Customer Service Representative

4 weeks ago

Anoka, United States Mate Precision Technologies Full time

The Customer Service Representative at Mate Precision Technologies will work to process, quote, and answer questions on new and existing orders. Additionally, they will work with other departments throughout the organization to assure 100% customer satisfaction on all processed orders.

Essential Duties/Responsibilities:

  • Acknowledge and respond to customer requests in a timely and efficient manner.
  • Enter orders accurately into the Direct Order Entry (DOE) program, meeting the performance expectations established by management.
  • Be available for incoming calls in the queue during the work shift.
  • Demonstrate professionalism while interacting via email and/or phone.
  • Check customer profiles prior to entering quotes and/or orders to ensure that each customer's profile is kept current.
  • Follow all requirements related to new product training, system improvements, and departmental procedures.
  • Display a positive attitude and maintain respect for customers and peers.
  • Provide accurate quotes and product pricing to customers in an efficient manner.
  • Follow all instructions listed in the Online Resource / Customer Service Department Guidelines for specific departmental policies and procedures.
  • Collaborates with others, is open-minded, responsive, and supportive of others' efforts to succeed.
  • Demonstrates integrity by being dependable, having good judgment, being honest, and taking responsibility for their actions.
  • Respectful of others, encouraging others to share their ideas, actively listening to others, and having common courtesy.
  • Other duties as assigned.
  • A high school diploma or equivalent is required.
  • A minimum of 6-12 months of Customer Service experience and training; or an equivalent combination of education and experience is required.
  • Strong professional writing skills.
  • Ability to type proficiently and accurately.
  • Efficient computer skills.
  • Experience in computer software including Excel, Word, Outlook, Contact Management, Calendar scheduling, and ERP software is required.
  • Ability to calculate numerical figures and amounts for discounts, percentages, perimeters, tonnage, and commissions.
  • Ability to apply basic geometry.
  • The ability to effectively communicate in English, both verbally and in writing, is required.
  • Fluent in a foreign language, specifically Spanish or French, is a plus.

Physical Requirements and Work Environment:

  • The ability to sit at a desk and work on a computer for prolonged periods is required.
  • The ability to lift up to 15 pounds, at times, is required.
  • The noise level in the work environment is usually moderate.

Pay, Work Schedule & Benefits:

  • Hourly Wage: $24.17 - $29.15/Hour
  • Work Schedule: Monday through Friday from 9:00 am- 5:30 pm
  • Rich benefits package including Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, PTO, Paid Holidays and More
  • Retirement 401(k) plan with employer match and profit-sharing plan
  • Award-winning Wellness Program
  • Tuition Reimbursement
  • And More

Compensation details: 24.17-29.15 Hourly Wage

PIf1-

by Jobble

  • Customer Service Representative

    1 day ago

    Anoka, United States Mate Precision Technologies Full time

    Job DescriptionJob DescriptionThe Customer Service Representative at Mate Precision Technologies will work to process, quote, and answer questions on new and existing orders. Additionally, they will work with other departments throughout the organization to assure 100% customer satisfaction on all processed orders. Essential...

  • Customer Service Representative

    4 weeks ago

    Anoka, United States Mate Precision Technologies Full time

    Job DescriptionJob DescriptionThe Customer Service Representative at Mate Precision Technologies will work to process, quote, and answer questions on new and existing orders. Additionally, they will work with other departments throughout the organization to assure 100% customer satisfaction on all processed orders. Essential...

  • Customer Service Representative

    4 weeks ago

    Anoka, United States Signature Flight Support Full time

    Signature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and...

  • Customer Service Representative

    1 month ago

    Anoka, Minnesota, United States THE PAPER STORE Full time

    Job DescriptionThe Paper Store is committed to delivering exceptional customer experiences. As a Sales Associate, you will play a key role in achieving this goal by providing world-class service, meeting sales targets, and maintaining store standards.Your responsibilities will include:Welcoming customers warmly and engaging with them to understand their...

  • Inside Sales Representative

    1 month ago

    Anoka, Minnesota, United States undisclosed Full time

    Job Summary:The Inside Sales Representative will be responsible for providing exceptional customer service and sales support to our customers. This role will involve answering customer inquiries, processing orders, and providing product information.Key Responsibilities:* Answer customer phone calls, emails, and send requests relating to quotes, pricing,...

  • Client Service Specialist

    5 hours ago

    Anoka, United States Disability Solutions Full time

    The Customer Service Representative at Mate Precision Technologies will work to process, quote, and answer questions on new and existing orders. Additionally, they will work with other departments throughout the organization to assure 100% customer satisfaction on all processed orders. Essential Duties/Responsibilities:Acknowledge and respond to customer...

  • Seasonal Package Delivery Driver

    1 month ago

    Anoka, Minnesota, United States United Parcel Service Full time

    SHIFT YOUR FUTURECasual Package Delivery Drivers are the backbone of our operations, responsible for delivering packages to our customers in a timely and efficient manner. As a member of our team, you will be part of a dynamic and fast-paced environment that requires excellent customer service and driving skills.Key Responsibilities:Lift up to 70 lbs.Valid...

  • Driver - Courier

    3 weeks ago

    ANOKA, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! ...

  • Non CDL Driver

    3 weeks ago

    ANOKA, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! ...

  • Van Driver

    3 weeks ago

    Anoka, United States United Parcel Service Full time

    SHIFT YOUR FUTUREIs this the role you are looking for If so read on for more details, and make sure to apply today. Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically...

  • RCIS Crop Underwriting Account Service Associate or Analyst

    2 months ago

    Anoka, United States Zurich Insurance Company Ltd. Full time

    Zurich North America is hiring a RCIS Crop Underwriting Account Service Associate or Analyst to join the Crop Underwriting team in Anoka, Minnesota! As an Underwriting Account Service Associate or Analyst, you will support crop insurance agent customers, work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the...

  • Driver Helper

    1 month ago

    Anoka, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Seasonal Support Driver

    4 weeks ago

    Anoka, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Driver Helper

    4 weeks ago

    Anoka, United States United Parcel Service Part time

    SHIFT YOUR FUTURESeasonal Driver HelperSHIFT YOUR TEAMWho exactly are UPS Seasonal Driver Helpers?As a Driver Helper this is a position where you'll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It's a lot of in and out of the truck, making deliveries, and...

  • Driver Helper

    3 weeks ago

    ANOKA, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Driver Helper

    1 month ago

    ANOKA, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Driver Helper

    1 month ago

    ANOKA, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Driver Helper

    1 month ago

    ANOKA, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Seasonal Support Driver

    4 weeks ago

    Anoka, United States United Parcel Service Part time

    SHIFT YOUR FUTURESeasonal Support DriverSHIFT YOUR TEAMWho exactly are UPS Seasonal Support Drivers?As a Seasonal Support Driver you'll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind...

  • Driver Helper

    3 weeks ago

    anoka, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...