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LPN Telephonic Case Manager
2 months ago
Please note this is a clinic-based role; NOT remote
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Southwest Medical, part of OptumCare, is a multi-specialty group of physicians, Nurse Practitioners, and Physician Assistants consisting of over 300 providers, 21 medical health centers including six urgent care clinics, four convenient care centers, two lifestyle centers catering to older adults, an outpatient surgery center, home health, hospice and palliative care services, plus E-visits and online options via Now Clinic telemedicine technology. Southwest Medical offers patients compassion, innovation, and quality care throughout southern Nevada. Southwest Medical is headquartered in the greater Las Vegas, NV area.
Primary Responsibilities:
- Telephonic LPN position
- Review medical charts to determine if patient follow up needed
- Contact patients and make sure hospital follow up appointment is scheduled
- Track patient follow up appointment status
- Coordinate with and support RNs
- Review daily reports , identify patients applicable for out-patient case management and create referrals
- Telephonic position with occasional face to face patient contact in SMA clinics
- Identify gaps in patient careresulting from lack of HH f/u, DME not being delivered etc.
- Coordinate with multiple SMA/Optum departments throughout the continuum to ensure timely care coordination
- Create reports to quantify departmental metrics for all staff members
- Excellent customer service
- Ability to adapt to change
- Other responsibilities as assigned
Required Qualifications:
- High school diploma or GED
- Current, unrestricted NV LPN license or temporary NV LPN license with the ability to obtain permanent NV LPN license upon expiration of temporary NV LPN license
- CPR certification or willing to obtain within 30 days of hire
- 2+ years of clinical nursing experience required (preferably in an acute care or clinic setting)
- Experience using EMR
- Microsoft Office proficiency (Word, Excel)
Nevada Residents Only: The hourly range for this role is $19.47 to $38.08 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
