Customer Service Representative
2 months ago
ABOUT US (AND OUR EXCITING FUTURE)
Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.
Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here.
Join us and become part of the power behind possible.
About The Opportunity
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction
- Ensures timely order entry and proactively manages order timelines for assigned account(s)
- Proactively monitors open orders to advise key stakeholders of possible lead time challenges
- Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives
- Receives and responds to customer complaints and processes appropriate corrective actions
- Supports pricing requests
- Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory
- Prepares purchase orders for outside materials
- Prepares and reviews required business reports
- Supports continuous improvement initiatives
- High school diploma or equivalent required
- Minimum of 4 years of relevant experience required
- Prior display, graphic, and/or contract packaging industry experience preferred
- Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint; SAP knowledge preferred
- Ability to design, implement and execute CRM business processes and associated applications
- Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty
- Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department
- Familiarity with organization's policies, standards and procedures guiding customer interactions
- Knowledge of practices, tools, and techniques for communicating with a customer
- Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests
- SAP knowledge preferred
- Primarily works in an office environment with occasional time spent in a production and/or warehouse setting
- Position may be based at Menasha Packaging site
- Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty
- Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department
- Familiarity with organization's policies, standards and procedures guiding customer interactions
- Knowledge of practices, tools, and techniques for communicating with a customer
- Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests
- Primarily works in an office environment with occasional time spent in a production and/or warehouse setting
- Position may be based at Menasha Packaging site
Two companies, one vision.
Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.
Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.
Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.
Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.
Come build an exciting, rewarding career with us, where you'll have opportunities to grow.
The possibilities are endless. The power is yours
Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.
-
Customer Service Representative
7 days ago
New York, New York, United States Customer Service Open House Full timeJob OverviewWe are seeking a highly skilled and experienced Counter Service professional to join our team at Customer Service Open House in Brooklyn.CompensationThe estimated salary for this position is around $45,000 per year, based on industry standards for similar roles in the area.Key ResponsibilitiesTaking food orders from customers and serving them...
-
Customer Service Representative
2 weeks ago
York, United States SMG Inc Full timeStoic Management Group is expanding across the Pennsylvania region, so we are looking for additional Customer Service Representatives to help manage growing client needs and assist both new and existing clients with the best products and sales services available. Our open opportunity as a Customer Service Representative is a chance to get a foot in the door...
-
Customer Service Representative
7 months ago
York, United States SMG Full timeStoic Management Group is expanding across the Pennsylvania region, so we are looking for additional Customer Service Representatives to help manage growing client needs and assist both new and existing clients with the best products and sales services available. Our open opportunity as a Customer Service Representative is a chance to get a foot in the door...
-
Customer Service Representative
3 weeks ago
York, United States Pro Mach Full timeAt ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you want. You can be creative. Strategic. Persuasive. Influential. Mechanical marvel. Customer service authority. Meticulous. A clo Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
-
Customer Service Representative
2 weeks ago
York, South Carolina, United States Food Lion Full timeCome join us as a Customer Service Representative at Food Lion and help us deliver exceptional customer experiences every day. In this role, you will be responsible for providing top-notch service to our customers, responding to their needs and concerns in a timely and professional manner.About the RoleBe friendly, courteous and cooperative with other store...
-
Customer Service Representative
4 weeks ago
York, Pennsylvania, United States Hobby Lobby Full timeJob SummaryHobby Lobby is looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for maintaining the sales floor, providing excellent customer service, and assisting with daily tasks such as restocking shelves and checking in vendors.Key Responsibilities:Provide exceptional customer...
-
Customer Service Representative
4 days ago
York, Pennsylvania, United States Luxury Bath Technologies Full timeJob Title: Customer Service RepresentativeAbout Luxury Bath TechnologiesWe are a leading provider of acrylic bath remodeling solutions with over 25 years of experience in the industry.Job DescriptionWe are seeking a motivated and customer-focused Customer Service Representative to join our team in York, PA. As a key member of our sales team, you will be...
