Registered Client Service Associate

2 weeks ago

Cockeysville, United States Raymond James Financial Incorporated Full time

Job Summary

Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical administrative support to Financial Advisors, their prospective and existing clients and other branch staff team members. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. Come grow with us and see where a career at Raymond James could take you

Essential Duties and Responsibilities

• Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.

• Works both independently and within a dynamic team environment to provide crucial support to the financial advisors and branch office.

• Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies.

• Ensures key client information and documentation is current with firm and industry requirements, rules and regulations.

• Processes and monitors the transfer of assets to ensure all assets and cost basis were successfully received.

• Monitors available cash awaiting investment, including running weekly cash and cash equivalent reports and contacting clients with investment opportunities to maximize returns.

• Reviews, assesses and responds to all corporate action items and client account alerts.

• Prepares financial reports, spreadsheets and other materials for client meetings.

• Inputs orders and rebalances portfolios on behalf of the Financial Advisors.

• Creates and maintains records and files utilizing Client Relationship Management (CRM) software.

• Assists Financial Advisors with marketing efforts including seminars and other client-facing events.

• Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures.

• Performs other duties and responsibilities as assigned.

Qualifications:

Knowledge, Skills, and Abilities

Knowledge of

• Company's working structure, policies, mission, and strategies.

• Managed account platforms.

• General office practices, procedures, and methods.

• Investment concepts, practices and procedures used in the securities industry.

• Financial markets, products and industry regulations.

• Trading terminology.

Skill in

• Client Relationship Management (CRM) software, or similar contact management software.

• Goal planning software.

• Excel, including developing spreadsheets as needed and for ongoing reporting.

• Effective communication across multiple client interactive platforms (in-person, virtual, phone and mail)

Ability to

• Operate standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

• Analyze and research account information.

• Organize, manage, and track multiple, detailed tasks and assignments with. frequently changing priorities and deadlines in a fast-paced, task-oriented work environment.

• Identify time sensitive items and assess competing priorities.

• Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns.

• Handle stressful situations and provide a high level of customer service in a calm and professional manner.

• Analyze problems and establish solutions in a fast paced environment.

• Use mathematics sufficient to process account and transaction information.

• Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually.

• Work both independently and as part of a cohesive team.

• Provide a high level of customer service.

Educational/Previous Experience Requirements

Education/Previous Experience

• High School Diploma or equivalent and one (1) or more years securities industry or related work experience preferred.

• OR ~

• An equivalent combination of experience, education, and/or training as approved by Human Resources.

Licenses/Certifications

• SIE required provided that an exemption or grandfathering cannot be applied.

• Series 7 required.

• Series 63, 65 and/or 66 as required by state.

Raymond James Guiding Behaviors

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcome

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm #J-18808-Ljbffr

  • Client Associate/Registered Client Associate

    4 weeks ago

    Cockeysville, Maryland, United States Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to...

  • Registered Client Associate/Client Associate

    4 weeks ago

    Cockeysville, Maryland, United States Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to...

  • Member Services Associate

    4 weeks ago

    Cockeysville, United States The Padonia Corporation Full time

    Job DescriptionJob DescriptionMember Services AssociateFull-Time/Non-Exempt/Seasonal Reports To: Club Services Manager Job Summary:The Member Services Associate is a multi-faceted position that will be responsible for Member & Guest Check In, Membership & Office Administration, Park Entrance Operations, Food & Beverage Service, and Events. Responsibilities:...

  • Registered Dietitian

    2 hours ago

    Cockeysville, United States CoreLife Full time

    Job DescriptionJob DescriptionRegistered dietitian AT CORELIFE—A Partner of MEDSTAR HEALTH *****Sign-on bonus based on experience*****Join us at MedStar Health, where we offer a uniquely rewarding career in partnership with CoreLife. At CoreLife, we understand that obesity and chronic illnesses are not isolated but deeply intertwined with social...

  • Healthcare Financial/Actuarial Senior Associate

    2 weeks ago

    Cockeysville, United States WTW Full time

    Candidates from the following locations will be considered: Arlington, VA, Atlanta, GA, Charlotte, NC, Glen Allen, VA, Hunt Valley, MD, Nashville, TN, Potomac, MD As a Healthcare Financial/Actuarial Senior Associate you will be a key member of the Financial Actuarial & Analytics (FAA) Community of Expertise. You will substantially contribute to a wide...

  • Registered Behavior Technician

    2 weeks ago

    Cockeysville, United States Steps Full time

    Job DescriptionJob DescriptionLooking for evening hours?You are in the perfect place!Join our amazing autism treatment team offering behavior therapy to those on the autism spectrum. We are looking to hire a Behavior Therapist or Registered Behavior Technician (RBT) Monday-Friday 4pm-7pm Our Behavioral Therapists provide therapy based upon the principles of...

