Credit and Collections Specialist
1 week ago
Responsibilities:
Review and Establish Credit Terms
Review credit applications for validity and completeness
Run credit report, evaluate eligibility for terms, and assign terms if applicable
Review payment history for established customers and adjust terms as needed
Advise customers of alternatives to credit terms
Work with other departments for understanding of customer requirements
Collections
Monitor accounts receivable for timely payment
Contact customers as needed to collect payment
Coordinate with other departments to address customer disputes
File court documents and attend hearings for collection purposes
Collect credit card payments during collection process
Other Duties
Maintain portal user information
Manage portal establishment/renewal process
Assist with commissions calculations monthly
Assist with miscellaneous projects as needed
Process COI requests
Skills & Competencies:
Knowledge of credit procedures
Intermediate Excel Skills (PivotTables, Conditional Formatting, and Data Tables)
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong interpersonal and customer service skills
Strong analytical and problem-solving skills
Ability to prioritize tasks
Education/Experience:
High School diploma required, Associates degree of higher preferred
1-3 years credit and/or collections experience
Proficient in using Outlook
Experience using accounting/operations web-based software
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at a time.
Work Location: Owings, MD
Remote Availability: No
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