Patient Access Specialist
3 weeks ago
Department: Patient Access Position: Specialist, Patient Access Employee Category: Non-Exempt Reporting Relationship: Patient Access Supervisor Character Qualities: Attentiveness-Showing the worth of a person or task by giving my undivided concentration. Discernment- Understanding the deeper reason why things happen. Resourcefulness- Making wise use of what others might overlook or disregard. Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: Perform duties, under direction of Patient Access Supervisor, in scheduling and providing assistance to patients to access Variety Care services throughout all clinics. Provides excellent customer service, answers telephones in a timely fashion, facilitates appointments, and follows all operational and clinical guidelines to provide service excellence. Communicates with Care teams to support an efficient delivery of care. Familiar with all services provided within our clinics and provides patient access through scheduling of appointments, telehealth services or connection to key resource departments. Primary Duties and Responsibilities: Provides excellent customer service and appropriate telephone etiquette at all times and schedules the patient based on their needs. Provides good verbal communication through active listening skills; personalized and attentive service and a caring and thoughtful attitude. Manages all incoming telephone calls and represents the VC health center as a first point of contact with a pleasant and professional demeanor. Strives to consistently meets and/or exceeds individual Patient Access performance measures. Proficient in EPIC (EMR) scheduling and Patient Access workflows to ensure appropriate documentation in patient communication, inbasket messaging, and patient data. Utilizes screening tools such as Symptom Screener to ensure patient acuity is assessed for the most appropriate service. Attends employee meetings and staff trainings to ensure continuous quality improvement in job performance. Obtains accurate and required information/documentation from patient at time of call. Utilizes Patient Access LEADS in coaching opportunities, job training, daily questions. Follows HIPAA guidelines and OCHS Privacy policy and procedure. Assures that office equipment is in good working order. Notifies appropriate staff members if problems arise. Able to handle patient/specialty complaints and seeks out manager assistance when needed. Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. Performs Other duties as assigned. Requirements, Special Skills or Knowledge: High School Diploma or GED. Computer experience, competency in data entry-business applications. Direct experience working with the public in customer service role in retail or phone. Expert communication-listening skills. Experience working with confidential information. Expert organizational skills - able to concentrate, and prioritize work in an active environment. Expert communication skills-ability to handle conflict, critical thinking and empathy-patient and customer service focused. Preferred Requirements, Special Skills or Knowledge: Medical Assistant experience. Experience with direct patient care. Bilingual (Spanish/English). Background knowledge of a medical environment. Understands medical terminology. Tele-marketing or previous call center experience. Experience OCHIN/EPIC Patient Service Representative experience. Patient Access Specialist experience. Essential Functions: Must be able to lift 25 pounds. Able to sit for long periods of time
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Patient Access Specialist
3 weeks ago
Edmond, United States INTEGRIS Health Full timeJob DescriptionINTEGRIS Health Baptist Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Monday - Friday 5am - 1:30pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their...
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Patient Access Specialist
2 weeks ago
Edmond, United States INTEGRIS Health Full timeINTEGRIS Health Cardiovascular Physicians, Oklahomas largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, youll work Monday Friday Days with our team providing except Patient Access, Specialist, Cardio, Patient, Health, Healthcare
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Patient Access Specialist Sr
1 month ago
Edmond, United States INTEGRIS Health Full timeJob DescriptionINTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Access Specialist Sr in Oklahoma City, OK. In this position, you'll work Monday - Friday 8:30am - 5pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If...
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Patient Access Specialist I/ North Campus
1 week ago
Edmond, United States Oklahoma Heart Hospital Full timeOverviewONE TEAM. ALL HEART. At Oklahoma Heart Hospital (OHH), patient care is at the heart of everything we do. This physician owned hospital was designed by cardiologists to ensure that patients receive expert, individualized care with utmost comfort. OHH offers a competitive benefits program to all team members from the first day of employment.Top Tier...
