Client Support Specialist
2 weeks ago
This is an entry-level position with on-the-job training and excellent growth opportunities
As a leading provider of US mobile data services for large business and enterprise customers, DataXoom is looking for someone who is passionate about delivering excellent customer support. In this role, you will be responsible for managing and processing help center requests, via tickets or the occasional inbound call, to support and maintain existing customer accounts.
What's in it for you?
A place where you can grow and push yourself further, where your leaders empower you and give you the tools to succeed. Here, you can work in an industry you love, have time for your family, and be proud of what you do. You'll get to work with a great team and have opportunities to learn and help shape the customer experience. Startup life can be challenging, but we believe in a relaxed yet high stakes work environment that encourages collaboration and innovation.
This job posting is part of a pipelining recruitment strategy and may be associated with other positions.
Requirements
- Proven work experience in providing ticket-based help desk support and demonstrated ability to handle customer account requests and updates efficiently and effectively
- Customer-service oriented with a problem-solving attitude, ensuring our customers' needs are met and exceeded.
- Creative, adaptable, with the ability to troubleshoot abstract concepts, find solutions and connected the dots in an agile work environment.
- Working knowledge of Microsoft Excel is a must, as you will be using this tool to process help desk support tickets and review data
- Tech-savvy with a willingness to learn about 5G/LTE data, mobile devices such as iPads, tablets, and wearables, and how these devices impact the workforce
- Display professional, positive, and courteous email etiquette when interacting with customers
- The ability to thrive under pressure while delivering solutions that exceed our customers' expectations
- Passion for our product, where you actively use it daily and think of ways to make it better, contributing to the success of our company and our customers
- Unwavering curiosity, always seeking to learn and improve yourself and those around you
- Organized with an eye for detail, possessing excellent organizational skills and a pixel-perfect attention to detail. You are proactive in following up and driving tasks to completion
- Excellent presentation, analytical, written, and verbal communication skills
- We are looking for someone who has a positive, "make it happen" attitude, an eagle-eyed attention to detail, both speed and accuracy in responding to customer account requests and is curious for learning about mobile data and devices such as phones, wearables, and tablets
If you are the best at what you do, then come work with us
Must be authorized to work in the U.S.; sponsorship is not available for this position.
This is an hourly position with a starting wage between $17 - $20/hour, commensurate with experience.
Benefits
We are eager to attract the best, so we offer competitive compensation and a generous benefits package
- Employer paid Medical, Dental, and Vision benefits
- Employer paid Long Term and Short-Term Disability
- Employer paid Life Insurance
- Generous time off
- 401K with company match
-
Client Support Specialist
2 weeks ago
Manchester, United States DataXoom Full timeAre you looking for a dynamic, exciting, and challenging opportunity? Do you want to work with a team of passionate individuals dedicated to providing top-notch customer service? Look no further! Our fast-growing company is seeking a knowledgeable and enthusiastic individual to join our team as a Client Support Specialist. This is an entry-level position...
-
Client Support Specialist
4 weeks ago
Manchester, United States DataXoom Full timeAre you looking for a dynamic, exciting, and challenging opportunity? Do you want to work with a team of passionate individuals dedicated to providing top-notch customer service? Look no further! Our fast-growing company is seeking a knowledgeable and enthusiastic individual to join our team as a Client Support Specialist. This is an entry-level position...
-
Client Support Specialist
1 month ago
Manchester, United States DataXoom Full timeAre you looking for a dynamic, exciting, and challenging opportunity? Do you want to work with a team of passionate individuals dedicated to providing top-notch customer service? Look no further! Our fast-growing company is seeking a knowledgeable and enthusiastic individual to join our team as a Client Support Specialist. This is an entry-level position...
-
Client Support Specialist
2 months ago
Manchester, United States DataXoom Full timeJob DescriptionJob DescriptionAre you looking for a dynamic, exciting, and challenging opportunity? Do you want to work with a team of passionate individuals dedicated to providing top-notch customer service? Look no further! Our fast-growing company is seeking a knowledgeable and enthusiastic individual to join our team as a Client Support Specialist. This...
-
Industrial Support Specialist
6 days ago
Manchester, United States Fuss & O'Neill Full timeDescription At Fuss & O'Neill, we have five core tenets that keep us honest - the first of which pertains to our employees: it is about providing a safe, stable, enriching, empowering, and satisfying work environment in which every employee's experience, expertise, character, and dignity are recognized, celebrated, respected, and rewarded. These are not...
