Current jobs related to Client Relationship Specialist ACL Laboratory - Rosemont - Advocate Health

  • Medical Laboratory Specialist

    2 weeks ago

    Rosemont, Illinois, United States Advocate Aurora Health Full time

    Job SummaryAs a Medical Laboratory Specialist at Advocate Aurora Health, you will play a critical role in the diagnosis and treatment of patients by performing laboratory tests and analyzing results. This is a challenging and rewarding position that requires strong analytical and problem-solving skills, as well as the ability to work effectively in a...

  • Medical Laboratory Specialist

    2 weeks ago

    Rosemont, California, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled Medical Laboratory Technician to join our team at Advocate Health. The successful candidate will be responsible for performing laboratory tests, evaluating results, and maintaining equipment.Key ResponsibilitiesPerform laboratory tests, including blood counts, chemistry tests, and microbiology tests.Evaluate test...

  • Medical Laboratory Specialist

    4 weeks ago

    Rosemont, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled Medical Technologist or Medical Lab Technician to join our team at Advocate Health. As a key member of our laboratory team, you will be responsible for performing and evaluating laboratory tests, monitoring workflow, and ensuring the quality and accuracy of laboratory results.Key ResponsibilitiesPerform and evaluate...

  • Medical Laboratory Specialist

    2 weeks ago

    Rosemont, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled Medical Technologist or Medical Lab Technician to join our team at Advocate Health. As a key member of our laboratory team, you will be responsible for performing and evaluating laboratory tests, monitoring workflow, and ensuring the quality and accuracy of laboratory results.Key ResponsibilitiesPerform and evaluate...

  • Medical Laboratory Specialist

    7 days ago

    Rosemont, Illinois, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a skilled Medical Technologist or Medical Lab Technician to join our team at Advocate Aurora Health. As a key member of our laboratory team, you will be responsible for performing, evaluating, and monitoring laboratory tests, as well as maintaining equipment and ensuring quality control.Key ResponsibilitiesPerform and evaluate...

  • Medical Laboratory Specialist

    2 weeks ago

    Rosemont, Illinois, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Laboratory Technician to join our team at Advocate Aurora Health. As a Medical Laboratory Technician, you will play a critical role in ensuring the accuracy and reliability of laboratory test results, which are essential for diagnosing and treating patients.Key ResponsibilitiesPerform and...

  • Medical Laboratory Specialist

    4 weeks ago

    Rosemont, Illinois, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled Medical Technologist or Medical Lab Technician to join our team at Advocate Aurora Health. As a key member of our laboratory team, you will be responsible for performing and evaluating laboratory tests, monitoring workflow, and ensuring the accuracy and quality of test results.ResponsibilitiesPerform and evaluate...

  • Medical Laboratory Specialist

    2 weeks ago

    Rosemont, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled Medical Technologist or Medical Lab Technician to join our team at Advocate Health. As a Medical Technologist or Medical Lab Technician, you will be responsible for performing laboratory tests, evaluating results, and monitoring quality control. You will also be responsible for collecting specimens, providing...

  • Medical Laboratory Specialist

    7 days ago

    Rosemont, California, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled Medical Technologist or Medical Lab Technician to join our team at Advocate Aurora Health. This is a full-time position that requires a strong commitment to delivering high-quality patient care and contributing to the success of our laboratory team.Key ResponsibilitiesPerform and evaluate laboratory tests, selecting...

  • Cytotechnologist Specialist

    1 month ago

    Rosemont, Illinois, United States Advocate Aurora Health Full time

    Job Title: CytotechnologistWe are seeking a highly skilled Cytotechnologist to join our team at Advocate Aurora Health. As a Cytotechnologist, you will play a critical role in the diagnosis and treatment of various diseases, including cancer.Key Responsibilities:Evaluate patient samples to determine the presence or absence of malignant and pre-malignant...

  • Supervisor Lab- Cytology PM shift

    3 weeks ago

    Rosemont, United States Advocate Health Full time

    Major Responsibilities: Assumes responsibility for the day-to-day operations of the Cytology department at assigned sites, as well as ACL transcription functions. Serves as an immediate resource for internal (hospital and Rapid Response Laboratories) and external (medical group clinics and outreach) clients as they pertain to cytotechnology and ACL...

  • Client Executive

    2 months ago

    Rosemont, Illinois, United States EPIC Insurance Brokers & Consultants Full time

    Job SummaryWe are seeking a highly skilled Client Executive to join our team at EPIC Insurance Brokers & Consultants. As a Client Executive, you will be responsible for providing exceptional service to our clients, analyzing their insurance needs, and developing customized solutions to meet their goals.Key ResponsibilitiesEstablish and maintain strong...

  • Client Executive

    2 months ago

    Rosemont, Illinois, United States EPIC Insurance Brokers & Consultants Full time

    About the RoleWe are seeking a highly skilled and experienced Client Executive to join our team at EPIC Insurance Brokers & Consultants. As a Client Executive, you will be responsible for providing exceptional service to our clients, building strong relationships, and driving business growth.Key ResponsibilitiesEstablish and maintain primary business...

  • Supervisor Lab- Cytology PM shift

    1 month ago

    Rosemont, United States Advocate Aurora Health Full time

    Department: 60346 IL ACL Laboratories - IL Central Lab: Cytology Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: PM shift, start time is between 12-1pm. Major Responsibilities: Assumes responsibility for the day-to-day operations of the Cytology department at assigned sites, as well as ACL transcription...

  • HSA & TPA Relationship Manager

    2 weeks ago

    Rosemont, Illinois, United States Wintrust Full time

    Job Description SummaryThe Relationship Manager is responsible for overseeing the day-to-day administration and management of Workplace Solutions clients. The products include HSA, FSA, HRA, LSA, and Commuter Benefits. This role involves ensuring compliance with regulations, providing exceptional customer service, and optimizing account performance.Key...