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Patient Access Representative
2 weeks ago
Edmond, United States Mercy Full timeWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
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Patient Access Representative
3 weeks ago
Edmond, United States Mercy Full timeWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
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Patient Access Representative
1 week ago
Edmond, United States Mercy Full timeWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
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Patient Access Representative
1 day ago
Edmond, United States Mercy Full timeWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
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Access Reimbursement Manager
2 weeks ago
Edmond, United States Syneos Health Careers Full timeDescription You are an expert facilitator: you open doors, foster communication, and bridge the gap. In this role, you will operate as the subject-matter expert on reimbursement, access, and coverage issues affecting the clients' product. Educate HCPs and their staff on matters related to reimbursement, access and coverage to facilitate appropriate patient...
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Patient Access Team Lead
2 weeks ago
Edmond, United States Ou Health Full timePosition Title: Patient Access Team Lead - Oklahoma Children's Hospital, Weekdays, 7:30A - 4:00P Department: Admitting Job Description: General Description: Responsible for providing feedback on daily registration processes and staffing issues to the Patient Access Supervisor. Aid staff level employees as necessary to ensure compliance with department...
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Patient Service Representative
3 weeks ago
Edmond, United States Variety Care Full timeDepartment : Administration Position : Patient Service Representative - Float Employee Category : Non-Exempt Reporting Relationship : Clinical Operations PSR Training Supervisor Character Qualities: Attentiveness - Showing the worth of a person or task by giving my undivided concentration. Enthusiasm - Expressing my joy in each task as I give it my best...
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Field Reimbursement Specialist
7 days ago
Edmond, United States Syneos Health Careers Full timeDescription You are an expert facilitator: you open doors, foster communication, and bridge the gap. In this role, you will be responsible for the management of defined accounts in a specified geographic region in the respiratory therapeutic area, specifically supporting our client's products. The Field Reimbursement Specialist (FRS) will execute the...
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Child Life Specialist
2 weeks ago
Edmond, United States INTEGRIS Health Full timeJob DescriptionINTEGRIS Health Baptist Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Child Life Specialist-Emergency Department in Oklahoma City, Oklahoma. In this position, you'll work 10am-10pm with our child life team providing exceptional care to those who have entrusted INTEGRIS Health with their...
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Child Life Specialist
1 day ago
Edmond, United States INTEGRIS Health Full timeJob DescriptionINTEGRIS Health Baptist Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Child Life Specialist-Emergency Department in Oklahoma City, Oklahoma. In this position, you'll work 10am-10pm with our child life team providing exceptional care to those who have entrusted INTEGRIS Health with their...
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Patient Service Representative
4 weeks ago
Edmond, United States US Derm Support Roles Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our Oklahoma City clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process,...
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Patient Service Representative
24 hours ago
Edmond, United States US Derm Support Roles Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our Oklahoma City clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process,...
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Customer Service Specialist
7 days ago
Edmond, United States Brightree Full timeCustomer Service Specialist -Resupply page is loaded **Customer Service Specialist -Resupply** **Customer Service Specialist -Resupply** locationsOklahoma City, OK, United States time typeFull time posted onPosted 27 Days Ago job requisition idJR_011238 ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is...
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Merchandiser Specialist
1 day ago
Edmond, United States Acosta Full timeMerchandiser Specialist General Information Company: PRE-US Location: EDMOND, Oklahoma, 73003 Ref #: 39306 Function: Merchandising Employment Duration: Part-time Description and Requirements As a Premium Merchandiser Specialist, you'll represent hundreds of brands across several retail locations. You will work with a diverse set of...
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Customer Service Specialist
7 days ago
Edmond, United States Rollins Full time** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO15950 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. Our **Customer Service Specialists** are...
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Edmond, United States NorthCare Full timeJob Details Job Location: Edmond Office - Edmond, OK Position Type: Full Time Salary Range: $20.20 Hourly Job Category: Nonprofit - Social Services Description Are you ready to make a meaningful impact in your community? Do you thrive in fast-paced environments where you can utilize your expertise to assist individuals in crisis? If so, we have an...
