Head of Engineering, Lower Middle Market

2 weeks ago

Jersey City, United States Combined Insurance Full time

As Chubb’s Head of Engineering, North America Lower Middle Market (LMM), you will hold a highly visible and critical executive leadership role within our team. We will

look to you to develop and drive the execution of both our business technology strategy and future state application roadmap in alignment with business goals and drivers. You will be tasked with implementing a digitally enabled business focused on automation and driving a better end-to-end experience for customers, agents and brokers. With us, you will have the opportunity to pursue emerging technologies that offer potential value to Lower Middle Market business customers and the company in general to modernize our legacy policy administration, underwriting and servicing systems. Finally, as we shift to create an engineering culture focused on industry engineering best practices that enable reliable, performant and scalable strategic solutions, we will look to you to ensure that our LMM technology team continues striving

to be closely aligned and embedded with the business, collaborating across the organization to leverage Agile methodologies as they deliver high-value business capabilities.

In this role, you will:

Demonstrate exceptional leadership skills driving and promoting a culture of focus and collaborative execution with integrity; exhibit strong collaboration skills to ensure the goals of Lower Middle Market technology are met

Accountable for the quality of engineering deliverables from the relevant Agile teams working on Lower Middle Market products and systems across the North America Lower Middle Market group

Identify, promote, define and design practical and innovative business engineering solutions in line with business technology strategies managing from qualified idea, concept/business requirements through design

Build out Chubb engineering team for Lower Middle Market inclusive of US, India and Mexico locations

Establish and drive adoption of automated testing resulting in improved quality and speed-to-market

Prepare and provide executive updates and recommendations on technology delivery needed to meet business OKRs

Act as a change agent to transform the team to be deeply technical with a “digital first” mindset

Ensure that Lower Middle Market technology maintains immediate and long-term system stability and quality through product design processes and procedures

Challenge conventional practices and status quo with the goal of continually improving technology’s abilities to deliver practical business solutions

Develop future leaders of technology and drive agility, strategy, innovation and collaboration

Promote the most effective and efficient means of delivering technology products and services through reuse, sharing, buying vs. building, etc.

Ensure compliance with corporate technology standards, guidelines and best practices regarding information technology, application security and data privacy, data integrity and architecture

Establish and maintain a high level of business trust and confidence in the technology team’s knowledge of and concern for Lower Middle Market business issues

Identify and collaborate to use critical technology and business unit resources required to support Lower Middle Market and enterprise technology, and business unit objectives

Maximize Lower Middle Market return on investment in technology

Ensure solutions are designed in the most cost-effective manner and develop and work within the Lower Middle Market technology budget

Ensure compliance of Lower Middle Market technology maintains alignment with enterprise technology principles

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