Patient Registration Specialist I
2 months ago
High School Diploma or equivalent and 1 year experience with billing, financial screening, insurance verification, collections, and/or customer service
Job Summary:
This position facilitates access to UTMB services for new and returning patients, coordinates financial arrangements including financial screening and communicates with patients, referral sources, and the treatment team regarding patient access and financial issues.
Essential Job Functions:
Perform and master COR, ED, Admitting Registrations functions as defined in each area’s customized CBO tool
Verifies all patient demographic, insurance coverage, benefits, and authorization requirements for all services
Screens patient for financial responsibility and possible cash collections
Determines potential reimbursement sources available to the patient and directs patient toward financial assistance programs
Determines and collects appropriate deposit
Facilitation of referrals/prior authorizations
Eligibility determination of third-party programs
Serves as information resources for patients, physicians, nurses, and other health care professionals by providing accurate and currently applicable information to accomplish patient satisfaction and maximum reimbursement
Individual department specific knowledge and training of ABN and PPA agreement forms
Meets minimum job performance standards for successful probationary and annual review, or as needed on an individual basis
Demonstrate ability to maintain Registration Quality Assurance (Q/A) expectations as defined by specific departmental area as measured monthly and annually on performance review, scoring includes any errors reported via internal and outside sources not included in random Q/A process
Errors are to be corrected (or acknowledged) and returned within designated timeframe and will be monitored for excessive delayed response and compliance as monitored continuously and on annual performance review
Demonstrate ability to maintain acceptable Productivity Standard as defined by specific departmental area and measured monthly and annually on performance review
Reads and applies all announcements and relevant communications related to job duties as observed and monitored by Q/A process
Assists in the training and mentoring of new employees
Prioritizes and completes all work in an accurate, effective and efficient manner
Participates in team meetings/activities and supports the philosophy and goals of the team, department, and UTMB
Perform all other duties as assigned
Work Schedule:
Monday - Friday 8:00am - 5:00pm
Salary Range:
Actual salary commensurate with experience.
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.
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