Sales Associate, Holiday Seasonal, Mission Viejo

7 months ago

Mission Viejo, United States Williams-Sonoma Full time

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You're excited about this opportunity because you will...

Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards

Achieve established sales and contest goals Maintain knowledge of current sales and promotions

Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders

Utilize effective selling techniques to build multiple sales and increase productivity

Demonstrate comprehensive product knowledge, including features and benefits

Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges

Assist in implementation and maintenance of visual merchandise presentation, signage and lighting

Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed

Process, ticket, and restock merchandise as needed

Perform other duties as assigned by management

Comply with all Company policies and procedures

Why you will love working at Williams-Sonoma, Inc.

We're a successful, fast-growing company with an entrepreneurial vibe

A technologically and data-driven business

Competitive salaries and comprehensive health benefits

We're at the forefront of tech and retail, redefining technology for the next generation

We're passionate about our internal and external clients and live/breathe the client experience

We get to be creative daily

A smart, experienced leadership team that wants to do it right and is open to new ideas

We believe in autonomy and reward taking initiative

We have fun

We're excited about you because...

Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale

Succeed in a team environment, while able to work independently & manage your own time

Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box

Know what questions to ask your customers in order to understand their personal cooking style & needs

Enjoy discovering the customer's style, lifestyle & story to connect them to the right products

Most successful when provided with clearly defined daily sales goals & metrics

High school diploma or equivalent preferred

1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)

Proven ability to prioritize and handle multiple tasks simultaneously

Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques

Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Physical Requirements:

Ability to be mobile on the sales floor for extended periods of time.

Ability to operate POS system.

Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
  • This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $16 - $17 per hour/annual salary.

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

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