-
Industrial Support Specialist
5 days ago
Manchester, United States Fuss & O'Neill's Full timeAt Fuss & O'Neill, we have five core tenets that keep us honest - the first of which pertains to our employees: it is about providing a safe, stable, enriching, empowering, and satisfying work environment in which every employee's experience, expertise, character, and dignity are recognized, celebrated, respected, and rewarded. These are not just words on a...
-
Peer Support Specialist- ACT TEAM
2 weeks ago
Manchester, United States West Central Behavioral Health Full time**Peer Support Specialist- ACT TEAM** **Department:** Claremont Adult Services **Location:** Claremont, NH **West Central Behavioral Health** **Peer Support for ACT TEAM** **West Central Behavioral Health is looking to hire someone prepared to make a positive difference in the lives of others.** The Peer Support Specialist uses his/her experience of recovery...
-
Community Support Specialist II
5 days ago
Manchester, United States Community Health Resources Full timeWith a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see what it means to us and what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters.JOB TITLE:Community Support...
-
Manchester, United States Community Health Resources Full timeWith a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see what it means to us and what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters. JOB TITLE:Recovery Support...
-
Manchester, United States Community Health Resources Full timeWith a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters. JOB TITLE: Recovery...
-
Community Support Specialist II
6 days ago
Manchester, United States Community Health Resources Full timeWith a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters. JOB TITLE: Community...
-
Community Support Specialist II
5 days ago
Manchester, United States Community Health Resources Full timeWith a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see what it means to us and what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters. JOB TITLE:Community...
-
Family Support Specialist
6 days ago
Manchester, United States Waypoint Full timeJob DescriptionJob DescriptionAbout the team We value diversity and inclusion and encourage staff to bring their authentic selves to work. Our fearless approach to challenges is the very foundation upon which we thrive. Challenges are faced without fear, hard work is a given and all embrace new thinking and ways of doing things. We make decisions that others...
-
Family Support Specialist
4 weeks ago
Manchester, United States Waypoint Full timeJob DescriptionJob DescriptionAbout the team We value diversity and inclusion and encourage staff to bring their authentic selves to work. Our fearless approach to challenges is the very foundation upon which we thrive. Challenges are faced without fear, hard work is a given and all embrace new thinking and ways of doing things. We make decisions that others...
-
IT Support Specialist
6 days ago
Manchester, United States Linbar Solutions Full timeIT DEVELOPMENT SUPPORT SPECIALIST Grade: Reports to: Department: Systems / IT Classification: Location: Date: ...
-
Senior Technical Support Specialist
2 weeks ago
Manchester, New Hampshire, United States Motion Recruitment Full timeOur client, which is a leading coffee manufacturer, is currently looking for a Senior Tech Support Specialist to add to their team. This is a company that has had crazy growth, and in doing so needs additional tech support to help with their office and warehouse locations in Manchester, TN.Right now, they are a large Windows shop that work a bit with some of...
-
Family Support Specialist
4 days ago
Manchester, United States The Village for Families & Children Full timeJob DescriptionStarting Annual Salary: $44,000Quality Parenting Centers Specialist(s) QPC:Responsible for provision of Quality Parenting Center family visits. Provide visitation services to families referred by DCF following the removal of a child(ren) due to abuse or neglect. Will conduct weekly family visits and work closely with the bio-family and...
-
Adult Peer Support Specialist
4 days ago
Manchester, United States Cumberland River Behavioral Health, Inc. Full timeJob DescriptionJob DescriptionJob Title: Adult Peer Support Specialist Qualifications: Must have good oral and written communication skills. The peer specialist may have a college degree in a human services field, high school diploma. Have experience as a recipient of mental health services and/or recovery services and is willing to use and share his or her...
-
Family Support Specialist
5 days ago
Manchester, United States The Village for Families & Children Full timeJob Description Starting Annual Salary: $44,000Quality Parenting Centers Specialist(s) QPC: Responsible for provision of Quality Parenting Center family visits. Provide visitation services to families referred by DCF following the removal of a child(ren) due to abuse or neglect. Will conduct weekly family visits and work closely with the bio-family and...
-
Family Support Specialist
6 days ago
Manchester, United States The Village for Families & Children Full timeJob Description Starting Annual Salary: $44,000Quality Parenting Centers Specialist(s) QPC: Responsible for provision of Quality Parenting Center family visits. Provide visitation services to families referred by DCF following the removal of a child(ren) due to abuse or neglect. Will conduct weekly family visits and work closely with the bio-family and...
