Front Desk Guest Service Agent
4 days ago
Up to $1000 hiring bonus for new hires that meet eligibility requirements
Required Skills & Abilities:
-Two (2) years of direct customer service experience required
-Previous hotel front desk experience preferred
-Previous Hilton Brand experience a plus
-Flexible to work AM and PM shifts, mid-shifts, weekends and holidays
-Must have the ability to communicate in English, both verbal and written
-High comfortability in working with computers
-Must be able to stand/walk for at least eight (8) hours
-Basic mathematical skills for cash handling purposes
Job Description:
-Welcome guests, complete check-in process and explain hotel amenities/offers
-Provide a caring and rewarding memorable experience for all guests
-Promote hotel services and facilities for revenue opportunities
-Respond to guest inquiries and requests in a timely, friendly and efficient manner
-Resolve guest complaints and provide solutions to ensure guest satisfaction
Benefits:
-Hiring bonus
-Medical, dental and vision insurance
-Matching 401k
-Free life insurance
-Paid time off
-Holiday pay
-Free lunch
-Hotel discount program
-Monetary incentive programs
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Front Desk Agent
1 month ago
Houston, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Hyatt Regency Houston Galleria [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...
-
Front Desk Agent
3 weeks ago
Houston, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Hilton Houston Medical Center [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
-
Front Desk Agent>
6 months ago
Houston, United States Four Seasons Full timeFour Seasons - 1300 Lamar street [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests promptly and professionally; Assist with reservations and room assignments;...
-
Front Desk Agent
4 days ago
Houston, United States Marriott Full timeMarriott Hotels - JobID: AA2F6C57A1F35BF026416E4DABC52D21 [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Maintain a clean and organized front desk area; Process...
-
Front Desk Agent
1 month ago
Houston, Texas, United States Residence Inn Houston Dt Conv. Full timeJob SummaryAs a Front Desk Agent at Residence Inn Houston Downtown/Convention Center, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests. This includes greeting and registering guests, handling room reservations, and resolving any issues that may arise during their stay.ResponsibilitiesGuest Service:...
-
Guest Service Agent
7 months ago
Houston, United States Hersha Hospitality Management Full timeGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Your Focus. Immediately Guest Service, Agent, Service, Guest, Sales Coordinator, Office Manager, Retail
-
Front Desk Agent
3 days ago
Houston, United States Hotel Granduca Houston Full timeCompany Description Hotel Granduca Houston, part of Leading Hotels of the World, and a partner of Forbes Travel Guide, sets the standard for luxury service in Houston. Located in Uptown Park near the Galleria, the hotel offers 121 rooms and suites. The property is completing an incredible renovation finishing late December 2024. Role Description This is a...
-
Front Desk Agent
15 hours ago
Houston, United States Hotel Granduca Houston Full timeCompany Description Hotel Granduca Houston, part of Leading Hotels of the World, and a partner of Forbes Travel Guide, sets the standard for luxury service in Houston. Located in Uptown Park near the Galleria, the hotel offers 121 rooms and suites. The property is completing an incredible renovation finishing late December 2024. Role Description This is a...
-
Front Desk Agent
3 days ago
Houston, United States Hotel Granduca Houston Full timeCompany Description Hotel Granduca Houston, part of Leading Hotels of the World, and a partner of Forbes Travel Guide, sets the standard for luxury service in Houston. Located in Uptown Park near the Galleria, the hotel offers 121 rooms and suites. The property is completing an incredible renovation finishing late December 2024. Role Description This is a...
-
Front Desk Agent Westin
6 months ago
Houston, United States The Westin Full timeOverview: Front Desk Agent A Front Desk Agent is responsible for welcoming and providing friendly service to guests. Responsibilities: Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees Register arriving guests by completing appropriate paperwork and obtaining...
-
Hotel Front Desk Agent
4 months ago
Houston, United States Sheraton Houston Airport Full timeDescription We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...
-
Front Desk Agent
1 month ago
Houston, United States Four Seasons Hotels & Resorts Full timeAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Front Desk, Agent, Guest Experience, Office Manager, Hospitality
-
Front Desk Agent
2 months ago
Houston, United States Atrium Hospitality Full timeHotel: Houston Marriott. Front Desk Agent. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Starting: $14 At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring Front Desk, Agent, Customer Service, Hospitality, Hotel, Associate
-
Front Desk Agent
4 weeks ago
Houston, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Hotel Front Desk Agent
4 months ago
Houston, United States Houston Marriott Westchase Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Front Desk Agent
4 weeks ago
Houston, United States Pyramid Global Hospitality Full timeHouston Marriott Westchase Hotel is looking for Experienced Front Desk Agents. About Us: At Pyramid Global Hospitality, we believe in the power of our team members. We value, support, and recognize the unique contributions of everyone. By fostering a Front Desk, Agent, Hospitality, Hotel, Support
-
Front Desk Agent
1 month ago
Houston, United States MCR Hotels Full timeThe Front Desk Agent at theAloft Houston Downtown is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and...
-
Front Desk Agent
4 months ago
Houston, United States Springhill Suites Hou DT Convention Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Agent
4 months ago
Houston, United States Residence Inn Houston Dt Conv. Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Representative
1 month ago
Houston, Texas, United States Marriott International Full timeJob SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at Marriott International. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay.Key ResponsibilitiesProcess guest arrivals and departures,...