Microsoft Solutions Specialist

2 weeks ago

Manchester, United States ViziRecruiter Full time

Industry:

Information Technology and Services Level:

Full Time Job Family:

Microsoft COE Location:

Remote, NH Compensation:

Salary Range: $64,000.00/Yr. - $80,650.00/Yr. Overview

Position Summary Working independently, with minimal direct supervision from the Manager of Microsoft Solution Sales, the Microsoft Solution Specialist (MSS) acts as a resource ... Works with customers to understand their business needs and to provide solution guidance, recommendations and purchasing options to our customers/prospects and ... Responsibilities

Analysis Assesses quote solutions and identifies better program and product suite options to share with customers and Account Managers. Produces cost analysis, product ... Acts as a dedicated consultative resource for Sales, Sales leadership, and customers focused on Microsoft solutions providing recommendations that best fit the goals of ... Technical Stays current on programs, technical knowledge, market trends and operational models. Engages in Microsoft opportunity conversations with customers to build ... Customer Care Presents on customer calls with all stakeholders providing options that provide clarity and control for customers based on their needs and budget. Utilizes a customer ... Support Supports customer Enterprise Agreements (EA) as an assigned resource to provide product, program and contract guidance to ensure investments support ... Quality Assurance Manages contract lifecycle for Enterprise Agreements to ensure subscription reconciliation, on-time placement of true-up, additional product and renewal orders ... Requirements

Skills Advanced user skills for Microsoft Suite (Excel, Outlook, Word, PowerPoint). Negotiation skills with ability to secure best purchasing agreement for customers and ... Knowledge Knowledge of Microsoft's lifecycle and renewals process for Enterprise Agreements, CSP, MPSA (Microsoft Products and Services Agreement) and Cloud ... Qualifications Bachelor's Degree or the equivalent combination of education and work experience. Consultative experience with Microsoft Online Services including M365, Azure ... About Us

At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose. Legal Disclaimer: Connection is committed to equal opportunity and proud to be affirmative action employers. view full text

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