  • Cytotechnologist Specialist

    2 weeks ago

    Rosemont, Illinois, United States Advocate Health Full time

    Job Title: CytotechnologistAt Advocate Health, we are seeking a highly skilled Cytotechnologist to join our team. As a Cytotechnologist, you will play a critical role in the diagnosis and treatment of various diseases by analyzing and interpreting cytological specimens.Key Responsibilities:Evaluate patient samples to determine the presence or absence of...

  • Licensed Investment Support Specialist

    2 weeks ago

    Rosemont, Illinois, United States Fifth Third Bank, N.A. Full time

    Job Title: Licensed Investment Support SpecialistWe are seeking a highly skilled and experienced Licensed Investment Support Specialist to join our team at Fifth Third Bank, N.A.Job Summary:The Licensed Investment Support Specialist will provide administrative support to registered securities representatives, ensuring the timely and accurate execution of...

  • Cytotechnologist Specialist

    2 weeks ago

    Rosemont, Illinois, United States Advocate Health Full time

    Job Title: CytotechnologistWe are seeking a highly skilled Cytotechnologist to join our team at Advocate Health. As a Cytotechnologist, you will play a critical role in the diagnosis and treatment of various diseases by analyzing and interpreting cytological specimens.Key Responsibilities:Evaluate patient samples to determine the presence or absence of...

  • Investment Support Specialist

    2 weeks ago

    Rosemont, Illinois, United States Fifth Third Full time

    Job Title: Licensed Investment Support SpecialistWe are seeking a highly skilled and detail-oriented Licensed Investment Support Specialist to join our team at Fifth Third Bank. As a key member of our banking center, you will provide exceptional support to our registered securities representatives and clients, ensuring seamless execution of trading...

  • Cytotechnologist Specialist

    1 month ago

    Rosemont, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled Cytotechnologist to join our team at Advocate Health. As a Cytotechnologist, you will play a critical role in the diagnosis and treatment of various diseases by analyzing and interpreting cytological specimens.Key ResponsibilitiesEvaluate patient samples to determine the presence or absence of malignant and...

Client Relationship Specialist ACL Laboratory

3 months ago

Rosemont, United States Advocate Health Full time

Highly visible position within ACL Laboratories and Advocate Aurora Medical Groups. Responsible for managing the partnership between ACL, Advocate Aurora Medical Group Physicians Outreach Clients and their staff. Responsible for growth and retention of existing outreach client base for a given territory. It is imperative that the Client Relationship Spec provide continuous service, subject matter expertise and training related to laboratory services and workflow. This position requires regular visits to the physician offices with the intent to communicate, educate and provide service pertaining to the technical and operational components of the laboratory This position streamlines the client experience with ACL Laboratories while identifying and addressing improvement opportunities. Quality service demonstrates the value of being an Advocate Aurora Medical Group member, therefore increasing physician participation and enhancing our focus on patient safety. This results in a positive impact to both Advocate's and ACL Laboratories' position in the market place.

Major Responsibilities:

  • Establishes and maintains excellent client relationships and service levels, and coordinates action to ensure rapid and appropriate resolution of service issues.
  • Provides daily service and account maintenance related to client setup, training, billing, communication and report distribution. Meets with clients to ensure alignment with Advocate and ACL system initiatives and service expectations.
  • Ensures that each visit with a physician office has an orchestrated plan that focuses on opportunities with the greatest return.
  • Collaborates with management team to ensure positive patient experience and client satisfaction.
  • Maintains knowledge of test offerings and the business and technical processes within ACL. Stays abreast on policies and procedures related to laboratory.
  • Engages and assists ACL leadership in the process of developing and distributing client communication pieces?.
  • Develops and delivers presentations to effectively explain and demonstrate the organization's products and services, highlighting their benefits and relevance to client's Business Needs. Communicates information efficiently and accurately to clients.
  • Conducts user training and presents at client seminars to promote best practices pertaining to laboratory processes, testing information and patient safety. Expedites any physician concerns to ACL leadership pertaining to communications.
  • Analyzes and interprets trends pertaining to ACL Client Business Intelligence Reports and Dashboards. Responsible for correspondence and follow-up with Advocate Aurora Medical Group or ACL management related to these reports.
  • Maintains knowledge of IT Systems including but not limited to: Electronic Medical Record Systems, Report Distribution Systems and Laboratory Information Systems. Assists in training Advocate Aurora Medical Group staff utilizing ACL Portal EMR.


Licensure, Registration, and/or Certification Required:

  • None Required.


Education Required:

  • Bachelor's Degree in Marketing, or
  • Bachelor's Degree in Health Care Administration or related field.


Experience Required:

  • Typically requires 5 years of experience in Medical Laboratory Science/related field, or Sales, Marketing Business Development, or Client Services.


Knowledge, Skills & Abilities Required:

  • Excellent relationship management skills.
  • Ability to handle numerous projects and deadlines simultaneously.
  • Demonstrates analytical skills in organization, planning, and research.
  • Strong problem resolution skills.
  • Demonstrates ability to manage with all levels within the organization and diverse populations.
  • Demonstrates solid presentation and communication skills, consistently demonstrating a high degree of professionalism.
  • Must be proficient in the Microsoft office (Word, Excel, Access, and PowerPoint) or similar products.


Physical Requirements and Working Conditions:

  • Exposed to a normal office environment.
  • Operates all equipment necessary to perform the job.
  • This position requires travel so will be exposed to weather and road conditions.

#LI-LaboratorySales

#LI-LaboratoryBusinessDevelopment


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.