-
Customer Service Representative
4 days ago
York, Pennsylvania, United States Hollywood Casino York Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Hollywood Casino York. As a key member of our Food and Beverage department, you will be responsible for providing exceptional customer service to our guests while ensuring the smooth operation of our cash handling procedures.As a Customer Service Representative, you will...
-
Customer Service Representative
2 weeks ago
York, South Carolina, United States Food Lion Full timeJob Title:Customer Service RepresentativeJob Description:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Food Lion. As a key member of our front-end operations, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining store...
-
Customer Service Representative
1 month ago
York, Pennsylvania, United States Chartwells Higher Education Full timeJob OverviewWe are seeking a highly motivated Customer Service Representative to join our team at Chartwells Higher Education. As a key member of our staff, you will be responsible for providing exceptional customer service, maintaining a clean and safe working environment, and ensuring that our customers receive the highest level of quality in their dining...
-
Customer Service Representative
2 weeks ago
New York, United States The Adecco Group Full timeAdecco is assisting a New York State based client in hiring for a Bilingual Medicaid Customer Service Representative located onsite in New York, NY. Must have 2 years of Customer service experience. Apply Today! Please note you must reside in the sta Customer Service Representative, Customer Service, Representative, Enrollment, Operations Supervisor, Retail,...
-
Customer Service Representative
2 weeks ago
New York, United States Vision Security Full timeCustomer service representatives interact with customers to provide information in response to inquires about products and services. They also handle and resolve customer's complaints. Some customer service representatives assist individuals interested in opening accounts for various utilities such as electricity and gas, or for communication services such...
-
Customer Service Representative
3 weeks ago
New York, United States Vision Security Full timeCustomer service representatives interact with customers to provide information in response to inquires about products and services. They also handle and resolve customer's complaints. Some customer service representatives assist individuals interested in opening accounts for various utilities such as electricity and gas, or for communication services such...
-
Customer Service Representative
3 weeks ago
New York, United States Vision Security Full timeCustomer service representatives interact with customers to provide information in response to inquires about products and services. They also handle and resolve customer's complaints. Some customer service representatives assist individuals interested in opening accounts for various utilities such as electricity and gas, or for communication services such...
-
Customer Service Representative
2 weeks ago
New York, United States PMG Full timeDescriptionCustomer service representatives interact with customers to provide information in response to inquires about products and services. They also handle and resolve customer's complaints. Some customer service representatives assist individuals interested in opening accounts for various utilities such as electricity and gas, or for communication...
-
Customer Service Representative
3 weeks ago
New York, United States PMG Full timeDescriptionCustomer service representatives interact with customers to provide information in response to inquires about products and services. They also handle and resolve customer's complaints. Some customer service representatives assist individuals interested in opening accounts for various utilities such as electricity and gas, or for communication...
-
Customer Service Representative
4 days ago
York, Pennsylvania, United States Traditions Bank Full timeAbout UsAt Traditions Bank, we strive to provide exceptional banking experiences for our customers. We are seeking a skilled Customer Service Representative to join our team at the White Street, York branch.
-
Customer Service Representative
4 weeks ago
New York, New York, United States Truecare Pharmacy Full timeJob Title: Customer Service RepresentativeAbout the Job:We are seeking a Customer Service Representative to join our team at Truecare Pharmacy. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, answering their queries, and resolving any issues they may have.Key Responsibilities:Provide...
-
Customer Service Representative
2 weeks ago
York, South Carolina, United States Food Lion Full timeJob Overview:Food Lion is seeking a Customer Service Representative to provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. As a key member of our front-end team, you will be responsible for maintaining high levels of customer satisfaction while working in a fast-paced...
-
Customer Service Representative
4 days ago
York, Nebraska, United States Travel Centers Of America Full timeCustomer Service Representative Job OpportunityWe're seeking a skilled Customer Service Representative to join our team at TravelCenters of America. As a key member of our store staff, you'll be responsible for delivering exceptional customer experiences, operating a cash register efficiently, and maintaining a clean and organized store appearance.Job...
