Resolution Specialist, Customer Escalations

Position Summary... What you'll do... Provides administrative support to supervisor and team by booking and arranging travel; creating and submitting expense reports; scheduling meetings and reserving meeting rooms; organizing and coordinating meetings and events; monitoring email and meeting requests; answering and transferring calls; taking messages;...

As a IT Specialist at, you will be responsible for providing timely technical support and assistance to end-users, ensuring their technology-related issues are resolved efficiently. You will play a key role in maintaining the productivity and satisfaction of our user community.Responsibilities:End-User Support:Respond to and resolve technical inquiries,...

Opportunity: Position Description: Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May...

Job Description - The Service Desk team works collaboratively with users and Information Technology (IT) teammembers to ensure customer computers, desktop phones, mobile devices, peripherals and coreservices are available and operational to provide a quality customer experience at all times. They document and resolve IT tickets related to hardware, software,...

Job Description - The Service Desk team works collaboratively with users and Information Technology (IT) teammembers to ensure customer computers, desktop phones, mobile devices, peripherals and coreservices are available and operational to provide a quality customer experience at all times. They document and resolve IT tickets related to hardware, software,...

Job Description - The Service Desk team works collaboratively with users and Information Technology (IT) teammembers to ensure customer computers, desktop phones, mobile devices, peripherals and coreservices are available and operational to provide a quality customer experience at all times. They document and resolve IT tickets related to hardware, software,...

Customer Care Specialist Location: Colorado Springs, CO Do you have previous customer service experience, and do you enjoy making an impact? We are seeking a Customer Care Specialist for our Colorado Springs, CO office. The primary responsibility is to administer TMS (Transcranial Magnetic Stimulation) treatment and to provide excellent customer experience...

Job DescriptionJob DescriptionWe are seeking a Customer Service Scheduling Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and...

Job DescriptionJob DescriptionJob Description: Customer Intake SpecialistABOUT USWorthmann Roofing is the premier roofing, gutter, window, siding, and restoration service provider in Florida, providing home and business owners with the best repair and replacement services. Worthmann and its owners are dedicated to providing its customers the best possible...

Job Description: We are in need of a Tier 2 T/S SCI Poly to work mid shift on a modified panama shift to support the Defense Intelligence AgencyCandidates must be able SCI eligible and be able to obtain a POLYSupporting worldwide DIA (Defense Intelligence Agency) as the First point of contact for IT problem resolutions, helping to increase user satisfaction,...

Do you work in a carrier NOC, and your ideas for improvement are over looked? Are you looking for new opportunities to implement proactive monitoring and better reliability for customers? Cal.net is seeking an individual with current NOC expertise that can bring new ideas and implementation. Cal.net is a fast paced and alwayschanging environment as we work...

Do you work in a carrier NOC, and your ideas for improvement are over looked? Are you looking for  new opportunities to implement proactive monitoring and better reliability for customers? Cal.net is seeking an individual with current NOC expertise that can bring new ideas and implementation. Cal.net is a fast paced and always changing environment as we...

Do you work in a carrier NOC, and your ideas for improvement are over looked? Are you looking for new opportunities to implement proactive monitoring and better reliability for customers? Cal.net is seekingan individual with current NOC expertise that can bring new ideas and implementation. Cal.net is a fast paced and always changing environment as we work...

Do you work in a carrier NOC, and your ideas for improvement are over looked? Are you looking for new opportunities to implement proactive monitoring and better reliability for customers? Cal.net is seekingan individual with current NOC expertise that can bring new ideas and implementation. Cal.net is a fast paced and always changing environment as we work...

Job Summary:The Billing and Coding Specialist is responsible for supporting the department in maximizing revenue and cash flow by validating ICD and CPT codes, performing charge entries, following up on all outstanding A/R, including resolution of denials, and generating effective written appeals to carriers to maximize reimbursement on incorrectly denied...

Desktop Systems AdministratorOnsite- Siloam Springs. Occasional travel 1-hour offsite Schedule- 8 am-5 pm, weekends, holidays, early mornings, and late nights as needed2+ years of experience, MS Office, ticketing, networking protocolsThis position is responsible for supporting end-user issues escalated by the Service Desk and fulfilling end-user service...

Desktop Systems AdministratorOnsite- Siloam Springs. Occasional travel 1-hour offsite Schedule- 8 am-5 pm, weekends, holidays, early mornings, and late nights as needed2+ years of experience, MS Office, ticketing, networking protocolsThis position is responsible for supporting end-user issues escalated by the Service Desk and fulfilling end-user service...

Job DescriptionJob DescriptionWho are we?At Triangle Home Services, we live by our motto that we are professionals serving professionals. We offer an environment where our team members exercise respect, integrity, service and excellence. We keep our promises, improve quality of life, and fulfill the need for peace of mind at every interaction.Position...

Job Description - Customer Success Manager (FLU014183) Job Description Customer Success Manager - FLU014183 About Us : Fluke Corporation is the world leader in the manufacture, distribution and service of electronic test tools and software. We are a dynamic market leader with sound financial health. The Fluke brand has a reputation for portability,...

Express - JobID: 36957 [Store Supervisor] As an Associate Keyholder at Express, you'll: Perform opening and closing procedures such as balancing registers, preparing deposits, and activating the security system; Perform overrides at checkout as needed; Positively resolve customer service-related issues as they arise and determine a resolution or escalate...