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Customer Service Representative II

2 months ago


Fremont, United States NVA Full time

We are seeking a detail-oriented Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at our front desk. Duties: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls using proper phone etiquette - Perform data entry tasks with accuracy and efficiency - Coordinate projects and assist with office management duties - Manage medical office paperwork and clerical tasks - Utilize computer skills to handle various office tasks Qualifications: - Proven experience in customer service or receptionist role - Familiarity with medical office procedures is a plus - Excellent communication skills and phone etiquette - Ability to multitask and prioritize workload effectively - Experience in data entry and project coordination is beneficial This position offers the opportunity to work in a dynamic environment where your organizational skills and customer service expertise will be valued. If you are a proactive individual with a passion for providing exceptional service, we encourage you to apply for this Front Desk Receptionist position. Job Type: Full time Work Location: In person National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.