Mail Services Specialist

1 month ago

Carlsbad, United States Spectraforce Technologies Full time
Title: Mail Services Specialist
Hours: M-F 7-4pm
Location: Carlsbad CA 92008
Assignment Duration: 6 months, beginning 12/1/2024, (could be moved up)

Pre-Screening Questions:
  • What software related to packages have you used in the past?
Resource's typical working day:
  • Receiving packages
  • Placing packages in shelves/refrigerators/freezers
  • Receiving from Fedex/UPS/small freight companies
  • Less than 50 packages a day typically
  • Keep receiving area organized.
  • Ability to use computer system to record materials received and shipped.
  • Physical ability to assist with warehouse operations. Able to lift 50 lbs.
Years of Experience needed:
  • 1+ years preferred
Level of Education:
  • HS Diploma
Systems/Software proficiencies:
  • None, basic computer skills
Certifications/Licenses:
  • License for shipping and receiving would be nice, not required.
Top Must have Skills:
  • Organized
Top Nice to have Skills:
  • License for shipping and receiving would be nice, not required. Previous experience.
Job Summary:
  • The Mail Services Specialist is crucial to the processing, preparation, and delivery of mail throughout Host-supported locations.
  • The individual in this role maintains a precise daily schedule for the delivery of mail, packages, copy products and stationery, and ensures that items are mailed and delivered quickly and efficiently.
  • The Mail Services Specialist is also responsible for stocking mail and postage supplies, inspecting deliveries and processing shipment requests with Host vendors.
  • This individual safeguards deliveries from damage and tampering, in addition to other duties such as responding to production needs.
Duties & Responsibilities:
  • Deliver mail, packages, copy products and stationery to assigned group/location per daily schedule.
  • Ensure that all packages received/delivered are shipped and/or delivered same day, or alternatively consignee with be advised of next day delivery.
  • Check daily and replenish, if necessary, all mail and postage supplies.
  • Audit delivered items with delivery invoices. Approve or reject deliveries based on inspections.
  • Check for contraband.
  • Ensure all shipped packages are adequately protected against damage.
  • Process shipment request with vendor, advising package owner of arrangements.
  • Apply appropriate postage amounts and required identification to outgoing mail and packages.
  • Stock copy rooms and provide first response for copier fleet production needs such as clearing jams (no tool repairs) and determining if a technician is needed.
  • May perform other duties to include but not limited to monitoring on-line production/copy requests, setup of conference rooms for client meetings, and answer telephones in a professional manner, direct calls, and take messages.
  • Performs other duties as assigned.
Qualifications:
  • High School diploma or GED equivalent required and a minimum of 1 - 2 years of related work experience in warehouse, shipping and receiving.
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
  • Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
  • Ability to effectively present information to an internal department and/or large groups of employees.
  • Comfortable meeting and engaging with new people.
  • Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
  • Requires basic knowledge of financial terms and principles.
  • Ability to calculate simple figures such as percentages.
  • Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
  • Ability to use computer system to record materials received and shipped.
  • Physical ability to assist with warehouse operations. Able to lift 50 lbs.
  • Driver/Motor Vehicle Operation - Position will require the ability to operate a motor vehicle and have a valid California Driver's License.?
Scope Of Responsibility:
  • Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Safety:
  • Complete at a satisfactory level all required and assigned HSE training
  • Follow all activity policies and procedures, including all HSE related requirements at all times
  • Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc.
  • Report any condition which you feel could result in an accident or injury and / or stop work if required
In addition:
  • Be aware of and understand all safe work practices and procedures and potential hazards associated with the work environment
  • Maintain and wear at all times required appropriate personal protective equipment (PPE)
  • Apply appropriate material handling techniques at all times,
  • Only operate warehouse equipment and machinery (e.g. pallet jacks, manlifts, etc.) if properly trained, qualified, and authorized to do so

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