  • Registered Behavior Technician

    4 weeks ago

    Cockeysville, United States Steps Full time

    Job DescriptionJob DescriptionLooking for evening hours?You are in the perfect place!Join our amazing autism treatment team offering behavior therapy to those on the autism spectrum. We are looking to hire a Behavior Therapist or Registered Behavior Technician (RBT) Monday-Friday 4pm-7pm Our Behavioral Therapists provide therapy based upon the principles of...

  • Registered Behavior Technician

    7 days ago

    Cockeysville, United States Steps Full time

    Job DescriptionJob DescriptionAre you looking to gain evening hours while working with those who are on the Autism Spectrum?You are in the perfect place!Join our amazing autism treatment team offering behavior therapy to those on the autism spectrum. We are looking to hire a Behavior Therapist or Registered Behavior Technician (RBT) Monday-Friday 4pm-7pm Our...

  • Registered Behavior Technician

    7 days ago

    Cockeysville, United States Steps Full time

    Job DescriptionJob DescriptionAre you looking to gain evening hours while working with those who are on the Autism Spectrum?You are in the perfect place!Join our amazing autism treatment team offering behavior therapy to those on the autism spectrum. We are looking to hire a Behavior Therapist or Registered Behavior Technician (RBT) Monday-Friday 4pm-7pm Our...

  • Customer Service Agent

    4 weeks ago

    Cockeysville, United States UPS Full time

    UPS is hiring individuals to work as Customer Service Associates to fill Part-Time, Full-Time and seasonal positions. Multiple shifts are available from morning to night and no experience is required. This work involves contact with customers who are shipping packages. You will check shipping addresses, perform packaging quality inspections and complete...

  • PM Hours Registered Behavior Technician

    4 weeks ago

    Cockeysville, United States Steps Full time

    Job DescriptionJob DescriptionLooking to gain evening hours in your work day and support those in your community?Join our amazing autism treatment team offering behavior therapy to those on the autism spectrum. We are looking to hire a Behavior Therapist or Registered Behavior Technician (RBT) Monday-Friday 4pm-7pm Our Behavioral Therapists provide therapy...

  • PM Hours Registered Behavior Technician

    2 weeks ago

    Cockeysville, United States Steps Full time

    Job DescriptionJob DescriptionLooking to gain evening hours in your work day and support those in your community?Join our amazing autism treatment team offering behavior therapy to those on the autism spectrum. We are looking to hire a Behavior Therapist or Registered Behavior Technician (RBT) Monday-Friday 4pm-7pm Our Behavioral Therapists provide therapy...

  • Sales Associate

    2 weeks ago

    Cockeysville, United States Leslie's Full time

    DIVE IN TO A NEW CAREER WITH LESLIE'S: Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and...

  • Registered Nurse- Labor

    4 weeks ago

    Cockeysville, United States Mercy Full time

    Summary Mercy Medical Center, the only midsize hospital in the state of Maryland named a “Best Employer” by Forbes Magazine and recognized as one of the Top 150 Places to Work in Healthcare by Becker’s Healthcare is hiring Registered Nurses! Come join our family of dedicated medical professionals! Military veterans are also encouraged to...

  • Registered Nurse

    4 weeks ago

    Cockeysville, United States Mercy Full time

    Summary Mercy Medical Center, the only midsize hospital in the state of Maryland named a “Best Employer” by Forbes Magazine and recognized as one of the Top 150 Places to Work in Healthcare by Becker’s Healthcare is hiring Operating Room Registered Nurses! Come join our family of dedicated medical professionals! Military veterans are also...

  • Hotel Guest Services Weekend Availability

    2 weeks ago

    Cockeysville, United States Embassy Suites Full time

    As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Greet guests and complete the...

  • Hotel Guest Services Weekend Availability

    2 weeks ago

    Cockeysville, United States Embassy Suites Full time

    As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: •Greet guests and complete the...

  • Retail Associate, Electronics Repair

    1 week ago

    Cockeysville, United States Asurion Full time

    **** **Retail Associate, Electronics Repair** * Resolve customer issues by troubleshooting and repairing their electronic devices * Sell personalized product solutions that meet customer needs * Expand your knowledge of UBreakiFixs products and culture * Deliver world class customer service * Demonstrate UBreakiFixs Core Values in all interactions * Be...

  • Customer Service Lead

    4 weeks ago

    Cockeysville, United States Carroll Water Systems, Inc. Full time

    A customer service leader is a trained staff whose role is to provide high quality customer service to customers to ensure smooth flow of inquiries and complaints through effectively managing a team made up of customer service workers. The job description of the customer service leader is to motivate, coach, inspire, train and direct the customer service...

  • Life Insurance Producer

    2 weeks ago

    Cockeysville, United States Thompson Financial Group Full time

    Are you a qualified insurance professional looking to expand your customer base and improve your results? Do you need the help of a professional mentor and the resources of a local firm to move forward? Our enlistment team will be delighted to meet you! Our agency is equipped with coaches, in-house specialists, and joint work opportunities. We provide a vast...