAB to skip. ID: 10254 REQID: Administrative/Clerical External Employee Full Time Administrative Associate in Boston, MA(University Setting) Areyou looking for an opportunity to contribute to the administrative operationsof a prestigious university in...
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Administrative Associate in Boston, MA
2 weeks ago
Boston, United States ProPivotal Full timeAdministrative Associate in Boston, MA (University Setting) Press ENTER to read the content or TAB to skip. ID: 10254 REQID: Administrative/Clerical External Employee Full Time Administrative Associate in Boston, MA(University Setting) Areyou looking for an opportunity to contribute to the administrative operationsof a prestigious university in Boston,...
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Administrative Associate in Boston, MA
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Boston, United States Professional Staffing Group Full timeAdministrative Associate in Boston, MA (University Setting) Are you looking for an opportunity to contribute to the administrative operations of a prestigious university in Boston, MA? We're seeking an Administrative Associate to join our team with a competitive pay rate of $24 per hour. In this role, you'll play a vital part in supporting the daily...
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Boston, United States Boston University Full timeThe Department of Mass Communication, Advertising, and Public Relations at Boston University seeks to hire two tenure-track Assistant Professors. We are seeking outstanding individuals conducting impactful research in advertising, including digital strategy, media strategy, and communication analytics. The positions begin in September of 2025. Teaching...
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Boston, United States One Medical Full timeAmazon Prime members get special One Medical membership pricing. One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved...
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Boston, United States Panera Bread Full timeOur Boston, MA Panera Bread location (Stuart Street) is hiring associates! Great company with plenty of opportunity for advancement. Pay up to $17.50/hr. Must be 18 to apply. Apply today for immediate interview! Panera Bread / PR Restaurants is seeki Cashier, Grocery
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Boston, United States ProPivotal Staffing Full timeDescription Financial Analyst in Boston, MA We're looking for a talented Financial Analyst to join our team in Boston, MA. In this role, you'll primarily focus on managing employee co-invest funds, with some involvement in LP matters. Responsibilities include accounting, reporting, and analytical tasks tied to these funds, along with participation in...
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Boston, United States TEKsystems Full timeMedical Receptionist (Onsite - Boston, MA) Contract to hire* This role offers administrative professionals the ability to work with a reputable cancer institute in the Northern New England Region! Further explore this exciting opportunity below… Benefits of this Role: Working alongside a prestigious, highly notable cancer institute in Boston,...
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Boston, United States CompHealth Full timeMA Pharmacy Coordinator Opportunity - Inpatient Discover an exciting opportunity in a diverse and vibrant community less than an hour from Boston. We're seeking a Pharmacy Coordinator with acute care hospital experience. As the Pharmacy Coordinator, you'll be responsible for coordinating daily activities in your assigned practice area. This includes...
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Flu Clinic Administrative Assistant
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Boston, Massachusetts, United States Boston Full timeJob Summary:We are seeking a temporary front desk representative to assist with our annual flu clinic in Boston. As a key member of our team, you will provide exceptional customer service and administrative support to ensure the smooth operation of our clinic.Responsibilities:Provide administrative support to our front desk teamAssist with data entry and...
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Boston, United States Boston University Full timeThe Department of Mass Communication, Advertising and Public Relations at Boston University seeks to hire three experienced advertising art directors and/or copywriters as Associate Professor of the Practice in Advertising. This is a position for industry leaders of national and/or international repute, with the ability and drive to help students be...
