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Receptionist

1 month ago

Henderson, United States Chapman Chrysler Jeep Full time

Chapman Chrysler Jeep is looking for a customer-focused Receptionist to join our Service Department team and help ensure every customer enjoys a positive dealership experience. The receptionist will provide friendly and helpful support to customers and Service Department staff. Our ideal candidate will be welcoming, dependable and great at building relationships with customers and employees. If this sounds like you, we encourage you to apply

What We Offer:

  • Compensation starts at $16 per hour
  • Company culture that reinforces professional development and training opportunities
  • Become a valued member of a supportive team
  • Affordable medical, dental and vision insurance
  • Life insurance and disability coverage options
  • Paid time off and holiday pay
  • Company contributions into a 401(k) retirement plan
  • Employee/family discounts on vehicle purchases and service
  • Employee assistance program, volunteer opportunities and more
Core Responsibilities:
  • Interact with customers in person and over the phone, assist customers with questions and scheduling service appointments
  • Make outbound calls to schedule service for recalls, declined services and past due appointments
  • Contribute to customer satisfaction and department goals by demonstrating professionalism and a helpful attitude
  • Manage fleet of loaner vehicles
  • Assist with filing customer repair orders and other clerical tasks
Desired Qualifications and Experience:
  • Previous experience working in a receptionist or customer service role is preferred
  • Excellent customer service and interpersonal skills, in-person and over the phone
  • Strong computer and administrative skills
  • Good time management with the ability to multi-task effectively
  • Dedicated to providing outstanding customer support
  • Must pass a pre-employment background check and drug screening

Hours and Work Environment

The Service Department is open 7am - 6pm Monday - Friday, and 7am- 5pm on Saturdays. We ask that all applicants be available to work various shifts during these hours. You will be scheduled to work 40 hours per week and will have Wednesdays and Sundays off. This is an onsite position in Henderson, NV, working primarily in an office environment. The Receptionist reports to the Service Manager.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone or email with next steps.

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